Inside Sales Representative - Biologics Testing (West Coast - REMOTE)

Charles River Laboratories, Inc.; Wilmington (MA); Remote; USD 34,000 - 48,000; Full time

Benefits offered by this job

Bonus/incentives based on performance

401K

Paid time off

Stock purchase program

Health and wellness coverage

Employee and family wellbeing support

Work life balance flexibility

Job summary

Charles River Laboratories, Inc. is seeking an Inside Sales Representative for its Biologics Testing unit, remotely in the U.S. The role drives Biologics sales and handles all inquiries, guiding customers to products and services that fit their needs.

Position will work remote from home, ideally within the West Coast territory, and requires engaging with customers to grow opportunities while coordinating with Marketing and other departments. A strong background in science and sales is essential.

Qualifications

• Bachelor’s degree in a science or technical field required. Biology, Biochemistry, Genetics, Molecular Biology, chemistry strongly preferred.
• A minimum of 2+ years of successful sales experience with a technical life science product preferred.
• Demonstrated ability to quickly grasp and master highly technical concepts and articulate them well to others.
• Outstanding listening, verbal, presentation, and written communication skills.

Responsibilities

• Drive with customer follow-up and developing/closing Biologics opportunities.
• Point of contact for all sales customer inquiries and outbound prospecting.
• Engage with existing customers and generating sales opportunities.
• Establish new customers and maintain/grow existing customer accounts.
• Establish and nurture positive, productive relationships with customer accounts.
• Work collaboratively with Marketing to drive product promotions and provide feedback on ROI.
• Share customer problems/concerns with relevant departments for quality resolution.
• Attend tradeshows routinely and aid in coordination of tradeshow events and or presentations.
• Participate in Global Sales meetings as required.
• Complete all required sales documentation in a timely manner.
• Maintain a CRM database via updates to sales opportunities, sales stages, marketing statuses, and customer intelligence data.

Skills

Sales experience

Communication

CRM proficiency

Technical knowledge

Education

Bachelor’s degree in science

Tools

Salesforce

Microsoft Dynamics

Job description

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Location: Wilmington, MA, US, 01887 US

For 75 years, Charles River employees have worked together to assist in the discovery, development and safe manufacture of new drug therapies. When you join our family, you will have a significant impact on the health and well-being of people across the globe. Whether your background is in life sciences, finance, IT, sales or another area, your skills will play an important role in the work we perform. In return, we’ll help you build a career that you can feel passionate about.

Job Overview

We are seeking an Inside Sales Representative for our Biologics Testing business unit to be located remotely in the U.S.

The Inside Sales Rep is responsible for driving Biologics sales and serving as the point of contact for all sales customer inquiries. The Inside Sales Representative administers the sales process for specific Biologics accounts and/or sales opportunities via phone and e-mail. The role involves engaging with existing customers and qualified sales leads while guiding customers to Biologics products and services that best meet their needs.

**Position will work remote from home office, ideally living within the West Coast territory**

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Drive with customer follow-up and developing/closing Biologics opportunities.
• Point of contact for all sales customer inquiries and outbound prospecting.
• Engage with existing customers and generating sales opportunities.
• Establish new customers and maintain/grow existing customer accounts.
• Establish and nurture positive, productive relationships with customer accounts.
• Work collaboratively with Marketing to drive product promotions and provide feedback on ROI.
• Share customer problems/concerns with relevant departments for quality resolution.
• Attend tradeshows routinely and aid in coordination of tradeshow events and or presentations.
• Participate in Global Sales meetings as required.
• Complete all required sales documentation in a timely manner.
• Maintain a CRM database via updates to sales opportunities, sales stages, marketing statuses, and customer intelligence data.

QUALIFICATIONS:

• Bachelor’s degree in a science or technical field required. Biology, Biochemistry, Genetics, Molecular Biology, chemistry strongly preferred.
• A minimum of 2+ years of successful sales experience with a technical life science product preferred.
• Demonstrated ability to quickly grasp and master highly technical concepts and articulate them well to others.
• Outstanding listening, verbal, presentation, and written communication skills.
• Strong interpersonal skills with the ability to communicate effectively with a wide range of customer personality types.
• Strong ability to identify customer needs, obstacles to the sales process, and solutions using Charles River products and services.
• Proficient with Microsoft Office (Outlook, Excel, Word, PowerPoint)
• Experience working with Salesforce, Microsoft Dynamics or a similar CRM database a plus.
• Strong business sense, instinct, and personal drive.
• Team goal oriented with a focus on achieving team sales performance metrics through personal contribution and teamwork

Compensation Data

The pay range for this position in the USA is $25.00/hr. – $35.00/hr. UDS + commission eligibility. Please note that salaries vary within the range based on factors including, but not limited to, experience, skills, education, certifications, location and any collective agreements, if applicable. Remote candidates located outside of the USA should be aware that the relevant pay range varies based on country and location.

About Corporate Functions
The Corporate Functions provide operational support across Charles River in areas such as Human Resources, Finance, IT, Legal, Sales, Quality Assurance, Marketing, and Corporate Development. They partner with their colleagues across the company to develop and drive strategies and to set global standards. The functions are essential to providing a bridge between strategic vision and operational readiness, to ensure ongoing functional innovation and capability improvement.

About Charles River
Charles River is an early-stage contract research organization (CRO). We have built upon our foundation of laboratory animal medicine and science to develop a diverse portfolio of discovery and safety assessment services, both Good Laboratory Practice (GLP) and non-GLP, to support clients from target identification through preclinical development. Charles River also provides a suite of products and services to support our clients’ clinical laboratory testing needs and manufacturing activities. Utilizing this broad portfolio of products and services enables our clients to create a more flexible drug development model, which reduces their costs, enhances their productivity and effectiveness to increase speed to market.

With over 20,000 employees within 110 facilities in over 20 countries around the globe, we are strategically positioned to coordinate worldwide resources and apply multidisciplinary perspectives in resolving our client’s unique challenges. Our client base includes global pharmaceutical companies, biotechnology companies, government agencies and hospitals and academic institutions around the world.

At Charles River, we are passionate about our role in improving the quality of people’s lives. Our mission, our excellent science and our strong sense of purpose guide us in all that we do, and we approach each day with the knowledge that our work helps to improve the health and well-being of many across the globe. We have proudly worked on 80% of the drugs approved by the U.S. Food and Drug Administration (FDA) in the past five years.

We’re committed to providing benefits that elevate your quality of life. Based on your position these may include: bonus/incentives based on performance, 401K, paid time off, stock purchase program, Health and wellness coverage, employee and family wellbeing support programs, and work life balance flexibility.

Charles River is an equal opportunity employer and is committed to providing equal employment opportunities for all qualified applicants and employees without regard to race, color, sex, religion, national origin, ancestry, age, mental or physical disability, family status, pregnancy, military or veteran status, or any other characteristic protected by federal, state, or local laws.

It is unlawful in some states (including Massachusetts) to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall subject to criminal penalties and civil liability.

If you are interested in applying to Charles River Laboratories and need special assistance or an accommodation due to a disability to complete any forms or to otherwise participate in the resume submission process, please contact a member of our Human Resources team by sending an e‑mail message to [e-mail]. This contact is for accommodation requests for individuals with disabilities only and cannot be used to inquire about the status of applications.

For more information, please visit www.criver.com.

Nearest Major Market: Boston
Job Segment: Biology, Molecular Biology, Pharmaceutical, Database, Scientific, Science, Technology, Engineering