Inside Sales Representative - Biologics Testing (West Coast - REMOTE)

Charles River Laboratories; Wilmington (MA); Remote; USD 34,000 - 48,000; Full time

Job summary

Charles River Laboratories is seeking an Inside Sales Representative for our Biologics Testing unit to work remotely from a home office in the U.S. The role focuses on driving Biologics sales and serving as the primary contact for all sales inquiries, guiding customers to products and services that meet their needs.

You will manage opportunities, build relationships with existing customers, and prospect new leads while collaborating with Marketing to promote products.

Qualifications

• Bachelor's degree in a science or technical field required.
• 2+ years of successful sales experience with a technical life science product.
• Ability to grasp highly technical concepts and articulate them clearly.
• Outstanding listening, verbal, presentation and written communication skills.
• Proficient with Microsoft Office; Salesforce/Microsoft Dynamics or similar CRM a plus.

Responsibilities

• Drive Biologics sales and close opportunities.
• Point of contact for all sales inquiries and outbound prospecting.
• Engage with existing customers and generate sales opportunities.
• Establish and grow new and existing customer accounts.
• Establish and nurture positive relationships with customer accounts.
• Collaborate with Marketing to drive product promotions and provide ROI feedback.
• Share customer problems with relevant departments for resolution.
• Attend tradeshows and coordinate events or presentations.
• Participate in Global Sales meetings as required.
• Complete all required sales documentation in a timely manner.
• Maintain a CRM database with sales opportunities, stages, and customer data.

Skills

Strong communication

Customer relationships

Team oriented

Sales mindset

Technical aptitude

Education

Bachelor's degree in science/technical field

Tools

Microsoft Office

Salesforce

Microsoft Dynamics

Job description

For 75 years, Charles River employees have worked together to assist in the discovery, development and safe manufacture of new drug therapies. When you join our family, you will have a significant impact on the health and well-being of people across the globe. Whether your background is in life sciences, finance, IT, sales or another area, your skills will play an important role in the work we perform. In return, we’ll help you build a career that you can feel passionate about.

Job Overview

We are seeking an Inside Sales Representative for our Biologics Testing business unit to be located remotely in the U.S. The Inside Sales Rep is responsible for driving Biologics sales and serving as the point of contact for all sales customer inquiries. The Inside Sales Representative administers the sales process for specific Biologics accounts and/or sales opportunities via phone and e-mail. The role involves engaging with existing customers and qualified sales leads while guiding customers to Biologics products and services that best meet their needs.

• Position will work remote from home office, ideally living within the West Coast territory

Essential Duties And Responsibilities

• Drive with customer follow-up and developing/closing Biologics opportunities.
• Point of contact for all sales customer inquiries and outbound prospecting.
• Engage with existing customers and generating sales opportunities.
• Establish new customers and maintain/grow existing customer accounts.
• Establish and nurture positive, productive relationships with customer accounts.
• Work collaboratively with Marketing to drive product promotions and provide feedback on ROI.
• Share customer problems/concerns with relevant departments for quality resolution.
• Attend tradeshows routinely and aid in coordination of tradeshow events and or presentations.
• Participate in Global Sales meetings as required.
• Complete all required sales documentation in a timely manner.
• Maintain a CRM database via updates to sales opportunities, sales stages, marketing statuses, and customer intelligence data.

Qualifications

• Bachelor’s degree in a science or technical field required. Biology, Biochemistry, Genetics, Molecular Biology, chemistry strongly preferred.
• A minimum of 2+ years of successful sales experience with a technical life science product preferred.
• Demonstrated ability to quickly grasp and master highly technical concepts and articulate them well to others.
• Outstanding listening, verbal, presentation, and written communication skills.
• Strong interpersonal skills with the ability to communicate effectively with a wide range of customer personality types.
• Strong ability to identify customer needs, obstacles to the sales process, and solutions using Charles River products and services.
• Proficient with Microsoft Office (Outlook, Excel, Word, PowerPoint)
• Experience working with Salesforce, Microsoft Dynamics or a similar CRM database a plus.
• Strong business sense, instinct, and personal drive.
• Team goal oriented with a focus on achieving team sales performance metrics through personal contribution and teamwork

Compensation Data

The pay range for this position in the USA is $25.00/hr. – $35.00/hr. UDS + commission eligibility. Please note that salaries vary within the range based on factors including, but not limited to, experience, skills, education, certifications, location and any collective agreements, if applicable. Remote candidates located outside of the USA should be aware that the relevant pay range varies based on country and location.

About Corporate Functions

The Corporate Functions provide operational support across Charles River in areas such as Human Resources, Finance, IT, Legal, Sales, Quality Assurance, Marketing, and Corporate Development. They partner with their colleagues across the company to develop and drive strategies and to set global standards. The functions are essential to providing a bridge between strategic vision and operational readiness, to ensure ongoing functional innovation and capability improvement.

About Charles River

Charles River is an early-stage contract research organization (CRO). We have built upon our foundation of laboratory animal medicine and science to develop a diverse portfolio of discovery and safety assessment services, both Good Laboratory Practice (GLP) and non-GLP, to support clients from target identification through preclinical development. Charles River also provides a suite of products and services to support our clients’ clinical laboratory testing needs and manufacturing activities. Utilizing this broad portfolio of products and services enables our clients to create a more flexible drug development model, which reduces their costs, enhances their productivity and effectiveness to increase speed to market.

With over 20,000 employees within 110 facilities in over 20 countries around the globe, we are strategically positioned to coordinate worldwide resources and apply multidisciplinary perspectives in resolving our client’s unique challenges. Our client base includes global pharmaceutical companies, biotechnology companies, government agencies and hospitals and academic institutions around the world.

At Charles River, we are passionate about our role in improving the quality of people’s lives. Our mission, our excellent science and our strong sense of purpose guide us in all that we do, and we approach each day with the knowledge that our work helps to improve the health and well-being of many across the globe. We have proudly worked on 80% of the drugs approved by the U.S. Food and Drug Administration (FDA) in the past five years.

We’re committed to providing benefits that elevate your quality of life. Based on your position these may include:

• bonus/incentives based on performance
• 401K
• paid time off
• stock purchase program
• Health and wellness coverage
• employee and family wellbeing support programs
• work life balance flexibility

Equal Employment Opportunity

Charles River is an equal opportunity employer and is committed to providing equal employment opportunities for all qualified applicants and employees without regard to race, color, sex, religion, national origin, ancestry, age, mental or physical disability, family status, pregnancy, military or veteran status, or any other characteristic protected by federal, state, or local laws.

It is unlawful in some states (including Massachusetts) to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

For more information, please visit www.criver.com.