Inside Sales Representative

C-CONNEX; United States; Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical / Dental / Vision

Paid Time Off

Company Holidays

Job summary

C-Connex is seeking an Inside Sales Representative in a hybrid Austin or Ashburn location. You will handle inquiries, prepare quotes, coordinate logistics, and nurture customer relationships, working closely with operations and technical teams.

The role requires organizational skills, a willingness to learn, and the ability to manage multiple tasks in a fast-paced environment, contributing to smooth order fulfillment and growth.

Qualifications

• 2+ years of inside sales, customer service, or account management in fiber optic, cabling, or data center industries.
• Strong knowledge of passive optical components and general network cabling practices.
• Excellent communication and organizational skills.

Responsibilities

• Respond to inbound quotes and provide timely, accurate pricing.
• Coordinate with logistics and production to track orders and ensure on-time delivery.
• Support outside sales with product info, pricing, and technical documentation.
• Maintain CRM records, update forecasts, and track sales metrics.
• Assist with proposals, RFQs, and marketing initiatives.
• Review POs against quotes and customer requirements.

Skills

Inside sales

CRM proficiency

Microsoft Office

Tools

Odoo

CRM software

Job description

Location: [Austin TX or Ashburn VA / Hybrid]

Reports To: VP, Data Center & Colocation

Employment Type: Full-Time

About C-Connex:

C-Connex designs and manufactures high-performance fiber connectivity and infrastructure systems for data centers, carriers, and enterprise networks. Our solutions focus on simplicity, reliability, and scalability, helping customers build next-generation optical networks with confidence.

Position Overview:

We’re looking for a motivated Inside Sales Representative with a strong technical understanding of fiber optic connectivity, structured cabling, or data center infrastructure. The ideal candidate will support our sales team by managing customer inquiries, preparing quotes, coordinating logistics, and maintaining excellent customer relationships.

You’ll work closely with both our operations and technical teams to ensure a smooth sales process from inquiry through fulfillment.

The ideal candidate is highly organized, responsive, technically curious, detail-oriented, and action-oriented.

You don’t need to know everything about fiber optics when you start. You do need to be willing to learn, ask questions, take ownership, and continuously develop your product knowledge.

Key Responsibilities

• Respond to inbound customer requests and provide timely, accurate quotes.
• Monitor customer emails and actively identify incoming quote requests, product inquiries, order questions, and other opportunities.
• Respond to customers quickly, professionally, and accurately.
• Support outside sales with product information, pricing, and technical documentation.
• Develop and maintain relationships with existing customers while identifying opportunities for new business.
• Coordinate with logistics and production teams to track orders and ensure on-time delivery.
• Maintain CRM records, update forecasts, and track sales metrics.
• Assist with proposal preparation, RFQ responses, and marketing initiatives.
• Review customer purchase orders against the original quotation and customer requirements.
• Enter and process purchase orders accurately within C-Connex systems.
• Identify discrepancies between quotes, purchase orders, BOMs, and customer requirements.

Qualifications

• 2+ years of experience in inside sales, customer service, or account management within the fiber optic, cabling, or data center industry.
• Strong knowledge of passive optical components (connectors, cassettes, patch panels, jumpers, etc.) and general network cabling practices.
• Excellent communication and organizational skills.
• Proficiency in Microsoft Office and CRM platforms (e.g., Odoo).
• Ability to work in a fast-paced, detail-oriented environment with a team-first mindset.

C-Connex offers a competitive compensation package designed to reward both individual performance and company growth.

Compensation:

• Performance-based incentive / bonus opportunity
• Potential for increased compensation as responsibilities and performance grow
• [Medical / Dental / Vision]
• [Paid Time Off]
• [Company Holidays]

Compensation will be based on experience, technical knowledge, industry background, and overall fit for the position.