Inside Sales Representative

Buyers Edge Platform; Waltham (MA); Hybrid; USD 55,000 - 80,000; Full time

Job summary

Buyers Edge Platform is a dynamic company in Waltham, MA, offering an Inside Sales Representative role in a hybrid setup. You will lead initial prospect outreach, perform needs assessments with key decision makers, and fill the sales pipeline with qualified opportunities for BEP’s teams.

Expect at least 50 outbound calls daily and extensive training to sharpen skills. You will work with the sales organization to develop industry knowledge, nurture relationships, and consistently meet monthly

Qualifications

• Prospecting and outbound sales experience preferred.
• Excellent communication and interpersonal skills.
• Familiarity with CRM software such as Salesforce.
• Post-secondary education in business or equivalent.
• Ability to meet monthly sales quotas.

Responsibilities

• Lead generation and full cycle sales to nurture opportunities.
• Identify and qualify leads via multiple channels.
• Manage Salesforce CRM with accurate lead records.
• Set meetings and demos for sales teams.
• Maintain a strong pipeline and meet quotas.

Skills

Outbound calling

CRM experience

Communication skills

Quota attainment

Industry knowledge

Education

Business-related degree

Tools

Salesforce

Gong

Job description

Buyers Edge Platform is a leading digital procurement network and solutions provider for the foodservice industry, delivering savings, insights, and technology that help operators, distributors, and manufacturers succeed. Through its portfolio of solutions—including Digital Procurement Network, Fresh Services, Software Solutions, and Supply Chain Management—Buyers Edge is reshaping how the foodservice industry connects and thrives. At the heart of our work is a culture built on a passion for collaboration, technology, and helping foodservice business succeed.

This role is hybrid based out of our Waltham, MA office. We are unable to offer sponsorship for work authorization for this role.

As an Inside Sales Representative, you’ll enter an exciting pathway to a sales career in our growing platform. This is a crucial role in our sales process with independent operator restaurants, and you’ll lead initial prospect outreach and conduct comprehensive needs assessments with key decision makers to fill the pipelines with qualified opportunities for BEP’s sales teams. You’ll make a minimum of 50 outbound calls a day with at least 60 minutes of talk time, nurturing potential and existing customers. Extensive and ongoing sales training will be provided.

Your Impact:

• Lead Generation and Full Cycle Sales:
  • Proactively identify and research potential leads through various channels, including but not limited to, inbound inquiries, outbound prospecting, and online research.
  • Conduct market research, analyze and identify, create and cultivate new business opportunities and effectively prioritize leads
  • Identify additional opportunities with existing customers to expand their use of Buyers Edge Platform offerings.
  • Nurture cold leads and progress them through the sales funnel
  • Close Manufacturer Appreciation Program (MAP) business by connecting a foodservice operator’s distributor to our Launchpad portal
  • Develop a strong understanding of the food service industry, distribution and manufacturing
• Qualification:
  • Conduct initial outreach, averaging at least 50 dials & 60 minutes of talk time daily to leads to assess their needs, pain points, and potential fit for our products/services.
  • Perform digital portal walk-throughs for new and existing BEPL members
  • Gather critical information and maintain accurate records of all leads and opportunities in the Salesforce CRM system.
  • Leverage Gong as a self-improvement tool
• Appointment Setting:
  • Schedule meetings, demos, or calls with qualified leads and existing Members for the sales teams.
  • Provide detailed and relevant information to the prospects in preparation for their interaction with the sales team.
  • Maintain a strong pipeline of interested prospects and consistently meet or exceed monthly sales quotas.
• Relationship Building:
  • Build and maintain relationships with potential and existing customers through effective communication, follow-ups, and providing value-added insights.
• Collaborate with the sales teams to ensure a smooth transition of qualified leads, providing necessary background information.
• Strive to be an expert on platform solutions
• Work collaboratively with teams across the organization to maximize value
• Be a resource to your peers and leadership team
• Reporting:
  • Maintain and report on lead generation and qualification metrics and provide regular updates to the sales and marketing teams.

What you Bring:

• Ideally, some sales prospecting, quota bearing, outbound inside sales experience
• Excellent communication and interpersonal skills, with the ability to connect with professionals in the restaurant industry
• Confidence and ability to speaking to customers, understanding their challenges, and effectively presenting solutions
• Familiarity with CRM software (e.g., Salesforce) is an advantage
• Post-secondary education in business related discipline, Diploma, Degree or equivalent sales and business experience
• Basic understanding of web-based platforms and Microsoft Suite
• Strong business acumen and an understanding of value-based selling
• Ability to consistently meet or exceed monthly sales quotas
• Comfortable with a high volume of daily sales calls
• Enthusiastic and effective communicator who practices active listening
• Resilient and ambitious self-starter motivated by a competitive merit-based compensation structure
• Experience with the foodservice industry is an asset
• Ability to overcome common sales resistance and objections using proven techniques
• Coachable and open to feedback from leadership to continually improve sales acumen

Not sure you meet every qualification? Studies show that diverse applicants often hesitate to apply unless they check every box. At Buyers Edge Platform, we value authenticity and inclusion—if you're excited about the role, we encourage you to apply. You might be exactly who we’re looking for!

What's in this for you:

• Great benefits from day one. We offer medical, dental, vision, FSA, company-paid life insurance, and more—plus a 401(k) with company match.
• Grow with us. Enjoy strong training, development, and competitive pay.
• Work-life balance. Our flexible PTO policy lets you take time when you need it—no accrual required.