Inside Sales Representative – Stone & Cabinet

Best Cheer Stone, Inc.; Orlando (FL); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

401(k) with company match

Medical, Dental, Vision plans

Paid holidays

PTO 10 days

Job summary

Best Cheer Stone, Inc. is hiring an Inside Sales Representative to support inbound inquiries, online leads, and quote follow-up for stone and cabinet products. You will convert opportunities into orders and work closely with customers to ensure satisfaction.

The role emphasizes follow-up, communication, and product knowledge in stone, cabinets, kitchen and bath, with potential to grow earnings through commissions. Office and warehouse environment included.

Qualifications

• Excellent verbal and written communication skills.
• Proven ability to follow up, quote, and close opportunities.
• Ability to manage multiple inquiries and opportunities concurrently.
• Bilingual English/Spanish preferred.

Responsibilities

• Follow up on inbound inquiries, online leads, and requests promptly.
• Reach out to prospects by phone, email, and online platforms to convert to quotes and sales.
• Re-engage dormant customers with outbound follow-up to generate new business.
• Prioritize opportunities and prepare accurate quotes based on customer needs.
• Build relationships by understanding projects and recommending products.
• Coordinate with internal teams to ensure smooth order processing and communications.
• Assist customers with product selection, layout discussions, and basic design coordination.
• Maintain organized records of leads, quotes, and pipeline progress.

Skills

Verbal & written communication

Follow-up & closing

Lead conversion

Customer relationship

Bilingual English/Spanish

Tools

2020 Design software

Job description

We are seeking an Inside Sales Representative to support inbound inquiries, online leads,

quote follow-up, and customer conversion for our stone & cabinet product lines. This role

is ideal for a sales professional who is strong in follow-up, customer communication,

quoting, and turning opportunities into orders. Experience in stone, cabinets, kitchen &

bath, or related building materials is a plus.

About Us

BCS Stone & Cabinets Orlando Inc. serves local and regional customers with integrated

stone and cabinetry solutions for residential and commercial projects. Backed by the

broader Best Cheer platform, our business benefits from vertically integrated sourcing,

manufacturing, and supply capabilities built since 1994.

We support fabricators, builders, contractors, remodelers, dealers, distributors, and other

trade customers with slabs, prefabricated countertops, vanity tops, tiles, mosaics, façade

panels, cut-to-size products, and cabinetry solutions. With factory-direct advantages,

strong inventory support, competitive pricing, and responsive service, we help our

customers source efficiently, stay competitive, and keep projects moving.

Why Choose BCS?

• Ready-to-Use Leads: We provide a steady stream of incoming job quotes and active projects, giving our inside sales team real opportunities to follow up, convert orders, and grow accounts.
• Fast Response Advantage: Strong inventory support and responsive operations help our team turn inquiries, quotes, and follow-ups into orders efficiently.
• Sales Advantage: Factory-direct advantages, competitive pricing, and a broad product offering give our team the tools to support customers effectively and grow business.
• Global Backing: Backed by the broader Best Cheer platform and capabilities built since 1994, BCS combines local market focus with vertically integrated sourcing, manufacturing, and supply strength.

Key Responsibilities

• Follow up on inbound inquiries, online leads, call-in requests, and occasional walk in traffic in a timely and professional manner.
• Proactively reach out to prospects via phone, email, and online platforms to convert interest into quotes, estimates, and sales orders.
• Re-engage dormant customers and conduct outbound follow-up to generate additional business opportunities.
• Prioritize incoming opportunities and prepare accurate quotes and estimates based on customer needs and project information.
• Build strong relationships with customers by understanding their project needs, recommending suitable stone and cabinet products, and providing responsive follow-up.
• Coordinate with internal teams to ensure smooth order processing, timely communication, and customer satisfaction.
• Support customers with product selection, layout discussion, and basic design coordination; work with design support when needed.
• Maintain organized records of leads, quotes, follow-up activities, and sales pipeline progress.

Qualifications

• 2+ years of experience in inside sales, lead follow-up, showroom sales, or other
• Strong verbal and written communication skills.
• Strong follow-up, lead conversion, and closing skills.
• Ability to manage multiple customer inquiries, quotes, and active opportunities at the same time.
• Strong interpersonal skills and the ability to build trust with customers.
• Experience in stone, cabinets, kitchen & bath, building materials, or related industries is strongly preferred.
• Ability to read basic blueprints, measurements, or project layouts is preferred.
• Experience with 2020 Design or similar cabinet design software is preferred, not required. Training can be provided for high-potential candidates.
• Bilingual English/Spanish is preferred.
• Ability to occasionally work weekends, if needed.

Compensation and Benefits

• Base salary of $45,000 plus uncapped commission. Typical first-year earnings are expected to reach $55,000–$60,000+, with higher upside for self-generated business.
• New Hire Guarantee: Full commission eligibility from Day 1 (no minimum threshold for the first 3 months) to ensure a smooth transition.
• Retirement: 401(k) with 3% Company Match
• Insurance: Comprehensive Medical, Dental, and Vision plans.
• Time Off: 10 days of PTO in the first year plus Paid Holidays.

Working Conditions

Multiple environments including office and warehouse.

Equal Opportunity Employer

Best Cheer Stone is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.