Inside Sales Representative-Remote

Quincaillerie Richelieu Ltée/Richelieu Hardware Ltd; Sacramento (CA); Remote; USD 40,000 - 70,000; Full time

Job summary

An established industry player is looking for a motivated Inside Sales Representative to join their remote team. This exciting role involves assisting customers with cabinet-making and storage products, identifying new business opportunities, and collaborating with outside sales reps. The company values its employees and promotes a healthy work-life balance, making it an ideal place for career growth. If you have a passion for customer service and a knack for sales, this opportunity is perfect for you!

Benefits

Group Insurance

Employee Stock Purchase Plan

401(k)

Paid Time Off

Discounts

Qualifications

• Experience in inside sales or customer service preferred.
• Knowledge of woodworking or cabinetry is a plus.

Responsibilities

• Assist customers via phone, email, and in person.
• Identify new business opportunities through calls and orders.
• Collaborate with outside sales reps on customer orders.

Skills

Customer Service

Sales Skills

Problem-Solving

Communication

Woodworking Knowledge

Education

High School Diploma

Tools

Microsoft Office

AS400

Job description

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Company Overview

Richelieu is a leading North American distributor, importer, and manufacturer of specialty hardware and complementary products. Our products are targeted to an extensive customer base including kitchen and bathroom cabinet, storage and closet, home furnishing and office furniture manufacturers, door and window, residential and commercial woodworkers, and hardware retailers including renovation superstores. Richelieu offers a broad mix of high-end products sourced from manufacturers worldwide. With over 144,000 product offerings, 112 locations in North America, and a dedicated field force serving over 110,000 customers, Richelieu remains at the forefront of a dynamic industry.

Our Values and Mission

Since 1968, Richelieu has upheld its Five Core Values: Customer Focus, Innovation, Performance, Respect/Integrity/Ethics, and Ownership. These guide us in our mission to enable our customers to grow their businesses through exceptional kitchen, closet, and storage solutions.

Opportunity

We are seeking an Inside Sales Representative-remote to join our team for a Monday - Friday day shift role, supporting and selling our cabinet-making and storage products. Visit Richelieu.com to learn more.

Why Work for Richelieu?

Joining Richelieu means being part of a growing, international organization that values its people, culture, and career development. We promote a healthy work-life balance and foster a passionate work environment.

Key Responsibilities

• Assist customers via phone, email, and in person; research and process orders for building materials.
• Stay updated on woodworking, kitchen & bath design, and cabinet making trends.
• Identify new business opportunities through calls, orders, and quotes.
• Collaborate with outside sales reps on customer orders and pricing.
• Research product solutions for customer projects.
• Uphold Richelieu's Core Values while achieving sales targets.
• Work hours are Monday to Friday, day shift; may involve lifting up to 50 pounds.

Candidate Profile

• Customer-focused, motivated, and eager to deliver excellent service.
• Responsive communicator and organized with strong problem-solving skills.
• Experience in inside sales or customer service preferred, especially in an office setting.
• Knowledge of woodworking, cabinetry, or related fields is a plus.
• Proficient with Microsoft Office; AS400 experience is helpful but not required.

Compensation & Benefits

• Competitive hourly rate with sales commissions and bonuses.
• Group insurance, Employee Stock Purchase Plan, 401(k), paid time off, and discounts.

Job Details

• Seniority Level: Entry level
• Employment Type: Full-time
• Job Function: Sales and Business Development
• Industry: Building Materials