Technical Sales Representative (Analytical Testing - West Coast)

Biotage; Charlotte (NC); Hybrid; USD 65,000 - 90,000; Full time

Job summary

Biotage is seeking a Technical Sales Representative to sell core chemistry consumables and systems for the Life Science field. This remote position requires significant travel, aiming to achieve revenue targets and expand customer relationships across various sectors.

Strong communication and negotiation skills, a Bachelor’s degree in a science-related field, and proficiency in CRM software are essential. The role emphasizes customer service and successful sales strategies.

Qualifications

• Excellent verbal, written, and active listening skills.
• Ability to manage time effectively and be a self-starter.
• Demonstrated success in sales and account management.

Responsibilities

• Achieve defined monthly and annual targets for revenue.
• Expand customer knowledge of Biotage products via sales calls.
• Provide on-time and accurate sales forecasts.

Skills

Excellent verbal communication skills

Negotiation skills

Organizational skills

Computer skills (MS Word, PowerPoint, Excel, Outlook, CRM)

Customer service skills

Education

Bachelor’s degree in science related field

Tools

Salesforce.com

Job description

From drug discovery and development to analytical testing, Biotage supports the work that drives progress in life science and improves human health. With expertise in separation and purification technologies and versatile, intelligent workflow solutions, we help optimize processes for more than 5,000 customers worldwide.

Our mission is clear: to empower scientists to simplify and accelerate discovery and development.

We are seeking a Technical Sales Representative to sell core chemistry consumables (SPE, SLE, PPT, etc.) and systems for the Life Science field in CRO, Pharmaceutical, Clinical, Forensics, Academic, Government and related accounts.

Remote: Based in the Los Angeles/Bay Area.

Tasks and Responsibilities

• Achieve defined monthly, quarterly, and annual targets for revenue, profitability for the territory and specific product volumes.
• Discover and characterize the problems and/or unmet needs of prospective and current customers in order to effectively develop appropriate winning solutions (ensuring customer success)
• Expand customer knowledge of Biotage products and their benefits via sales calls, seminars, and hands on demonstration
• Identify and developing new customers relationships (add new customer accounts and expand current customer relationships)
• First line of support to customers with hands‑on development and troubleshooting of SPE Sample Prep Methods at customer’s sites.
• Train customers on most successful ways to achieve maximum value from Biotage products.
• Collaborate with Biotage Applications Scientist in the development of advanced or challenging SPE Sample Prep Methods
• Collect and provide feedback from customers on experiences and success level with Biotage products.
• Demonstrate Biotage equipment either at customer site or via virtual call in order to facilitate sale of product(s).
• Communicate regularly with the Inside Sales group to leverage opportunities.
• Provide on time and accurate sales forecasts.
• Timely follow up and qualification of leads and document results in CRM platform.
• Accurate and up to date documentation of sales activities and opportunity status in CRM platform.
• Represent the company at conferences as needed.
• Generate quotes and negotiate pricing within authorized limits.

Skill Requirements/Education/Experience Required

• Excellent verbal, written, active listening, negotiation, and persuasion communication skills
• Ability to manage time effectively, be a self‑starter, be creative, and have strong organizational skills
• Able to work in a fast‑paced, self‑directed environment with shifting priorities
• Demonstrated success dealing with the complex pricing issues involved in government and other granting agencies is a plus.
• Proficient computer skills including MS Word, PowerPoint, Excel, Outlook, and CRM software (Salesforce.com)
• Ability to work within a team
• Bachelor’s degree in science related field, or equivalent combination of education and experience
• Experience working in a chemistry laboratory environment with Biotage or related workflow tools is a plus.
• Proven track record of success in sales and account management is highly desirable.
• Experience selling scientific equipment is a plus.
• Exceptional customer service and interpersonal skills

Travel Required

• 50-60% travel for first year; 40-50% once established with core customers throughout territory.
• 3-5 (average of 3.5) days per week in the field directly interfacing with prospects and customers.
• 1-2 overnights per week (varies depending upon home base of employee)