Inside Sales Representative

Aston Carter; Elkhorn (WI); On-site; USD 34,000 - 44,000; Full time

Benefits offered by this job

Medical benefits

401(k) plan

Life insurance

Disability insurance

HSA

Paid time off

Job summary

Aston Carter is seeking a results-driven Inside Sales Representative with manufacturing experience to support customer growth, manage key accounts, and act as the main liaison between customers and internal teams in Elkhorn, Wisconsin.

This permanent, onsite role requires deep knowledge of manufacturing processes, production schedules, and supply chain dynamics, plus the ability to communicate capabilities, lead times, and solutions effectively.

Qualifications

• 3+ years in inside sales or related in manufacturing.
• Experience with ERP systems (Oracle, SAP, Epicor, Dynamics).
• Excellent communication and relationship-building skills.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Grow existing customer relationships and provide proactive account support.
• Identify upsell, cross-sell, and new business opportunities within accounts.
• Generate quotes, pricing requests, and proposals.
• Maintain a robust sales pipeline and meet revenue goals.
• Coordinate with internal teams to update orders and resolve issues.
• Assist customers with product selection and technical inquiries.

Skills

Communication

Customer relationship

Problem solving

Multi-tasking

Tools

ERP systems (Oracle/SAP/Epicor/Dynamics)

Excel

Outlook

Job description

Position Summary

We are seeking a results-driven Inside Sales Representative with manufacturing experience to support customer growth, manage key accounts, and serve as the primary point of contact between customers and internal operations teams. The ideal candidate understands manufacturing processes, production schedules, and supply chain dynamics, and can effectively communicate product capabilities, lead times, and solutions to customers. This role works closely with Engineering, Production, Purchasing, and Customer Service to ensure customer satisfaction while identifying opportunities to grow revenue within existing and prospective accounts.

Location

Elkhorn, WI

Key Responsibilities

• Manage and grow relationships with existing customers through proactive communication and account support.
• Identify opportunities for upselling, cross-selling, and new business development within assigned accounts.
• Generate and follow up on quotations, pricing requests, and sales proposals.
• Maintain a robust sales pipeline and consistently achieve revenue and margin goals.
• Respond promptly to customer inquiries regarding products, pricing, availability, and lead times.
• Develop a thorough understanding of customer applications and manufacturing requirements.
• Process customer orders and ensure accuracy of pricing, delivery schedules, and specifications.
• Coordinate with Production, Planning, Purchasing, and Shipping teams to provide order status updates and resolve customer concerns.
• Monitor open orders and proactively communicate potential delays or supply chain issues.
• Maintain customer records and sales activities within CRM and ERP systems.
• Interpret customer requirements and communicate specifications to internal teams.
• Understand manufacturing processes, production capabilities, and material requirements.
• Collaborate with Engineering and Operations to identify solutions that meet customer needs.
• Assist customers with product selection, application questions, and technical inquiries.
• Support new product introductions and customer projects from quote through delivery.
• Prospect and qualify new business opportunities through phone, email, and online outreach.
• Develop relationships with decision-makers in manufacturing, industrial, OEM, and distribution environments.
• Conduct customer follow-ups to increase quote-to-order conversion rates.
• Analyze customer purchasing trends and identify opportunities for account growth.

Required Qualifications

• 3+ years of inside sales, customer service, account management, or sales support experience in a manufacturing environment.
• Strong understanding of manufacturing operations, production schedules, and supply chain processes.
• Experience working with ERP systems such as Oracle, SAP, Epicor, Dynamics, or similar platforms.
• Excellent communication, customer relationship, and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced manufacturing environment.
• Proficiency in Microsoft Office Suite, particularly Excel and Outlook.

Job Type & Location

This is a Permanent position based out of Elkhorn, WI.

Pay And Benefits

The pay range for this position is $25.00 - $32.00/hr.

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type: This is a fully onsite position in Elkhorn, WI.

Application Deadline: This position is anticipated to close on Aug 21, 2026.

Additional Information

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [e-mail] for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.