Inside Sales Representative - Rental Equipment

D2B Groups; Greensboro (NC); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health Care Plan (Medical, Dental & Vision)

Retirement Plan (401k, IRA)

Life Insurance (Basic, Voluntary & AD&D)

Paid Time Off (Vacation, Sick & Public Holidays)

Job summary

A rental equipment firm in Greensboro, NC is seeking a motivated Inside Sales Representative to manage inquiries and processing rental orders. The successful candidate will build relationships with customers and ensure exceptional service from inquiry to equipment return. Required qualifications include 1-3 years of inside sales experience, excellent communication skills, and CRM proficiency. The role offers $20/hour plus commissions and health benefits including medical, dental, and retirement plans.

Qualifications

• 1 to 3 years of experience in inside sales, especially in rental equipment or construction.
• Detail-oriented with strong organizational skills.
• Ability to manage multiple tasks effectively.

Responsibilities

• Build relationships with customers and understand their rental needs.
• Process rental orders and provide exceptional customer service.
• Follow up with existing customers to promote rentals.
• Prospect new customers and schedule appointments.

Skills

Customer service orientation

Verbal communication skills

Written communication skills

Multitasking

Organizational skills

CRM software proficiency

Job description

Overview

D2B Groups is looking for a motivated and detail-oriented Inside Sales Representative specializing in Rental Equipment to join our client's dynamic team. In this role, you will be responsible for managing inquiries, processing rental orders, and providing exceptional customer service to both new and existing clients. Your primary objective will be to ensure a seamless rental experience, from the initial inquiry through to the successful return of equipment.

Key Responsibilities

• Building relationships with customers, understanding their rental needs, and recommending suitable equipment solutions.
• Work closely with the sales and operations teams to ensure equipment availability and customer satisfaction are prioritized.

Weekly Targets

• 20-30 phone calls per week to a current customer base in assigned territory to follow up on previous rental sales, new account set up, gather account information and update CRM system with new contact information.
• 60-80 prospecting phone calls per day to new potential customer accounts to introduce yourself, gather account information, schedule appointments, and generate quotes.

Compensation

$20/hour + uncapped commission plan

Qualifications

• 1 to 3 years of experience in inside sales, particularly within the rental equipment or construction industry.
• Strong customer service orientation with excellent verbal and written communication skills.
• Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
• Proficient in using CRM software and other sales tools.
• Detail-oriented with strong organizational skills.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)