Inside Sales Specialist

HPC Foodservice; Connecticut; On-site; USD 55,000 - 75,000; Full time

Job summary

HPC Foodservice is a long-established broadline foodservice distributor based in South Windsor, CT, serving the Northeast since 1908. The Inside Sales Specialist position is full-time and on-site in the Greater Hartford area, responsible for managing sales calls, qualifying leads, and driving orders through diligent CRM records and cross-functional teamwork.

The role targets new and existing customers, provides product information and prices, prepares quotes, and aims to exceed sales targets

Qualifications

• Demonstrated Inside Sales experience, including lead generation and pipeline management.
• Strong focus on Customer Satisfaction and Customer Service, with a consultative approach to client needs.
• Excellent Communication skills, both verbal and written, with the ability to present product solutions clearly.
• Basic proficiency with CRM or sales management tools and comfort working with order entry systems.
• Ability to work on-site in the Greater Hartford area and collaborate effectively with cross-functional teams.
• Strong organizational and time-management skills, with attention to detail and follow-through.
• Prior experience in foodservice distribution or a related industry is preferred but not required.
• High school diploma or equivalent; associate or bachelor’s degree in Business, Marketing, or related field is a plus.

Responsibilities

• Manage inbound and outbound sales calls, identify opportunities with new and existing customers, and promote HPC Foodservice products and services across the designated territory.
• Qualify leads, provide product information and pricing, prepare quotes, and follow up to convert opportunities into sales while maintaining accurate records in the CRM system.
• Collaborate with outside sales, customer service, and operations teams to ensure seamless order processing, timely delivery, and high levels of customer satisfaction.
• Meet or exceed sales targets, build long-term customer relationships, and represent the company’s values and service standards in every interaction.

Skills

Inside sales

Customer service

Communication

CRM tools

On-site

Time management

Foodservice distribution

Business/Marketing education

Education

High school diploma

Associate or Bachelor’s degree in Business/Marketing

Tools

CRM software

Job description

Company Description

HPC Foodservice is an independently held broadline foodservice distributor based in South Windsor, CT, proudly serving the Northeast since 1908. The company’s service area spans all of New England, New York, New Jersey, and Eastern Pennsylvania, providing a comprehensive range of products for both commercial and non-commercial operations. HPC Foodservice positions itself as a one-stop shop, offering everything needed to run foodservice businesses efficiently. The organization further differentiates itself through its in-house Proline division, which specializes in hot and cold beverage systems, commercial kitchen repair, and 24/7 service support. Team members join a long-established, customer-focused company with a strong regional presence and technical service expertise.

Role Description

The Inside Sales Specialist is a full-time, on-site role based in the Greater Hartford area. This position is responsible for managing inbound and outbound sales calls, identifying opportunities with new and existing customers, and promoting HPC Foodservice products and services across the designated territory. Day-to-day activities include qualifying leads, providing product information and pricing, preparing quotes, and following up to convert opportunities into sales while maintaining accurate records in the CRM system. The role collaborates closely with outside sales, customer service, and operations teams to ensure seamless order processing, timely delivery, and high levels of customer satisfaction. The Inside Sales Specialist is expected to meet or exceed sales targets, build long-term customer relationships, and represent the company’s values and service standards in every interaction.

Qualifications

• Demonstrated Inside Sales experience, including lead generation and pipeline management.
• Strong focus on Customer Satisfaction and Customer Service, with a consultative approach to client needs.
• Excellent Communication skills, both verbal and written, with the ability to present product solutions clearly.
• Basic proficiency with CRM or sales management tools and comfort working with order entry systems.
• Ability to work on-site in the Greater Hartford area and collaborate effectively with cross-functional teams.
• Strong organizational and time-management skills, with attention to detail and follow-through.
• Prior experience in foodservice distribution or a related industry is preferred but not required.
• High school diploma or equivalent required; associate or bachelor’s degree in Business, Marketing, or a related field is a plus.