Account Representative- Business Development Group | Fort Worth, TX

TTI, Inc.; Fort Worth (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401(k)/Roth plan

Healthcare Saving Accounts

Tuition Reimbursement

Ongoing training

Philanthropy opportunities

Job summary

TTI, Inc. in Fort Worth, TX seeks an Account Representative for our Business Development Group. You will develop incremental business with under penetrated customers by crafting value propositions aligned to their supplier strategies and needs.

You will sell products via phone, email and other channels, coordinating with branch staff, product management and sales leadership to optimize customer penetration and gross profit.

Qualifications

• High school diploma or GED required.
• Bachelor’s degree with 1–3 years’ sales experience, or equivalent combination.
• Excellent verbal and written communication and presentation skills.
• Strong analytical, problem-solving, and negotiation abilities.
• Organized with ability to prioritize and manage multiple tasks.
• Ability to calculate discounts, commissions, and percentages.
• Proficient in reports, correspondence, and Microsoft Office.
• Read and interpret business materials and regulations.
• Able to work with minimal supervision and make responsible decisions.
• Working knowledge of company policies and computer systems.
• Typing speed of 40 words per minute.
• Basic MS Excel and Word skills.

Responsibilities

• Qualify existing customers and identify engagement scope.
• Build rapport to position TTI as a top service provider.
• Generate leads from publications and directories and make cold calls.
• Maintain dialogue to determine needs and future purchases.
• Market products via phone, email and other channels.
• Negotiate contracts and pricing to maximize gross margin.
• Process orders in the sales system with accuracy.
• Achieve specified profit margins and obtain approvals for exceptions.
• Grow active customers by re-engaging inactive accounts.
• Expedite orders and monitor delivery dates and quality.
• Provide samples, literature, and sales materials.
• Utilize Express system for customer requests and activities.
• Expand product knowledge with resources and colleagues.
• Prepare forecasts and activity reports for management.
• Support ITAR/compliance requirements and policies.

Skills

Sales & negotiation

Persuasive selling

Communication skills

Analytical thinking

Organization

Discount math

Reporting proficiency

Reading comprehension

Independent decision-making

Computer literacy

Typing 40 wpm

MS Office basics

Education

High School Diploma or GED

Bachelor’s degree with 1–3 years’ sales experience

Tools

Microsoft Excel

Microsoft Word

Job description

Our growing business is in need of an Account Representative in our Business Development Group (BDG). The BDG Account Representative is responsible for developing incremental business with under penetrated customers of TTI by creating value propositions that address customer specific challenges in relation to their existing supplier strategies. Sells company products and services via telephone, internet, e-mail and fax, to an assigned account base. Works in conjunction with branch personnel, Product Management, and Sales Management to increase customer penetration and sales opportunities. Success is measured by meeting defined sales objectives and performing all duties with a high ethical standard and exceeding all customer requirements.

Headquartered in Fort Worth, TX, TTI, Inc. is the world’s leading authorized distributor of passive, connector, electromechanical, and discrete components. Celebrating more than 50 years, this Berkshire Hathaway company is ever-growing and has over 100 locations in North America, Europe, and Asia! Join a winning team in a growing global organization!

Our Account Representatives

• Qualifies existing customer base and identifies size and scope of each engagement based upon Business Development methodology.
• Proactively builds rapport with best prospects to position TTI as the “best in class” service provider.
• Increases active customer account base by compiling and qualifying a list of prospective customer leads from trade publications, factory representatives and business directories and will place cold calls on those leads.
• Maintains active and healthy dialogue with customers by staying in contact with the customer to determine customer needs and plans for future purchases. Will apply suggestive selling techniques and pursue sales possibilities beyond customer initiated requests.
• Actively markets TTI products and services by direct phone contact, email, and other effective business correspondence.
• Negotiates contracts, provides price and delivery quotes for customers by using independent decision making and working with others to negotiate special pricing from suppliers with the objective to obtain discounts prices and win business at the greatest gross profit margin.
• Processes the customer’s order by entering it into the sales database for quote processing and delivery schedules. Requires eye for detail, proof reading for accuracy, and maintaining quality expectations. Failure to process and review in a timely manner can result in inventory being allocated to other customers’ sales orders. Key performance indicators include on time delivery to the customer as well as incorrect orders referred to as the Return Material Authorization (RMA) process.
• Achieves specified profit margins in account base. Obtains approval for exceptions.
• Increases customer account base by contacting inactive customers identified through company reporting and contacting the customers via the telephone to pursue relationships and potential sales opportunities. The number of active customers should grow based on this activity.
• Researches and expedites customer orders. Monitors and ensures delivery date and product quality to meet customer requirements.
• Provides samples, product line cards and sales literature to customers and prospective customers.
• Utilizes the company computer system, Express, to its full functionality for managing all customer requests/activities.
• Expands product knowledge by utilizing all resources including product literature, factory representatives, product managers, and other sales representatives to be able to discuss product options with customers and sell TTI strengths.
• Prepares forecasts and activity reports for management when requested.
• Participates in the TTI Total Quality process by following defined policies and procedures to maintain efficient sales cycle, following logical and systematic approaches, while the goal being to reduce sales errors and uphold quality to the highest level. This is measured by how many lines are on time and correct in relation to the total number of lines shipped by the individual.
• Performs other related duties as assigned.

Education and Experience Requirements

• High School Diploma or GED required.
• Bachelor’s degree with one to three years’ sales experience; or equivalent combination of education and experience.

What we look for

• Exhibits exceptional knowledge of company products and services.
• Demonstrates persuasiveness, tenacity and strong selling skills.
• Possesses excellent verbal and written communication skills, including excellent presentation skills.
• Exhibits strong analytical, problem solving and negotiation skills.
• Must be organized and able to prioritize and manage multiple tasks.
• Ability to calculate discounts, commissions, proportions and percentages.
• Ability to write reports and correspondence proficiently and professionally.
• Reads, analyzes and interprets business periodicals, professional journals, technical procedures and government regulations.
• Able to work with minimum supervision and make responsible decisions.
• Possesses working knowledge of company policies, procedures and computer systems.
• Ability to type 40 words per minute.
• Knowledge of Microsoft Office applications (Excel and Word) at a basic level required.

This is a summary of the primary accountabilities and requirements for this position. The company reserves the right to modify or amend accountabilities and requirements at any time at its sole discretion based on business needs. Any part of this job description is subject to possible modification to reasonably accommodate individuals with disabilities.

Please note that we do not offer relocation assistance for this position. Candidates must be local or willing to relocate at their own expense.

Visa sponsorship is not available for this role. Only candidates authorized to work in the United States will be considered.

This position requires use of information or access to hardware which is subject to the International Traffic in Arms Regulations (ITAR). To perform the position, you must be a U.S. Person as defined by ITAR. ITAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e. ‘Green Card Holder’), Political Asylee, or Refugee.

What we offer our team members

• A great benefits package that includes (but is not limited to) Medical/ Dental/ Vision, 401(k)/Roth plan with matching, and Healthcare Savings Accounts.
• Educational Assistance (Tuition Reimbursement).
• Ongoing training throughout your employment with opportunities to participate in professional and personal development programs.
• A strong focus on giving back to our communities through philanthropic opportunities.

Want to learn more? Visit us at Working at TTI, Inc.

We are an Equal Opportunity Employer, and we support protected veterans and individuals with disabilities through our affirmative action program.