Inside Sales Representative

TEKsystems; United States; On-site; USD 39,950 - 41,328; Part time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Employee Assistance Program

Time Off/Leave

Job summary

TEKsystems is seeking an Inside Sales Specialist to support customer operations and sales execution in a manufacturing environment. This position emphasizes customer service and sales support, including accurately managing orders and tracking shipments.

The ideal candidate should possess 1–3 years of relevant experience, excellent communication skills, and proficiency in Microsoft Office. Competitive pay ranges from $29.00 to $30.00 per hour with various benefits.

Qualifications

• 1–3 years of experience in inside sales, customer service, or sales support.
• Manufacturing or industrial experience preferred.
• Ability to manage multiple priorities effectively.

Responsibilities

• Prepare and maintain daily sales, shipment, and backlog reports.
• Track daily shipments and communicate updates to customers.
• Manage customer orders accurately and in a timely manner.

Skills

Customer service skills

Organizational skills

Communication skills

Proficiency in Microsoft Office

Education

High school diploma or GED

Associate degree preferred

Tools

SAP

Job description

Job Title: Inside Sales Specialist Employment Type: Contract-to-Hire (3-Month Contract) Location: Onsite Schedule: Full-Time

Position Overview

The Inside Sales Specialist supports daily customer operations and sales execution in a manufacturing environment. This role is heavily focused on customer service and sales support, including order management, shipment tracking, reporting, and internal coordination with Production, Logistics, Quality, and Accounting teams.

This is not a digital or online marketing role. The ideal candidate is detail‑oriented, organized, and comfortable working with customers, data, and internal teams in a fast‑paced industrial setting.

Key Responsibilities

Customer Service & Sales Support

• Prepare and maintain daily sales, shipment, and backlog reports
• Track daily shipments, deliveries, and order status; proactively communicate updates to customers
• Receive, review, and process customer orders accurately and in a timely manner
• Manage customer RMAs, returns, and issue resolution in coordination with Quality, Production, and Logistics
• Communicate professionally with customers regarding order status, delivery timing, documentation, and issues
• Coordinate shipping schedules and special customer requirements
• Maintain accurate customer and order records in SAP and internal systems
• Support Accounts Receivable (AR) with customer follow‑ups and collections
• Organize completed materials according to customer specifications

Sales & Customer Relationship Support

• Support Sales Managers with customer communication and follow‑ups
• Reach out to existing customers regarding repeat orders or additional needs
• Assist with customer visits when required
• Attend industry trade shows, exhibits, and sector events as needed
• Support preparation of customer-facing materials (non‑digital, non‑campaign-based)

Qualifications & Requirements

• High school diploma or GED required; associate degree preferred
• 1–3 years of experience in inside sales, customer service, order management, or sales support
• Manufacturing or industrial environment experience preferred
• Strong organizational skills with the ability to manage multiple priorities
• Excellent written and verbal communication skills
• Comfortable working with reports, spreadsheets, and operational data
• Proficiency in Microsoft Office (Excel, Outlook, Word)
• SAP experience is a plus
• Ability to work in a plant/office environment and follow safety requirements
• Willingness to attend occasional trade shows or customer visits

Work Environment

• Work is conducted in a manufacturing plant environment that may be loud and involve moving mechanical parts
• Must adhere to safety protocols and use personal protective equipment (PPE) as required
• Occasional exposure to vibration, noise, and industrial conditions
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions

Pay and Benefits

The pay range for this position is $29.00 - $30.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role include:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long‑term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Application Deadline

This position is anticipated to close on Jun 9, 2026.

Equal Opportunity Employer

We are an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance

For all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI)

We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.