Inside Sales Representative

Airgas; Whittier (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated Inside Sales Representative to join their team in Whittier, CA. This role involves selling a diverse range of welding equipment, tools, and safety supplies while providing exceptional customer service. The ideal candidate will have a strong background in sales and customer service, with the ability to analyze customer needs and recommend appropriate products. In a supportive and dynamic environment, you'll have the opportunity to grow professionally while contributing to a company that values safety, innovation, and diversity. If you're passionate about sales and eager to make a difference, this position is perfect for you.

Benefits

Medical, Dental, and Vision Plans

401k Plan with Company Matching

Tuition Reimbursement

Paid Holidays

Floating Holidays

Vacation and Sick Time

Parental Leave Benefits

Employee Benefits Package

Qualifications

• Minimum two years of customer service and sales experience required.
• Strong understanding of customer relationship practices and multitasking in high volume.

Responsibilities

• Sell welding equipment, tools, and safety supplies to customers.
• Maintain high customer service levels and assist with orders and inquiries.

Skills

Customer Service

Sales Experience

Analytical Skills

Communication Skills

Multitasking

Teamwork

Education

High School Diploma

Two-year Degree

Tools

SAP

Microsoft Excel

Google Sheets

Outlook

Google Docs

Job description

R10064682 Inside Sales Representative (Open)

Location: Whittier, CA - Retail shop

How will you CONTRIBUTE and GROW?

Position Title: Retail / Counter Sales
Location: Whittier, CA/FLOAT (Travel to all LA Basin Branches as needed)
Target Hourly Range: $19 - $24 (DOE)

The Counter Sales Representative is responsible for selling a variety of welding equipment, hard goods, power tools, safety supplies and industrial gases to customers. The Inside Sales Representative is responsible for providing top-notch assistance to customers in selecting the proper gages / tools.

• All duties and responsibilities shall be performed as set forth in established policies and procedures.
• Adhere to and assure compliance with the Code of Conduct/Handbook, policies and procedures and all applicable rules, regulations and standards promulgated by Federal, State and other applicable agencies or regulating bodies.
• Maintain a high level of customer service by assisting customers with will call, counter and telephone sales.
• Analyze and expedite customer orders in a timely manner. Meet customer needs by recommending appropriate products and services.
• Enter sales data, quotes or other relevant information into inventory control system.
• Assist manager in ordering appropriate merchandise to ensure stock remains at an acceptable level.
• Restock store merchandise and maintain current pricing on all store displays and products.
• Seek to expand existing customer base with all products lines.
• Prepare and deliver effective sales presentations and proposals to prospective customers.
• Identify, monitor and document competitive market activities by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.
• Ensure customer inquiries related to accounts receivable billing issues, cylinder balances, order status, time of delivery, etc. are properly handled.
• Perform other duties as assigned.

Are you a MATCH?

• High School Diploma or equivalent; Two (2) year degree preferred.
• Minimum two (2) years experience with customer service and/or sales experience.
• Knowledge in welding, gases, industrial, safety supply sales preferred.
• Knowledge of proper customer relationship and customer service practices.
• Ability to multitask in a high volume setting.
• Strong analytical and communication skills, both verbal and written.
• Team oriented with a continuous improvement outlook.
• Ability to add, subtract, multiply, divide and perform fraction to decimal conversions.
• Team player attitude with ability to work with a wide variety of people with different personalities and backgrounds.
• Be punctual and comply with work schedule.
• Strong understanding of word or Google Docs, excel or Google Sheets, Outlook or Gmail and inventory control systems; SAP knowledge preferred.
• Must be able to work overtime and on-call when necessary.

About Airgas
Airgas, an Air Liquide company, is a leading U.S. supplier of industrial, medical and specialty gases, as well as hardgoods and related products; one of the largest U.S. suppliers of safety products.

Through the passion and diversity of its 18,000 associates, Airgas fosters a culture of safety, customer success, sustainability and innovation. Airgas associates are empowered to share ideas, take initiative and make decisions.

Airgas is a subsidiary of Air Liquide, a world leader in gases, technologies and services for Industry and Health. Air Liquide is present in 78 countries with approximately 64,500 associates globally.

Join us for a stimulating experience: you'll find a world of learning and development opportunities where inventiveness is at the heart of what we do, in an open, collaborative and respectful environment.

Airgas offers a full benefits package includes:
Employee Benefits

Airgas will consider for employment qualified Applicants with Criminal Histories in a manner consistent with the requirements of the FCIHO.

We care about and support our Airgas Families. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, vacation, sick time, floating holidays, and paid holidays for full-time employees.

We provide a progressive parental leave package for our eligible Airgas parents, offering generous paid time off for the birth or placement of children, including 14 weeks of paid child birth benefit for birth mothers on leave, as well as paid parental leave benefits for other associates.

Additionally, we offer our employees a 401k plan with company matching funds, tuition reimbursement, discounted college tuition for employees’ dependents, and an Airgas Scholarship Program for dependent children.

Your differences enhance our performance

At Airgas, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.

Equal Employment Opportunity Information
We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

Please click here to view the EEO Know Your Rights poster and here to view the Pay Transparency Nondiscrimination poster. Airgas, an Air Liquide Company invites any applicant and/or employee to review the Company’s written Affirmative Action Plan or Policy Statement. This plan or policy statement is available for inspection upon request.

Airgas, an Air Liquide Company and its group of companies does not discriminate against qualified applicants with disabilities and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to benefits and privileges of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us by email at [e-mail].