Inside Sales Representative I

Bourns, Inc.; Riverside (CA); On-site; USD 38,000 - 43,000; Full time

Job summary

Bourns, Inc. in Riverside, CA, is seeking an Inside Salesperson to support regional sales activities and customer relationships under the direction of ECS Sales Directors.

You will handle quotes, design registrations, sample activity, and reporting; maintain Sales Cloud and SAP data, and coordinate with distributors. Strong English communication and MS Office skills are essential; travel is less than 10%.

Qualifications

• Associate Degree in Business or other equivalent program.
• Continuation of school through higher education and/or vocational school is highly desirable.
• 2–5 years' experience in a related technical, sales, or sales support position desired.
• Ability to perform mathematical percentages, extensions, and totaling.
• Strong working knowledge of all Microsoft Office applications as needed to fulfill daily job functions.
• SAP experience is a plus.
• Ability to create charts, graphs, and maintain databases to create sales reports.

Responsibilities

• Support regional sales activities and customer relationships.
• Research/prospect leads and respond to inquiries.
• Enter sales activities into Sales Cloud or SAP as appropriate.
• Maintain Sales Cloud for related activities as customers move through inquiry to production orders.
• Coordinate sample activities and provide collateral materials.
• Build pipelines with distribution partners and manage Design Registration Program.
• Communicate with distributors to establish relationships and secure new business.
• Track weekly, monthly, and quarterly performance and sales metrics.
• Attend QBR with Sales and distributors as requested.

Skills

Fluent English

Education

Associate Degree in Business

Tools

SAP

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Project

Job description

If working for an organization with a long history of technological innovation and high advancement potential in a supportive, collaborative, and positive work environment are top considerations for your next career move, then you need to look at the opportunities at Bourns.

Bourns was founded 75 years ago with the guiding principles of providing breakthrough technology solutions, high-quality products, responsive service, and exceptional value. Those principles still hold true today and have instilled a culture that is committed to excellence and ethical operations. As a leading provider of advanced components for power conversion, circuit protection, and motion control sensing solutions, Bourns employs more than 9,000 people in 21 countries and operates 17 manufacturing centers and 15 R&D facilities. Our customers and partners rely on Bourns to meet strict design requirements and satisfy international standards in a broad range of industries and applications. We achieve this stature because Bourns employees excel in the development of new products and continuous improvement processes that keep the company a global leader in delivering outstanding service.

Job Description:

Location: Riverside, California
Reports to: Customer Service Manager
Department: Customer Service / Sales
Hiring Range: $27.88 - $31.25 per hour

Supporting Regional Sales Activities and Customer Relationships

The Inside Salesperson will focus on supporting sales activities for designated territories under the direction of ECS Sales Directors. This position involves interacting with customers, distributors, Sales Reps, and Regional Sales Managers.The ISR will support quoting, design registrations, sample activity, sales rep support, as well as reporting and metric tracking.The ISR must be energetic, well-spoken, and highly motivated with a strong work ethic. They must be proactive and have the ability to work independently. An ISR should be results-oriented and work collaboratively with sales or management in support of regional sales objectives.

Supporting Sales Opportunities and Customer Inquiries

Research/qualify prospective leads given by Sales Manager or web inquiries.

Answer customer questions and proactively follow up on related activities.

Enter sales activities related to new opportunities, quotes, and sample requests into either Sales Cloud or SAP as appropriate.

Maintain and update Sales Cloud for all related activities as customers move through the sales phase of inquiry to production orders.

Coordinate sample activities — providing all collateral materials and following up with customers to determine timeline for qualification to production phase.

Managing Sales Pipelines and Distributor Relationships

Build pipelines with distribution partners and Product Management through the design-win/book first PO phase.

Coordinate the Design Registration Program for assigned territory — this includes reviewing all requests, validating claims, and approving or rejecting claims back to distributor.

Directly communicate with distributors supporting sales activities in their region to establish relationships and mindshare to secure new business.

Provide market feedback to product lines and Sales Managers.

Provide process and sales support to reps, customers, and distributors.

Coordinating Sales Reporting and Activities

Track weekly, monthly, and quarterly performance and sales metrics.

Coordinate monthly Lead Time Report — distribute and process via EDI.

Coordinate global RFQs; includes preparation and facilitation of information between customers, Product Management, and Sales.

Attend QBR with Sales and distributor as requested by Sales.

Building Relationships and Fostering Teamwork

The successful candidate will demonstrate:

Ability to interact with all types and levels of people both internally and externally.

Ability to foster a positive teamwork environment.

Communication and Organizational Skills

Must be able to speak English fluently.

Must be able to communicate with all levels of management.

Good writing skills, including the ability to produce quality reports that are well-organized, clearly stated, and concise.

Ability to prepare well-written, complete, and detailed emails appropriate to each reader's level of understanding.

Ability to schedule and organize time to efficiently complete tasks.

Demonstrated ability to multitask, prioritize, and manage time effectively to meet deadlines set by customers and management.

The Background You’ll Need

Education

Associate Degree in Business or other equivalent program.

Continuation of school through higher education and/or vocational school is highly desirable.

Experience

2–5 years' experience in a related technical, sales, or sales support position desired.

Other Skills

Ability to perform mathematical percentages, extensions, and totaling.

Strong working knowledge of all Microsoft Office applications as needed to fulfill daily job functions.

SAP experience is a plus.

Ability to create charts, graphs, and maintain databases to create sales reports.

Equipment and Software

The position operates equipment and software including:

Telephone

Scanner

Fax

Adding machine

Personal computer

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Project

Travel

Possible opportunities to travel as required, less than 10%.

Additional Information

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee.

Bourns is an equal opportunity employer. At Bourns, we are committed to treating all Applicants and Employees fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Equal Opportunity Employer: Minority/Female/Disability/Veteran