Inside Sales Representative (196)

ABC Supply Co. Inc.; Dubuque (IA); On-site; USD 38,000 - 56,000; Full time

Benefits offered by this job

Health, dental, and vision coverage

401(k) with generous company match

Employer paid EAP

Employer paid disability

Employer paid life insurance

Paid vacation and holidays

Job summary

ABC Supply is seeking an Inside Sales Associate to provide exceptional service as customers purchase roofing, siding, windows and other building products. You will determine customers’ needs, follow a product checklist, process sales orders, and coordinate pickups and deliveries.

The role emphasizes upselling, responsive communication, and accurate data entry. ABC Supply is an employee-first company that rewards effort and supports your professional growth in a team‑oriented environment.

Qualifications

• Proficient in Excel is required.
• 1-2 years' experience in roofing, siding, and windows preferred.
• Excellent communication and interpersonal skills.
• Effective time management and prioritization skills.
• Basic computer skills.
• Positive attitude and team player.
• Detail and service-oriented.
• Bilingual Spanish/English preferred.

Responsibilities

• Determining customers’ needs and recommending appropriate products and solutions
• Following a product/supply checklist for each customer’s job and up-selling additional products and supplies
• Answering telephones and entering sales orders
• Accepting payment and applying it to the appropriate customer account
• Coordinating customer pick ups with the warehouse
• Following up on deliveries to ensure materials arrived on time with all items accounted for
• Reordering products to keep the store and warehouse shelves well stocked
• Addressing and resolving service concerns, should they arise

Skills

Excel proficiency

Communication skills

Time management

Team player

Detail oriented

Bilingual Spanish/English

Job description

ABC Supply is the nation’s largest wholesale distributor of exterior and interior building products. At ABC Supply, Inside Sales Associates provide unparalleled service as they help customers purchase the products they need to complete roofing, building, and remodeling projects. If you are committed to providing world-class service, have a passion for sales, and want to be part of a winning team.

ABC Supply is proud to be an employee-first company. In fact, we have won the Gallup Great Workplace Award every year since its inception in 2007, and Glassdoor has named us one of the best places to work in the country. Be part of a company that recognizes your talents, rewards your efforts, and helps you reach your full potential. At ABC Supply, we have YOUR future covered.

Specific Duties May Include

• Determining customers’ needs and recommending appropriate products and solutions
• Following a product/supply checklist for each customer’s job and up-selling additional products and supplies
• Answering telephones and entering sales orders
• Accepting payment and applying it to the appropriate customer account
• Coordinating customer pick ups with the warehouse
• Following up on deliveries to ensure materials arrived on time with all items accounted for
• Reordering products to keep the store and warehouse shelves well stocked
• Addressing and resolving service concerns, should they arise

Specific Qualifications Include

• Proficient in Excel is required
• 1-2 years' experience in roofing, siding, and windows is preferred (roofing supply sales or site work with a crew)
• Excellent communication and interpersonal skills
• Effective time management and prioritization skills
• Basic computer skills
• Positive attitude and team player
• Detail and service-oriented
• Bilingual speaking in Spanish/English is preferred

Benefits May Include

• Health, dental, and vision coverage - eligible after 60 days, low out of pocket
• 401(k) with generous company match - eligible after 60 days, immediately vested
• Employer paid employee assistance program
• Employer paid short term and long term disability
• Employer paid life insurance
• Flex spending
• Paid vacation
• Paid sick days
• Paid holidays

Equal Opportunity Employer / Drug Free Workplace

ABC Supply values diversity and we actively encourage women, minorities, and veterans to apply.