Inside Sales Representative I - CV

W&O Supply; Houma (LA); On-site; USD 42,000 - 62,000; Full time

Job summary

W&O Supply is seeking an Inside Sales Representative I to translate customer needs into compelling proposals for products and complex systems. You will size solutions, negotiate prices from suppliers, and present offers to customers.

Key duties include processing orders, quoting assemblies, and ensuring accurate pricing. The role emphasizes teamwork with Account Managers, Operations, and Production Coordinators, with a focus on building trust as a value-added supplier.

Qualifications

• Strong written and verbal communication skills.
• Basic mechanical aptitude and problem-solving abilities.
• Able to work with minimal supervision and manage multiple tasks.
• Completion of customer experience training and shop orientation hours for assigned product vertical.
• Knowledge of valves and related products is a plus.
• Understanding of chemical, refining and power markets is beneficial.
• Familiarity with quality standardization procedures and computer systems.
• Proficiency in standard product pricing and supplier quoting processes.
• Experience with product type instructor-led technical training.
• Completion of level I assessments for the assigned product vertical.

Responsibilities

• Develop knowledge of company services, product lines, pricing, and territories.
• Review, process, and submit customer orders.
• Prepare quotes for products and assemblies.
• Verify pricing and source materials as needed.
• Collaborate with Account Managers, Operations, and Production Coordinators to address issues.
• Build and maintain trust as a quality, value-added supplier.
• Support Inside Sales Representatives and Managers in the assigned vertical.

Skills

Communication skills

Independent work

Valves knowledge

Mechanical aptitude

Microsoft Office

Background check

Product training

Education

Bachelor's degree or equivalent

2+ years customer-facing experience

Tools

Microsoft Office Suite

Job description

Summary:

The Inside Sales Representative I serves as the primary liaison between our customers and our company, translating customer needs into winning proposals for new products, complex systems, applications, and WIP jobs. This role requires the ability to accurately understand customer requirements, select and size appropriate solutions, negotiate competitive prices from suppliers, and present compelling offers to customers.

Responsibilities

• Develop and maintain a thorough knowledge of the company's services, product lines, sales territories, product applications, and pricing structures.
• Understand and apply OEM relationships to the Customer Service Process.
• Review, process, and submit customer orders
• Quoting products and assemblies.
• Verifying pricing. Sourcing material
• Collaborate with Account Managers, Operations, and Production Coordinators to address customer service issues.
• Build and maintain customer trust in the company as a quality, value-added solutions provider.
• Assist Inside Sales Representatives and Managers within the vertical and occasionally other vertical teams with similar duties and responsibilities.

Positional Requirements & Qualifications:

Education & Experience:

• Bachelor's degree in business or engineering preferred, or equivalent technical school certification.
• Alternatively, at least 2 years of experience in a customer-facing role within the relevant industry.

Skills & Abilities

• Proficiency in quality standardization procedures and computer systems.
• Completion of computer-based technical training.
• Completion of applicable product type instructor-led technical training.
• Successful completion of customer experience training
• Successful completion of shop orientation hours for assigned product vertical
• Successful completion of the level I assessments for the assigned product vertical
• Strong written and verbal communication skills
• Basic knowledge of valves and related products
• Basic understanding of the chemical, refining and power markets
• Intermediate knowledge of Microsoft Office software
• Basic mechanical aptitude
• Ability to perform job function with little supervision
• Clear background check and drug/alcohol screening

Essential Physical Functions:

• Travel: less than 5%
• Lifting up to 20 pounds
• Bending, stooping, walking

This job description is intended to describe the general nature and level of the work being performed. This is not an exhaustive list of all duties and responsibilities. The company reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.