Equipment Rental Specialist

Sunbelt Rentals; Morris (IL); On-site; USD 32,401 - 38,476; Full time

Benefits offered by this job

Health, Dental and Vision plans

401(k) Match

Volunteer time off

Disability insurance (short & long)

Job summary

Sunbelt Rentals is seeking an Inside Sales Representative to support phone and walk‑in customers with equipment rentals. This role serves as the first point of contact, understanding customer needs, negotiating, and placing orders with strong administrative and service standards.

Requirements include a high school diploma or GED and a valid driver’s license; familiarity with construction tools is helpful. Veterans encouraged to apply and union friendly environment.

Qualifications

• High School diploma or GED is required.
• Valid driver’s license is required.
• Familiarity with construction/industrial tools & equipment is preferred.
• Bilingual abilities may be preferred in some locations.

Responsibilities

• Assist walk-in and phone customers with rentals.
• Understand customer equipment needs and place orders.
• Deliver professional customer service and satisfaction.
• Maintain strong administrative skills and accurate records.

Skills

Customer service

Telephone skills

DOT Qualification

Bilingual

Education

High School diploma or GED

Valid Driver’s license

Tools

DOT Qualification process

Job description

Job Description Summary

Inside Sales Representative

Are you seeking an entrepreneurial, empowering workplace that allows you to:

• Develop skills for career growth through an outside sales or operational management career track
• Use your inside sales or customer service skills for steady hours & potential overtime
• Work with an incredible team of people to make it happen for customers

The Equipment Rental Specialist is an inside sales role responsible for supporting telephone and walk‑in customers with rentals of all types of construction/industrial equipment. This position is considered the Company’s front line of contact with the customer, whose purpose is to understand customer equipment needs, negotiate and place orders. The role also requires strong administrative skills and an ability to deliver customer satisfaction through a professional attitude at all times.

Education and Experience

• High School diploma or GED required
• Valid Driver’s license required
• Familiarity with various types of construction/industrial tools & equipment

Knowledge, Skills, and Abilities

• Previous equipment rental industry experience
• Strong customer service & telephone skills
• Solid computer and administrative skills
• Successful completion of the DOT Qualification process preferred
• Bilingual (Spanish or other) may be preferred in some locations

The physical demands of this role require bending, squatting, crouching, reaching, lifting 50 pounds or more, and working indoors/outdoors when required by the job. Reasonable accommodations may be made to comply with applicable laws.

Related Experience

• Account Manager
• Rental Sales
• Parts Sales
• Service Manager
• Customer Service Representative
• Construction Manager
• Tools Manager
• Counter Sales Representative
• Equipment Associate
• Manager Trainee
• Manager in Training
• Skilled Craftsman
• Brand Ambassador

Base Pay Range

$23.52 - $27.93 per hour

Benefits

• Health, Dental and Vision plans
• 401(k) Match
• Volunteer time off
• Short-term and long-term disability
• Accident, Life and Travel insurance, as well as flexible spending
• Tuition Reimbursement Options
• Employee Assistance Program (EAP)
• Length of Service Awards

You will become eligible for benefits on the first of the month following 30 days from your start date.

Paid Time Off

• 12-25 vacation days depending on years of service
• 5 sick days
• 6 holidays
• 2 half day holidays
• 2 floating holidays
• 1 inclusion day
• 1 volunteer day

Sunbelt Rentals supports service members. Veterans encouraged to apply.

Sunbelt Rentals is an Equal Opportunity Employer - Minority/Female/Disabled/Veteran and any other protected class.