Inside Sales Representative

ExperiGreen; Wixom (MI); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Sick Time

PTO

Paid Holidays

Job summary

ExperiGreen is hiring an Inside Sales Representative in Michigan. You will build relationships, identify needs, and close sales for lawn care solutions, driving revenue while providing excellent customer service.

Requirements include a high school diploma/GED and 1+ year in sales or customer service. Knowledge of CRM software and Microsoft Office is preferred, with a strong focus on meeting sales targets and delivering results.

Qualifications

• High school diploma or GED required; degree in business/marketing is a plus.
• 1+ year sales or customer service experience preferred.
• Ability to learn inside sales techniques and CRM tools.

Responsibilities

• Make outbound calls to promote lawn care services to potential and existing customers.
• Respond to inbound inquiries via phone, email, or chat with product and pricing information.
• Upsell and cross-sell by understanding customer needs and recommending solutions.
• Build and maintain strong relationships to ensure a positive customer experience.
• Follow up with leads and clients to nurture long-term partnerships.
• Record interactions and sales activities accurately in the CRM system.

Skills

Consultative selling

Negotiation

Upselling

Cross-selling

Closing

Education

High school diploma or GED; Bachelor's degree in business, marketing, or related field is a plus

Tools

CRM software

Microsoft Excel

Microsoft Word

PowerPoint

Data management tools

Job description

About ExperiGreen Lawn Care

ExperiGreen Lawn Care, a Turf Masters Brands Company, is a national provider of lawn, tree and pest control services. We are committed to providing personalized attention for our associates. Our focus is to develop our people by building proud, dynamic teams while helping associates reach their personal and professional goals. We continuously strive to make our company an exciting and motivating place of employment.

Inside Sales Representative

ExperiGreen is currently seeking an Inside Sales Representative. If you set high standards for Excellence, Integrity and Customer Service this may be the position for you!

Job Description

• Responsible for driving sales growth by building relationships with prospective and current customers.
• Identify needs, provide advice on lawn care solutions and close sales to generate revenue growth.

Education

• High school diploma or GED; Bachelor's degree in business, marketing, or a related field is a plus.

Experience

• Minimum 1 year of sales or customer service experience preferred.

Skills

• Ability to learn and execute inside sales techniques such as consultation, negotiation, upselling, cross-sell, and closing.
• Attention to detail and problem-solving abilities.
• Strong written and verbal communication and interpersonal skills.
• Ability to obtain and utilize agronomic terminology and explain it to customers effectively.
• Ability to learn and utilize CRM software, Microsoft Office Suite (Excel, Word, PowerPoint), and data management tools.
• Goal-oriented with the ability to meet or exceed sales targets.

General Responsibilities

• Conduct outbound calls to potential and existing customers to promote and sell lawn care chemical services, both warm leads and cold calling.
• Respond to inbound inquiries via phone, email, or chat, providing information on products, services, and pricing.
• Upsell and cross-sell customers by understanding their needs and recommending appropriate solutions to enhance lawn health and appearance.
• Establish and maintain strong relationships with customers, ensuring a positive customer experience.
• Follow up with leads and clients to nurture long-term partnerships.
• Stay updated on the company's products, services, and industry trends.
• Provide customers with technical information about lawn care chemicals and their applications.
• Achieve or exceed monthly sales quotas and targets.
• Accurately record customer interactions, sales activities, and order details in the CRM system.
• Provide regular sales reports to the Sales Manager.
• Work closely with the marketing team to align sales efforts with promotional campaigns.
• Partner with the operations team to ensure timely and accurate service delivery.

Knowledge, Skills and Abilities

• Consultative sales skills via telephone, email, and text messaging.
• Self-management.
• Detail oriented.
• Positive and encouraging attitude.

Requirements

• High School Diploma or equivalent.
• Able to pass a drug screen and criminal background check.
• Must have experience in Lawn Care, Landscaping, Golf Course, Turf, or Pest Control to be considered.
• Competitive salary plus generous commission plan.
• Health, Dental, Vision, and Life Insurance.
• Sick Time.
• PTO.
• Paid Holidays.

EEO Statement

We are committed to diversity, equity, and inclusion in the workplace and provide consideration for an employment relationship without regard to race, color, religion, sex, sexual orientation, gender expression, gender identity, genetic predisposition, national origin, ethnicity, disability, veteran status, or any other characteristic protected by federal, state, or local law.