Inside Sales Representative

Polycor Inc.; Vermont; On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

401(k) with company match

Life/Disability/AD&D Insurance

Employee Assistance Program

Paid Time off (Vacation/Holidays)

Job summary

Polycor Inc. is looking for a highly motivated Inside Sales Representative in Vermont. This role provides a solid foundation in products and customer engagement, supporting U.S. customers with sales quotations and orders. Ideal candidates are organized, customer-focused, and willing to learn, with preferred sales experience in the granite industry. Offering opportunities for growth into Outside Sales, Polycor values a collaborative environment and diversity. Company benefits include 401(k) and paid time off.

Qualifications

• Sales experience in the granite or memorial industry is an asset.
• Ability to learn technical product and estimating information.
• Willingness to travel up to 10%.

Responsibilities

• Support U.S. customers with quotations and pricing.
• Prepare complete and accurate orders.
• Participate in customer visits and trade shows.

Skills

Strong communication skills

Organizational skills

Sales or customer-facing experience

Proficiency in MS Office

Experience with CRM systems

Tools

Salesforce

Job description

Rock of Ages Monument
560 Graniteville Rd
Graniteville, VT 05654, USA

Rock of Ages, a division of Polycor, is looking for a highly motivated, results-oriented Inside Sales Representative to join our team. Reporting to the Director of North American Memorial Sales, this position offers a clear development path into Outside Sales.

The successful candidate will begin in an inside sales role to build a strong foundation in our products, customers, estimating tools, and sales processes, before gradually transitioning into a field-based role with increased direct customer engagement. Initially, this position is office-based to provide hands‑on training and close collaboration with the sales and operations teams.

Duties include, but are not limited to:

• Support U.S. customers with quotations, pricing, and product guidance.
• Learn the full product portfolio, applications, and estimating tools.
• Prepare complete and accurate orders and submit them to the order entry team.
• Resolve discrepancies prior to submission to ensure efficient processing.
• Work closely with Outside Sales, Operations, Customer Service, and Order Entry teams.
• Gradually build customer relationships and identify growth opportunities.
• Participate in customer visits and required trade shows as needed.
• Perform other duties as requested, directed, or assigned.

Ideal Candidate Profile:

We are seeking a motivated, customer‑focused professional who enjoys learning and building relationships. The ideal candidate is organized, proactive, and confident communicating with diverse stakeholders. They show adaptability, curiosity, and a strong desire to grow into an outside sales role. This individual thrives in a collaborative environment while remaining accountable for performance and results.

Requirements & Technical Skills:

• Strong communication and organizational skills.
• Sales or customer‑facing experience preferred.
• Ability to learn technical product and estimating information.
• Sales experience in the granite or memorial industry is an asset.
• Proficiency in MS Office (Word, Excel, Outlook, Teams, PowerPoint).
• Experience with CRM systems is an asset (e.g., Salesforce).
• Willingness to travel up to 10% during the initial phase, with increased travel as responsibilities expand.
• Flexibility to adjust schedule as responsibilities expand.
• 401(k) and Roth 401(k) with company match.
• Life/Disability/AD&D Insurance
• Employee Assistance Program
• Paid Time off (Vacation/Holidays)

To join the Polycor Group

Apply directly to: Indeed

Note: Any experience deemed equivalent will be considered. Please note that the Polycor Group is committed to employment equity and all applications will be treated confidentially. We will only communicate with candidates who have been selected for an interview.

Equal Employment Opportunity

Equal Employment Opportunity has been, and will continue to be, a fundamental principle at Polycor Stone Corporation and its subsidiaries (collectively, “Polycor”). This Equal Employment Opportunity Policy applies to all other policies and procedures relating to recruitment and hiring, compensation, benefits, termination and all other terms and conditions of employment. This Policy applies to all persons at Polycor, including all directors, executives, managers and other employees of Polycor as well as individuals in an employment‑type relationship with Polycor. All persons involved in Polycor’s operations are prohibited from engaging in discriminatory conduct. Appropriate disciplinary action may be taken against any employee violating this policy.

Employment Discrimination Policy

Employment is based upon personal capabilities and qualifications without discrimination because of race, creed, color, religion, sex, pregnancy, age, national origin, marital status, physical or mental disability, military status, genetic information, citizenship status, or any other basis protected by federal, state, or local laws. All such discrimination is unlawful and violates our policy. Furthermore, regardless of whether sexual orientation or gender identity (transgender status) are legally protected statuses or not, Polycor does not tolerate discrimination on the basis of a person’s sexual orientation or gender identity (transgender status).

Accommodation and Reasonable Adjustments

Polycor will take appropriate steps to provide reasonable accommodation, upon request, to qualified individuals with disabilities so long as doing so does not cause an undue hardship. The company will also provide reasonable accommodation, upon request, to an employee’s religious beliefs so long as doing so does not constitute an undue hardship. If you need accommodation, please provide a written description of your situation and your needs to Human Resources at [e-mail] and someone will contact you to discuss your request.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.