Inside Sales Representative/ Customer Service

Impactful Senior Home Care LLC; Philadelphia (Philadelphia County); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Health Insurance

Life Insurance

Vacation time

Job summary

A leading home care service provider in Philadelphia is seeking an Inside Sales Representative. This role involves responding to client inquiries, building strong relationships, and achieving sales targets. Successful candidates will have proven sales experience and excellent communication skills. Join a supportive team to make a real impact in clients' lives.

Qualifications

• Proven experience in inside sales or customer service.
• Strong communication and interpersonal skills are essential.
• History of meeting or exceeding sales targets is necessary.

Responsibilities

• Respond to inbound inquiries and reach out to potential clients.
• Communicate benefits of home care services effectively.
• Build strong relationships with clients and tailor solutions.

Skills

Inside sales experience

Customer service skills

Communication skills

Interpersonal skills

CRM proficiency

Tools

Microsoft Office Suite

Job description

Overview

Join to apply for the Inside Sales Representative / Customer Service role at Impactful Senior Home Care LLC.

About Impactful Home Care: Impactful Home Care is a leader in providing compassionate, high-quality home care services, dedicated to enhancing the lives of our clients. We are expanding our sales team and are looking for a driven and enthusiastic Inside Sales Representative to help connect clients with the care they need. If you have a passion for helping others and a knack for sales, this role is perfect for you!

Job Details

• Job Title: Inside Sales Representative
• Company: Impactful Home Care (also referred to as Impactful Senior Home Care LLC in the posting)
• Location: Philadelphia, PA
• Employment Type: Full-Time

Responsibilities

• Respond to inbound inquiries and proactively reach out to potential clients.
• Effectively communicate the benefits of our home care services, addressing questions and concerns.
• Build strong relationships with clients and tailor solutions to meet their unique needs.
• Maintain a high level of product knowledge to confidently discuss service options.
• Manage a robust pipeline consistently following up on leads to ensure a high conversion rate.
• Collaborate with the marketing and client care teams to optimize lead quality and customer experience.
• Record all client interactions and manage sales activity in our CRM.
• Meet or exceed monthly and quarterly sales targets through new client acquisition and retention.

Qualifications

• Proven experience in inside sales, customer service, or a related field.
• Strong communication and interpersonal skills.
• History of meeting or exceeding sales targets
• Ability to manage time effectively and prioritize tasks.
• Proficiency with CRM systems and Microsoft Office Suite.

Compensation & Benefits

• Salary Range: $45,000 - $60,000 per year.
• Commissions: Over $10,000 in commission potential based on performance.
• Bonuses for hitting targets and exceeding expectations.
• Health Insurance and Life Insurance coverage.
• Generous Vacation time for work-life balance.

Why Work With Us

Impactful Home Care is dedicated to making a difference in the lives of our clients and employees. We offer a supportive, team-oriented environment where you can grow professionally while making a real impact. If you’re a self-starter with a passion for sales and helping others, we’d love for you to join our team!

Apply today to start your journey with Impactful Home Care, where your efforts directly contribute to helping people live happier, healthier lives in the comfort of their homes.