Inside Sales Representative - Remote

Lensa; United States; Remote; USD 113,000 - 138,000; Full time

Job summary

A leading technology company is seeking an Inside Sales Representative to enhance customer experiences and drive sales growth. As part of a dynamic sales team, you'll proactively engage with customers, manage pipelines, and close deals, all while working with a supportive team. This position offers competitive compensation and an inviting workplace culture.

Benefits

Health, dental, and vision insurance

401(k) plan with Cisco matching

Flexible vacation policy

Paid time for volunteering

Paid holidays including a floating holiday

Qualifications

• 2+ years in customer engaging roles such as sales or account management.
• Ability to commute to the Splunk office 1-3 times per quarter.
• Business acumen with knowledge of customer buying processes.

Responsibilities

• Build customer experience with effective engagement strategies.
• Conduct 30+ outbound calls daily to nurture prospects.
• Manage and close small deals, supporting larger deals as needed.

Skills

Customer Engagement

Sales Skills

Problem-solving

Communication

Creativity

Job description

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Title: Inside Sales Representative

Splunk is here to build a safer and more resilient digital world. The world's leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. While customers love our technology, it's our people that make Splunk stand out as an amazing career destination and why we've won so many awards as a best place to work. If you become a Splunker, we want your whole, authentic self, what we call your "million data points". So bring your work experience, problem-solving skills and talent, of course, but also bring your joy, your passion and all the things that make you, you.

What You Will Be Doing

Build a Dazzling Customer Experience Through Account Intimacy to Accelerate Adoption

• Craft an account specific, all-inclusive engagement & communications strategy that proactively improves customer experience
• Dazzle customers! Be their trusted advisor for onboarding, license keys & support ticket management
  
  

Create & Progress Quality Pipeline

• Conduct 30+ outbound calls a day to prospect & customer accounts to; identify, qualify & progress Opportunities and Meetings
• Like to be creative? Use ABM tactics to identify new contacts & craft a personalized campaign to build pipeline with a high conversion rate
  
  

Manage, Close & Forecast Small Deals

• Progress stale deals
• Run & close small deals full cycle
• Act as another set of hands on larger deals if needed
  
  

Must-have Qualifications

• 2+ Years of demonstrated ability in a customer engaging role i.e. Sales, Account Management or Customer Success
• Located near one of our fun locations & have the ability to commute to our Splunk office 1-3x per quarter. This role does not offer relocation assistance
  
  

Nice-to-have Requirements

We’ve taken special care to separate the must-have qualifications from the nice-to-haves. “Nice-to-have” means just that: Nice. To. Have.

• Knowledgeable of the customer buying process and experience deploying the core concepts of Land, Expand, Adopt, and Renew to drive revenue at previous organizations.
• Demonstrated adaptability to changing situations and priorities, thriving in an evolving and dynamic sales landscape.
• Curiosity and a passion for continuous learning, demonstrating a proactive approach to acquiring knowledge about products, industry, and customer needs.
• Coachable demeanor; willing to learn and implement new sales techniques.
  
  

Splunk is an Equal Opportunity Employer

Splunk, a Cisco company, is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis

Note

OTE Pay Range

For sales roles the ranges are expressed as On Target Earning or OTE (OTE = base + incentives in the form of sales incentive plans).

Salary Range: $113,000-$138,000

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.

Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.

Employees On Sales Plans Earn Performance-based Incentive Pay On Top Of Their Base Salary, Which Is Split Between Quota And Non-quota Components. For Quota-based Incentive Pay, Cisco Typically Pays As Follows

• 75% of incentive target for each 1% of revenue attainment up to 50% of quota;
  
  

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

If you have questions about this posting, please contact [e-mail]

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  IT Services and IT Consulting

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