Inside Sales Representative (1305)

ABC Supply; Lancaster (Lancaster County); On-site; USD 38,000 - 58,000; Full time

Benefits offered by this job

Health, dental and vision coverage

401(k) with company match

Employer paid EAP

Employer paid short/long term disabil

Employer paid life insurance

Flex spending

Paid vacation

Paid sick days

Paid holidays

Job summary

ABC Supply is seeking an Inside Sales Associate in Lancaster County, PA to provide world-class service and help customers select roofing, siding, and window supplies. Responsibilities include taking calls, entering orders, and coordinating deliveries with the warehouse.

The role requires 1–2 years of relevant experience, excellent communication, and a team-oriented approach. A friendly, detail-focused attitude is essential for success in a fast-paced environment.

Qualifications

• 1-2 years' experience in roofing, siding, and windows is preferred.
• Excellent communication and interpersonal skills.
• Effective time management and prioritization skills.
• Basic computer skills.
• Positive attitude and team player.

Responsibilities

• Determine customers’ needs and recommend appropriate products and solutions.
• Follow a product/supply checklist for each customer’s job and up-sell additional products.
• Answer telephones and enter sales orders.
• Accept payments and apply to the customer account.
• Coordinate customer pickups with the warehouse.
• Follow up on deliveries to ensure materials arrived on time.
• Reorder products to keep shelves stocked.
• Address and resolve service concerns as they arise.

Skills

Sales experience

Roofing knowledge

Roofing supply

Communication skills

Interpersonal skills

Time management

Computer skills

Team player

Detail oriented

Job description

Shift Schedule: Monday - Friday 7am - 4pmABC Supply is the nation’s largest wholesale distributor of exterior and interior building products. At ABC Supply, Inside Sales Associates provide unparalleled service as they help customers purchase the products they need to complete roofing, building, and remodeling projects. If you are committed to providing world-class service, have a passion for sales, and want to be part of a winning team, apply today!ABC Supply is proud to be an employee-first company. In fact, we have won the Gallup Great Workplace Award every year since its inception in 2007, and Glassdoor has named us one of the best places to work in the country. Be part of a company that recognizes your talents, rewards your efforts, and helps you reach your full potential. At ABC Supply, we have YOUR future covered.Specific duties may include:Determining customers’ needs and recommending appropriate products and solutionsFollowing a product/supply checklist for each customer’s job and up-selling additional products and suppliesAnswering telephones and entering sales ordersAccepting payment and applying it to the appropriate customer accountCoordinating customer pick ups with the warehouseFollowing up on deliveries to ensure materials arrived on time with all items accounted forReordering products to keep the store and warehouse shelves well stockedAddressing and resolving service concerns, should they ariseSpecific qualifications include:1-2 years' experience in roofing, siding, and windows is preferred (roofing supply sales or site work with a crew)Excellent communication and interpersonal skillsEffective time management and prioritization skillsBasic computer skillsPositive attitude and team playerDetail and service-orientedBenefits may include:Health, dental, and vision coverage - eligible after 60 days, low out of pocket401(k) with generous company match - eligible after 60 days, immediately vestedEmployer paid employee assistance programEmployer paid short term and long term disabilityEmployer paid life insuranceFlex spendingPaid vacationPaid sick daysPaid holidaysEqual Opportunity Employer / Drug Free Workplace ABC Supply values diversity and we actively encourage women, minorities, and veterans to apply.