Inside Sales Representative (7397)

ABC Supply Interiors, formerly L&W Supply; Medway (MA); On-site; USD 34,000 - 39,000; Full time

Benefits offered by this job

Health, dental, and vision coverage

401(k) with generous company match

Employer paid employee assistance 프로그램

Employer paid disability insurance

Job summary

ABC Supply Interiors is seeking an Inside Sales Associate to assist customers with building material purchases and provide expert product guidance. You will greet customers, answer inquiries, discuss features, and help finalize sales with a focus on service excellence.

Qualified candidates have 1–2 years’ experience in interior building products, strong communication, and a team-oriented mindset. This on-site role offers competitive pay and strong benefits.

Qualifications

• 1–2 years’ experience with interior building products (preferred)
• Excellent communication and interpersonal skills
• Solid time management and prioritization skills
• Basic computer skills
• Positive attitude and team player
• Detail and service oriented

Responsibilities

• Assist customers in developing L&W solutions to meet their needs
• Discuss features and benefits of products and services
• Establish rapport with new customers and nurture relationships
• Solicit feedback from customers on products and services
• Coordinate delivery requests for efficiency and satisfaction
• Assist in developing branch sales plan and merchandising strategy
• Determine customer needs and recommend products, up-sell where appropriate
• Answer calls and emails promptly to assist customers

Skills

Excellent communication

Interpersonal skills

Time management

Basic computer skills

Positive attitude

Detail oriented

Team player

Job description

ABC Supply Interiorsis a leading specialty distributor of drywall, ceiling tiles, steel framing and other building materials used by commercial and residential contractors. ABC Supply Interiors delivers the products and capabilities offered by a national distributor paired with the service and personal touch usually found only in a locally owned business.

As an Inside Sales Associate, you will provide assistance to customers as they purchase the materials they need for a variety of building projects. From the moment you greet customers until their sales have been finalized, you will provide them with superior service and building material expertise.

Specific duties may include:

• Assisting customers in developing L&W solutions to meet their needs
• Discussing features and benefits of products and services
• Establishing rapport with new customers and nurturing relationships with long term customers
• Soliciting feedback from customers on products and services
• Coordinating delivery requests to ensure efficiency and customer satisfaction
• Assisting in the development of branch sales plan and strategy
• Assisting in the design and execution of merchandising strategy
• Determining customers’ needs and recommending appropriate products and solutions, up-selling additional products and supplies for each job
• Answering incoming phone calls and emails to assist customers in a timely manner
• Accepting payment and applying it to the appropriate customer account
• Arranging with the warehouse for customer product pickup
• Reordering products to keep the store and warehouse shelves well stocked
• Addressing and resolving service concerns, should they arise

Specific qualifications include:

• 1-2 years’ experience with interior building products is preferred
• Excellent communication and interpersonal skills
• Solid time management and prioritization skills
• Basic computer skills
• Positive attitude and team player
• Detail and service oriented

Benefits may include:

• Health, dental, and vision coverage - eligible after 60 days, low out of pocket
• 401(k) with generous company match - eligible after 60 days, immediately vested
• Employer paid employee assistance program
• Employer paid short term and long term disability
• Employer paid life insurance
• Flex spending
• Paid vacation
• Paid sick days
• Paid holidays

Pay Rate Information:

$25-28/hr. Based on experience and qualifications

Equal Opportunity Employer / Drug Free Workplace

ABC Supply values diversity and we actively encourage women, minorities, and veterans to apply.