Inside Sales Representative | Irving, TX

TTI, Inc.; Irving (TX); Hybrid; USD 50,000 - 75,000; Full time

Benefits offered by this job

Tuition reimbursement

401(k)

Relocation assistance

Educational Assistance

Ongoing training

Community/philanthropy involvement

Job summary

TTI, Inc. is seeking an Inside Sales Representative in Irving, TX.

You will sell products and services via telephone, email, and fax, while collaborating with Field Sales, Product Management and Sales Management to grow customer penetration and achieve sales objectives. The role emphasizes building relationships, providing timely quotes, processing orders accurately, and expanding product knowledge to discuss options with customers.

Qualifications

• High School Diploma or GED required.
• Bachelor's degree with 1-3 years sales experience preferred.
• Exceptional communication and presentation skills.
• Ability to type 40 words per minute.
• Knowledge of pricing, quotes and order processing.

Responsibilities

• Sell TTI products and services via phone, email, and fax.
• Provide price and delivery quotes within customer timelines.
• Process orders accurately and on time in the sales database.
• Expand product knowledge and discuss options with customers.
• Support Field Sales Representatives and management with forecasts.
• Build new customer leads from various sources and grow the account base.
• Attend sales calls with Field Sales Representatives to strengthen relationships.
• Follow quality processes to minimize errors and meet delivery targets.

Skills

Persuasiveness

Selling skills

Verbal and written communication

Presentation skills

Analytical/problem solving

Negotiation skills

Organized / multitask

Typing 40 wpm

MS Office (Excel & Word)

Independent / self-motivated

Education

Bachelor's degree

High School Diploma/GED

Tools

Microsoft Office (Excel & Word)

Job description

Inside Sales Representative | Irving, TX

tuition reimbursement, 401(k), relocation assistance

The Account Representative sells company products and services via telephone, internet, e-mail and fax. Works in conjunction with Field Sales Representatives, Product Management, and Sales Management to increase customer penetration and sales opportunities. Success is measured by meeting defined sales objectives and performing all duties with a high ethical standard and exceeding all customer requirements.

Headquartered in Fort Worth, TX, TTI, Inc. is the world's leading authorized distributor of passive, connector, electromechanical and discrete components. Celebrating more than 50 years, this Berkshire Hathaway company is ever-growing and has over 100 locations in North America, Europe, and Asia! Join a winning team in a growing global organization!

• Sells products and services offered by TTI. This includes, but is not limited to, product lines, AIM programs, quality, and value-added services. The sale is attained by building relationships and tailoring the sales approach to meet and inquire on the customers' needs. This is measured through monthly sales reporting, quality objectives and regular management reviews.
• Provides price and delivery quotes within customer timeline to customers within assigned geographic territory by working with the branch or corporate product manager and the manufacturers to get the most competitive pricing by utilizing communication by telephone, fax and email. The Account Reps success is measured by booking the business at the highest gross profit margin.
• Processes the customer's order by entering it into the sales database for quote processing and delivery schedules. Requires eye for detail, proof reading for accuracy, and maintaining quality expectations. Failure to process and review in a timely manner can result in a loss of parts and lead time with factories. This is measured by your customers on-time delivery and RMA rate.
• Expands product knowledge by utilizing all resources including product literature, factory representatives, product managers, sales managers and other sales representatives to be able to discuss product options with customers and sell TTI strengths.
• Participates in the TTI Total Quality process by following defined policies and procedures to maintain efficient sales cycle, following logical and systematic approaches, while the goal being to reduce sales errors and uphold quality to the highest level. This is measured by how many lines are shipped per sales person and determined how many lines were on time and crossed checked for errors.
• Increases customer account base by compiling list of prospective customer leads from various sources and makes cold calls. Number of new customers should grow based on this activity.
• Provides management with information regarding sales, marketing techniques, new products and market strategy by preparing forecast and activity reports on account territory.
• Participates and attends sales calls with Field Sales Representatives to develop sales relationship and trust with the customer and TTI. Increased sales are the result of good relationship sales.
• If performing duties as a designated quality representative, processes and resolves discrepant issues identified within the job function in an expeditious manner by researching the issue, determining appropriate resolution and by providing disposition for nonconforming product to the appropriate parties.
• Performs other related duties as assigned.

Education and Experience Requirements:

• High School Diploma/GED required.
• Bachelor's degree with 1-3 ears of sales experience preferred; or an equivalent combination of education, sales, and/or customer support experience that provides the required knowledge, skills and abilities.

What we look for:

• Exhibits exceptional knowledge of company products and services.
• Demonstrates persuasiveness, tenacity and strong selling skills.
• Possesses excellent verbal and written communication skills, including excellent presentation skills.
• Exhibits strong analytical, problem solving and negotiation skills.
• Must be organized and able to prioritize and manage multiple tasks.
• Ability to calculate discounts, commissions, proportions and percentages.
• Ability to write reports and correspondence proficiently and professionally.
• Reads, analyzes and interprets business periodicals, professional journals, technical procedures and government regulations.
• Able to work with minimum supervision and make responsible decisions.
• Possesses working knowledge of company policies, procedures and computer systems.
• Ability to type 40 words per minute.
• Knowledge of Microsoft Office applications (Excel and Word) at a basic level required.

This is a summary of the primary accountabilities and requirements for this position. The company reserves the right to modify or amend accountabilities and requirements at anytime at its sole discretion based on business needs. Any part of this job description is subject to possible modification to reasonably accommodate individuals with disabilities.

Please note that we do not offer relocation assistance for this position. Candidates must be local or willing to relocate at their own expense.

Visa sponsorship is not available for this role. Only candidates authorized to work in the United States will be considered.

This position requires use of information or access to hardware which is subject to the International Traffic in Arms Regulations (ITAR). To perform the position, you must be a U.S. Person as defined by ITAR. ITAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e. 'Green Card Holder'), Political Asylee, or Refugee.

What we offer our team members:

• A great benefits package that includes (but is not limited to) Medical/ Dental/ Vision, 401(k)/Roth plan with matching, Healthcare Savings Accounts
• Educational Assistance (Tuition Reimbursement)
• Ongoing training throughout your employment with opportunities to participate in professional and personal development programs
• A strong focus on giving back to our communities through philanthropic opportunities

Want to learn more? Visit us at Working at TTI, Inc.

We are an Equal Opportunity Employer, and we support protected veterans and individuals with disabilities through our affirmative action program.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.