Inside Sales Specialist

Universal Industries Inc.; Cedar Falls (IA); On-site; USD 40,000 - 65,000; Full time

Job summary

Universal Industries Inc. seeks an Inside Sales Specialist to drive sales and provide exceptional customer support. You will work with dealers, customers, and internal teams to identify opportunities, offer product recommendations, provide technical support, and quote prices.

Responsibilities include order processing, coordinating with departments to meet deadlines, and conducting sales training. Travel to trade shows and events is expected up to 20% of the time.

Qualifications

• Strong relationship-building and active listening skills.
• Excellent communication and problem-solving abilities.
• Highly motivated with integrity and a results-driven mindset.
• Positive attitude and passion for working with people.

Responsibilities

• Build and maintain strong relationships with current dealers, customers, and new prospects.
• Identify new sales opportunities and markets to expand our customer base.
• Provide product recommendations, technical support, and accurate price quotations.
• Process orders efficiently while coordinating with internal departments to meet customer deadlines.
• Conduct sales training for dealers, customers, and new team members.
• Participate in trade shows, conferences, and industry events (up to 20% travel).

Skills

Relationship building

Active listening

Communication

Problem solving

Sales mindset

Job description

Are you a motivated and customer-focused professional looking for an exciting career in sales? Universal Industries Inc. is seeking a driven Inside Sales Specialist to join our team! In this role, you'll work closely with our dealers, customers, and internal teams to drive sales, expand market opportunities, and provide exceptional customer support.

Why Join Universal Industries?

• Growth Opportunities - Be part of a company that values professional development and career advancement.
• Collaborative Environment - Work with a supportive team that values communication and innovation.
• Industry Impact - Represent high-quality material handling equipment that powers key industries.

What You'll Do:

• Build and maintain strong relationships with current dealers, customers, and new prospects.
• Identify new sales opportunities and markets to expand our customer base.
• Provide product recommendations, technical support, and accurate price quotations.
• Process orders efficiently while coordinating with internal departments to meet customer deadlines.
• Conduct sales training for dealers, customers, and new team members.
• Participate in trade shows, conferences, and industry events (up to 20% travel).

What We're Looking For:

• Strong relationship-building and active listening skills.
• Excellent communication and problem-solving abilities.
• Highly motivated with integrity and a results-driven mindset.
• Positive attitude and passion for working with people.

Offer will be contingent on a pre-employment drug screening.