Inside Sales Representative - Slater Controls

FloWorks LLC.; Midland (TX); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

Company-paid Life Insurance

401(k) with company match

Employee Assistance Program

Identity Theft Protection

Job summary

FloWorks LLC, located in Midland, TX, is seeking an Inside Sales Representative to develop strong customer relationships and manage orders effectively. The role involves coordinating with the outside sales team and ensuring all customer inquiries are addressed promptly.

The ideal candidate should have a High School Diploma or GED, with knowledge in inventory sales and strong problem-solving skills. Competitive benefits package includes health insurance, 401(k), and more.

Qualifications

• 0-2 years of experience in a related role.
• Knowledge of inventory sales and customer relationship management.

Responsibilities

• Develop customer relationships by identifying needs and providing solutions.
• Handle customer requests and coordinate with outside sales team.
• Perform follow-up to ensure timely shipment and customer satisfaction.

Skills

Customer relationship management

Order processing

Problem resolution

Inventory sales knowledge

Education

High School Diploma or GED

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Slater – Midland, TX, Midland, TX, US

4 days ago Requisition ID: 3454

Slater Controls is a leading distributor of valves, instrumentation, and automation equipment serving oil & gas, refining, power, and industrial customers across West Texas, New Mexico, and Arizona.

Job Information

The Inside Sales Representative is responsible for developing customer relationships by identifying customer needs, informing customers about the company's products or services, providing solutions and recommending new and better products. This position handles customer requests, coordinates with the outside sales team and other departments to ensure that customers receive the best service possible, and responds to customer order and quotation requests received via outside salespersons, telephone, e-mail, written, and faxed correspondence.

Key Responsibilities

• Responsible for entire order processing which includes assigning, reviewing, approving and distributing customer order documents to all appropriate departments.
• Responds to internal and external inquires in a timely manner ensuring all requests have been handled and completed daily.
• Provides pricing and delivery information.
• Performs follow-up to ensure timely shipment of materials and customer satisfaction.
• Maintains strong working relationships with Customers and Vendors.
• Resolves customer service issues. Tracks open sales orders.

Qualifications

• Knowledge of inventory sales.
• HS Diploma or GED required. 0-2 years of experience in area of responsibility.

Physical Demands

• Frequently required to stand
• Frequently required to walk
• Continually required to sit
• Continually required to utilize hand and finger dexterity
• Occasionally balance, bend, stoop, kneel or crawl
• Continually required to talk or hear
• Continually utilize visual acuity to read technical information and/or use a keyboard
• Occasionally required to lift/push/carry items up to 25 pounds
• Occasionally work near moving mechanical parts
• Occasionally exposure to outside weather conditions
• Occasionally loud noise (examples: shop tool noises, electric motors, moving mechanical equipment)

This role operates in a professional office environment. Standard office equipment such as computers, phones, and printers are used. Occasional visits to warehouses or operational sites may be required.

The Perks of Working Here

FloWorks offers a competitive benefits package designed to support your health, financial well-being, and work-life balance. Highlights include:

• Medical, Dental & Vision Insurance with multiple plan options
• Company-paid Life and Disability Insurance
• 401(k) with company match
• Health Savings & Flexible Spending Accounts
• Supplemental coverage (Accident, Critical Illness, Hospital Indemnity)
• Employee Assistance Program (includes 3 free counseling sessions)
• Identity Theft Protection at discounted rates

This information indicates the general nature and level of work performed by associates in this role. It is not designed to contain a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this role. This description supersedes any previous or undated descriptions for this role. Management retains the right to add or change the duties of the position at any time. Questions about the duties and responsibilities of this position should be directed to the reporting Manager or Human Resources.

FloWorks is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or protected veteran status. Committed to fostering a culture where every individual is valued and empowered to contribute to shared success.

FloWorks participates in the US Government’s E-Verify program.