Inside Sales Representative

King Ocean Inc.; Town of Florida (NY); Hybrid; USD 60,000 - 90,000; Full time

Job summary

King Ocean Inc. is seeking an Account Executive in the Sweetwater, FL area to manage export quotations and drive account growth.

You will handle FCL/LCL quotes, follow up on rates, keep contracts current in Salesforce, and coordinate with the Account Executive on appointments and tele-sales for new and existing accounts. The role requires 3+ years of related shipping/logistics sales experience, strong attention to detail, and proficiency with Excel and shipping systems.

Qualifications

• 3+ years of related experience in direct sales within shipping, trucking or logistics management.
• Bachelor's or Associate degree preferred.

Responsibilities

• Provide quotations for FCL & LCL export cargo as requested by the account.
• Follow through on rates within 24 hours or as directed by Quotes team.
• Ensure contracts are up to date weekly; create tasks in Salesforce CRM.
• Prepare OTFs export cargo not under contract or tariff.
• Email weekly Southbound sailing schedule to accounts.
• Schedule appointments for Account Executive and maintain communications with destination sales reps.
• Tele-sales for assigned and new accounts; follow up on leads and routings.
• Participate in weekly sales calls; use Salesforce to maintain records.
• Email trade notifications to accounts and agents timely.
• Review Loading Guide daily to keep OTFs and contracts updated.
• Provide weekly volume reports and loss trend analysis.
• Complete a weekly Sales Report in Salesforce (due Friday before COB).
• Manage and maintain assigned USA accounts; perform additional duties as needed.

Skills

Leadership

Customer service

Time management

Analytical thinking

Creativity

Multitasking

Self-motivation

Education

Bachelor's / Associates Degree

Tools

Excel

Word

Shipping systems

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Sweetwater, FL, US

Job Description

Reports To: Mercedes Engler

Schedule: FULL TIME

About us: King Ocean is a niche shipping line providing logistics services from anywhere in the world into the Bahamas and Turks and Caicos Islands.

Required Qualifications

Education: Bachelor's / Associates Degree – preferable.

Experience: 3 + years of related experience. Direct Sales Experience in Shipping, Trucking, Logistics Mgmt.

Skills/Software: Proficient with Excel, Word, experience with Shipping systems.

Solid experience in lead qualification, pre-call planning, call control, account development, and time management.

• Display ability to lead and motivate a team.
• Excellent customer service skills are essential.
• Exhibited leadership skills and strong motivation for career advancement.
• Self -motivated, Proactive, with a strong work ethic & leadership.
• Multitask in a dynamic and fast-paced environment.
• Capable of thinking analytically and creatively.
• Excellent attention to detail.

Customer Interaction:

• Provide accounts with quotations for FCL & LCL export cargo as requested by the account.
• Follow through on rates provided to clients and/or by the Quotes team within 24 hours.
• Ensure contracts are up to date on a weekly basis; Reminder can be set in Salesforce CRM under tasks.
• Prepare One Time Fillings (OTFs) export cargo not under contract and or tariff.
• Email account base weekly Southbound sailing schedule.
• Schedule appointments for the Account Executive if needed.
• Maintain communication via phone and or email with destination sales representative and agents.
• Tele-sales – assigned accounts and new accounts. Follow up on sales leads / routings.

Support:

• Participate in weekly and or biweekly sales calls with each sales executive and agent.
• Usage of Salesforce CRM to maintain account records.
• Email Trade Notifications to accounts and agents in a timely manner.
• Review Loading Guide daily to ensure OTFs and contracts are updated.
• Answer emails in a timely and professional manner (preferably within 4 hours, no later than 24 hours).
• Provide weekly volume reports for the destination’s agents with the direct Account Executive highlighting lost business trend analysis.
• Complete a weekly Sales Report in Salesforce with completed tasks/objectives (due Friday before COB).
• Manage and maintain assigned USA accounts.
• Perform additional duties as assigned as needed in Sales. Assigned goals will be weighted/evaluated twice per year.
• Tele market Min 25 Calls per Week.
• Complete support with the Sales Account Executive

Analysis and Reporting:

• Run JOC stats on assigned destinations monthly and share with destination teams and to be reviewed with the Sales Account Executive.
• Assist USA Rep/Destination Rep with stats/trend analysis for assigned territories to ensure maximum support on vessels.
• Loading Guide are to be sent to each destination Monday Morning to the current sailing.