Inside Sales Representative - Slater Controls

FLOWORKS INTERNATIONAL, LLC; Midland (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with Company Match

Life Insurance

Disability Insurance

Health Savings Account

Flexible Spending Accounts

Employee Assistance Program

Identity Theft Protection

Job summary

FloWorks International, LLC is seeking an Inside Sales Representative in Midland, TX to develop customer relationships by identifying needs and offering solutions. You will coordinate with outside sales and other departments to ensure top‑notch service, handling requests via phone, email, and written correspondence.

The role emphasizes accurate order processing, timely pricing/delivery information, and follow‑up to ensure shipments meet customer expectations.

Qualifications

• Knowledge of inventory sales.
• HS Diploma or GED required.
• 0-2 years of experience in area of responsibility.

Responsibilities

• Handle order processing: assign, review, approve and distribute documents to departments.
• Respond to internal and external inquiries promptly and complete daily.
• Provide pricing and delivery information.
• Follow up to ensure timely shipment of materials and customer satisfaction.
• Maintain strong relationships with customers and vendors.
• Resolve customer service issues and track open sales orders.

Skills

Inventory sales

Customer service

Relationship building

Communication

Problem solving

Education

HS Diploma or GED

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Slater - Midland, TX, Midland, TX, US

Slater Controls is a leading distributor of valves, instrumentation, and automation equipment serving oil & gas, refining, power, and industrial customers across West Texas, New Mexico, and Arizona.

Job Information:

The Inside Sales Representative is responsible for developing customer relationships by identifying customer needs, informing customers about the company's products or services, providing solutions and recommending new and better products. This position handles customer requests, coordinates with the outside sales team and other departments to ensure that customers receive the best service possible, and responds to customer order and quotation requests received via outside salespersons, telephone, e-mail, written, and faxed correspondence.

Key Responsibilities:

• Responsible for entire order processing which includes assigning, reviewing, approving and distributing customer order documents to all appropriate departments.
• Responds to internal and external inquires in a timely manner ensuring all requests have been handled and completed daily.
• Provides pricing and delivery information.
• Performs follow-up to ensure timely shipment of materials and customer satisfaction.
• Maintains strong working relationships with Customers and Vendors.
• Resolves customer service issues. Tracks open sales orders.

Qualifications:

• Knowledge of inventory sales.
• HS Diploma or GED required. 0-2 years of experience in area of responsibility.

Physical Demands

• Frequently required to stand
• Frequently required to walk
• Continually required to sit
• Continually required to utilize hand and finger dexterity
• Occasionally balance, bend, stoop, kneel or crawl
• Continually required to talk or hear
• Continually utilize visual acuity to read technical information and/or use a keyboard
• Occasionally required to lift/push/carry items up to 25 pounds
• Occasionally work near moving mechanical parts
• Occasionally exposure to outside weather conditions
• Occasionally loud noise (examples: shop tool noises, electric motors, moving mechanical equipment)

This role operates in a professional office environment. Standard office equipment such as computers, phones, and printers are used. Occasional visits to warehouses or operational sites may be required.

The Perks of Working Here

FloWorks offers a competitive benefits package designed to support your health, financial well-being, and work-life balance. Highlights include:

• Medical, Dental & Vision Insurance with multiple plan options
• Company-paid Life and Disability Insurance
• 401(k) with company match
• Health Savings & Flexible Spending Accounts
• Supplemental coverage (Accident, Critical Illness, Hospital Indemnity)
• Employee Assistance Program (includes 3 free counseling sessions)
• Identity Theft Protection at discounted rates

This information indicates the general nature and level of work performed by associates in this role. It is not designed to contain a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this role. This description supersedes any previous or undated descriptions for this role. Management retains the right to add or change the duties of the position at any time. Questions about the duties and responsibilities of this position should be directed to the reporting Manager or Human Resources.

FloWorks is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or protected veteran status. Committed to fostering a culture where every individual is valued and empowered to contribute to shared success.

FloWorks participates in the US Government’s E-Verify program.