Inside Sales Representative - Machine

Blanchard Machinery; Summerville (SC); On-site; USD 38,000 - 60,000; Full time

Benefits offered by this job

Competitive Pay

Benefits: Medical, dental, vision, 401

Profit sharing

Generous PTO and paid holidays

Uniforms

CAT training and development

Friendly and supportive work环境

Exposure to new technologies

Opportunities for advancement

Job summary

Blanchard Machinery seeks an Inside Sales Representative to drive outbound calls, lead generation, and walk-in retail customers for Compact Construction Equipment products. The role aims to increase customer exposure and deliver an exceptional retail experience.

The position includes monthly territory travel, CRM documentation, and collaboration with the Outside Sales Team. A high school diploma is required; bilingual is a plus, and strong customer service skills are essential.

Qualifications

• High school diploma or equivalent required.
• Bilingual a plus.
• Must possess customer-centric mindset and strong relationship-building.
• Willingness to learn and use new software; training on CRM, Inventory, Quoting, etc.

Responsibilities

• Make daily outbound calls and document activity in the CRM.
• Assist walk-in retail customers and provide product information.
• Travel to assigned territory locations monthly to support coverage and relationships.
• Qualify leads from calls and marketing sources.
• Support and collaborate with Outside Sales Team and Branch staff.
• Maintain strong customer relationships and contribute to showroom pricing and display.

Skills

Outbound calling

Lead generation

Customer service

Retail sales

CRM

Communication skills

Team collaboration

Education

High school diploma

College degree preferred

Tools

CRM

Inventory software

Quoting tools

Job description

The Inside Sales Representative serves as a machine and work tool inside sales rep that will focus on outbound calling, lead generation, and walk-in retail customers. The primary function is to increase customer exposure and provide an exceptional retail experience for CCE customers (Compact Construction Equipment).

Blanchard Machinery Company is committed to fostering a high-performance work culture with challenging work opportunities that inspire high quality results. Some of the benefits of joining our team are

• Competitive Pay.
• Benefits Medical, dental, vision, 401K, profit sharing, generous PTO and paid holidays, uniforms, and much more.
• Exposure to world-class CAT training and development.
• A friendly and supportive work environment.
• Continuous exposure to learning and new technologies
• Opportunities for advancement

• Contributes to a positive work environment and promotes the vision, mission and values of BMC.
• Completes all job responsibilities in a safe manner, promotes and champions a safe and healthy work environment
• Travels to assigned territory locations outside the home branch on a regular monthly basis to support coverage, customer relationships, and retail presence.
• Responsible for daily outbound calls, documented in the CRM
• Responsible for walk in retail customers
• Supports and builds strong relationships with co-workers to include Outside Sales Team and Branch employees
• Will qualify leads (call in, marketing sourced leads)
• Will have key performance goals
• Positive contribution to territory market share
• Outbound Calls
• Lead Generation
• Responsible for retail showroom display and pricing.
• Builds strong relationships with customers focusing on long term mutual growth and being a dependable partner.
• Completion of monthly safety and product training.
• Other duties as assigned
• High School Diploma or equivalent required.
• Bilingual, a plus.
• Must possess a customer centric mindset along with the ability to build strong relationships.
• Ability to work independently with limited supervision.
• Personal commitment to excellent customer service.
• Must possess a professional and friendly attitude and be able to quickly develop a rapport with customers over the phone.
• Time management & Teamwork.
• Previous machine, sales, construction experience preferred.
• Ability to learn and navigate new software quickly. Will be trained on CRM, Inventory, Quoting, etc.
• High school diploma required; college degree preferred.
• Excellent verbal/written and interpersonal communication skills.
• High energy, excellent self-motivation, and work ethic.
• Results oriented and focused on continuous process improvement.
• Ability to adapt to changing priorities; meets deadlines and works well under pressure.

Working Conditions

• The physical environment requires the employee to work inside and outside throughout the year.
• Limited business travel required.
• Require employees to be physically present at designated worksite locations.
• Job requires standing, stooping, squatting, pushing, pulling, twisting, turning, lifting.
• Seeing, reading, writing and physical presence at the job location are required to complete job responsibilities.
• Use of computer and other forms of technology to complete job responsibilities.