Inside Sales Representative I

Arrow Electronics; Phoenix (AZ); Hybrid; USD 33,062 - 39,950; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k with matching

Paid Time Off

Job summary

Arrow Electronics is seeking an Inside Sales Representative I to support growth for core accounts in the West region and to minimize customer service disruptions. You will manage complex account relationships, drive value-added solutions, and coordinate cross-functional teams to ensure on-time delivery and accurate pricing.

The role requires intermediate Excel, strong communication, and independent work habits.

Qualifications

• Requires intermediate Excel experience (VLOOKUPs, Pivot Tables).
• Excellent written and verbal communication; ability to collaborate with customers and cross-functional teams.
• Works independently with minimal guidance and can manage multiple priorities.

Responsibilities

• Manage overall account relationship to maximize margins and drive value-added solutions.
• Own the quote-to-order process and coordinate resources for quotations and pricing changes.
• Ensure on-time delivery, accurate invoicing, and strong customer satisfaction across assigned accounts.
• Lead strategic sales efforts and maintain inventory integrity to minimize write-offs.

Skills

Excel proficiency

CRM experience

Communication skills

Negotiation ability

Education

Bachelor's degree or equivalent

Tools

Quote Center

Excel

Job description

Job Description

Arrow Electronics is looking for an energetic and enthusiastic individual that will be part of our Sales Team to support the growth of our core accounts in the West and avoid any customer service disruptions.

Position

Inside Sales Representative I

Job Description

Arrow Electronics is looking for an energetic and enthusiastic individual that will be part of our Sales Team to support the growth of our core accounts in the West and avoid any customer service disruptions.

What You’ll Be Doing

• Manage the overall account relationship by providing strategic service and support to assigned customer base. Maximize margins, gain market share, and drive value-added solution selling. Working with internal and external resources, provide customer service, often facilitating work of others in quoting, fulfilling demand, ensuring on-time delivery of orders, providing engineering support, and troubleshooting other customer problems. Function as a key liaison between suppliers and customers to build and establish long-term business partnerships for Arrow.
• Responsible for Sales Excellence through the development and management of customer strategy in assigned account territory. Requires thorough knowledge and accountability of supply chain engagements such as e-Compass, Consignments, CARES (Customer Automated Replenishment System); sell and capture opportunities through Synergistic products (e.g., White Space Report, PEMCO Mix), Reverse Logistics, GBC (Global Business Conversion) & ITAD (Information Technology Asset Disposition). Sell and drive Solutions Selling within the approved account level strategy. It requires knowledge of the competitive landscape in the market and the ability to make sales decisions based on that information.
• Responsible for on-going Sales Support activities for the Order to Invoice process. Owns the customer interface for backend Quality processes: corrective actions, Field Quality Reports. Owns & Maintains the Perfect Order Index (POI) and Inventory integrity to minimize write-offs/bill backs. Owns the customer interface for important Credit & Financial Information as well as coordination of all available resources and support functions.
• As the owner of the overall customer Quote to Order sales objectives, set strategy for the quote process, coordinate resources and processing of customer quotations (Quote Center, Quote Cover Sheet, PM Views, Management, FSR, Suppliers, Value Add, and SSG), validate EOL and item class change (NCNR), negotiate pricing and Quote markup (owns strategy and application) and notify the customer of all/any price increases.

What We’re Looking For

• Has advanced specialized skills or is multi-skilled through job-related training and considerable on-the-job experience
• Intermediate Excel experience (VLOOKUPS, Pivot Tables, etc.) is required
• Excellent written and verbal communication skills, with the ability to effectively convey information, build relationships, and collaborate with customers, stakeholders, and cross-functional teams at all levels of the organization
• Strong multitasking and organizational skills, with the ability to effectively manage multiple priorities, customer requests, and deadlines in a fast-paced environment while maintaining accuracy and attention to detail
• Works independently; receives minimal guidance
• Acts as an informal resource for colleagues
• Identifies and resolves key issues and patterns from partial/conflicting data
• Takes a broad perspective to problems and spots new, less obvious solutions
• Entry‑Level Role.

This role will perform work covered by International Traffic in Arms Regulations. Viable candidates for this position must be eligible for an export license or be a U.S. Person (which includes but is not limited to U.S. citizens or nationals, lawful permanent residents, refugees, and asylees).

Work Arrangement

• Hybrid: 3 days in office/2 days work from home

Education/Experience

• Typically requires a 4-year degree and 1–2 years of experience or a two-year degree and equivalent related experience.

What’s In It For You

At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That’s why we offer competitive financial compensation, including various compensation plans and a solid benefits package.

• Medical, Dental, Vision Insurance
• 401k, With Matching Contributions
• Short-Term/Long-Term Disability Insurance
• Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options
• Reinstatement return eligible
• Paid Time Off (including sick, holiday, vacation, etc.)
• Tuition Reimbursement
• Growth Opportunities
• And more!

Annual Hiring Range/Hourly Rate

$23.75 - $29.03
Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.

Location

US-MN-Bloomington, Minnesota (Hampshire Ave)

Time Type

Full time

Job Category

Sales

EEO Statement

Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. (Arrow EEO/AAP policy)

All Arrow job postings are for existing job vacancies.

We anticipate this requisition will be open for a minimum of five days, though it may be open for a longer period of time.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.