Inside Sales Representative MSP, SMB

Keeper Security, Inc.; Chicago (IL); Hybrid; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical, Dental & Vision

Employer-Paid Life Insurance

401(k)

Generous PTO plan

Job summary

Keeper Security, Inc. is hiring an Inside Sales Representative to expand its MSP channel in the Chicago, IL area. This remote position emphasizes new partner development and lead qualification, ensuring exceptional support and pipeline growth.

The ideal candidate has 2+ years of inside sales experience, knowledge of the cybersecurity landscape, and strong communication skills. Benefits include medical, dental, vision, and a generous PTO plan.

Qualifications

• 2+ years of experience in inside sales or channel development.
• Foundational knowledge of the MSP and cybersecurity landscape.
• Comfort with virtual presentations and demos.
• Proven ability to manage multiple accounts and tasks.

Responsibilities

• Qualify and respond to inbound leads promptly.
• Manage partner requests and identify expansion opportunities.
• Conduct virtual demos showcasing Keeper's solutions.
• Research and reach out to potential partners.
• Maintain territory continuity with strategic management.

Skills

Inside sales experience

Channel development

B2B SaaS sales

Excellent communication skills

Organizational skills

Virtual presentation skills

Tools

Salesforce

Microsoft Office

Google Suite

Job description

Keeper is hiring a driven Inside Sales Representative MSP, SMB to join our high‑producing sales team. This is a 100% remote position from select locations with the option for a hybrid schedule for candidates based in the Chicago, IL metro area.

About Keeper

Keeper Security is one of the fastest‑growing cybersecurity software companies protecting thousands of organizations and millions of people worldwide. Keeper is a pioneer of zero‑knowledge and zero‑trust security built for any IT environment. Its core offering, KeeperPAM®, is an AI‑enabled, cloud‑native platform that protects all users, devices, and infrastructure from cyber attacks. Keeper is recognized for its innovation in the Gartner Magic Quadrant for Privileged Access Management (PAM) and is trusted by leading organizations to defend against modern adversaries.

About the Role

As an ISR SMB, MSP, you will play a critical role in driving Keeper Security’s MSP channel growth within the assigned territory. The position focuses on new partner development, inbound lead qualification, and revenue expansion within small‑to‑midsized MSP accounts. You will work closely with an MSP Account Manager to ensure comprehensive territory coverage, exceptional partner support, and consistent pipeline growth.

Responsibilities

• Qualify and respond promptly to inbound leads, ensuring a strong first impression of Keeper’s MSP program and products.
• Manage day‑to‑day partner requests for pricing, training, and renewals while identifying expansion and cross‑sell opportunities.
• Conduct engaging virtual demos that articulate Keeper’s value in cybersecurity, password management, and privileged access solutions.
• Research and reach out to potential MSP, MSSP, and Telco partners to generate new pipeline and drive program adoption.
• Work in tandem with the ISR 2 to transition growing accounts to strategic management while maintaining territory continuity.
• Participate in sales training and enablement activities to build expertise in Keeper’s portfolio and develop into a future ISR 2.
• Utilize CRM (Salesforce) and reporting tools to maintain accurate records of activity, pipeline status, and forecast accuracy.
• Ability to travel locally, nationally, and internationally (up to 10% of time) and rent or operate a vehicle on behalf of the company.

Requirements

• 2+ years of experience in inside sales, channel development, or B2B SaaS sales.
• Foundational knowledge of the MSP and cybersecurity landscape.
• Excellent communication and organizational skills with strong attention to detail.
• Proven ability to manage multiple accounts and tasks simultaneously, deadline driven.
• Comfort with virtual presentations, demos, and CRM‑based sales workflows.
• Experience working with a Customer Relationship Management tool; Salesforce is highly preferred.
• Proficiency with Microsoft Office & Google Suite programs preferred.
• A positive mindset, team‑oriented, results driven, and organized.
• Ambition to grow into a senior sales or strategic account role within Keeper’s MSP organization.
• Willingness to travel up to 10%.

Benefits

• Medical, Dental & Vision (inclusive of domestic partnerships).
• Employer‑Paid Life Insurance & Employee/Spouse/Child Supplemental life.
• Voluntary Short/Long Term Disability Insurance.
• 401(k) (Roth/Traditional).
• A generous PTO plan that celebrates your commitment and seniority, including paid Bereavement/Jury Duty, etc.

Keeper Security, Inc. is an equal‑opportunity employer and participant in the U.S. Federal E‑Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Classification: Non‑Exempt