Inside Sales Coordinator

Yang Ming Marine Transport Corp.; Newark (NJ); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical / dental / vision plan

401K with a generous company match

Company paid short term disability

Company paid long term disability

Job summary

Yang Ming Marine Transport Corp. is seeking an Inside Sales Coordinator to support the commercial sales team, develop customer relationships, and generate new business opportunities in international ocean transportation.

You will liaise with customers, outside sales, operations, pricing, and trade management to ensure seamless service and revenue growth. Ideal candidates bring strong communication, analytical, and organizational skills with knowledge of international shipping, container

Qualifications

• Advanced proficiency in Microsoft Excel (e.g., Pivot Tables, data analysis).
• Proficiency in Microsoft Office Suite (Word, Outlook, PowerPoint, Teams).
• Computer literate with ability to learn multiple software systems quickly.
• Strong data entry skills with high accuracy and attention to detail.
• Ability to work in a fast-paced, technology-driven environment with multiple databases.
• Effective written and verbal communication skills.

Responsibilities

• Support Outside Sales Representatives in developing and maintaining customer accounts.
• Conduct Telephone and follow-up activities with prospective and existing customers.
• Qualify customer shipping requirements and recommend appropriate ocean transportation solutions.
• Maintain regular communication with customers to strengthen relationships and increase shipment volumes.
• Coordinate customer onboarding and account implementation.

Skills

Data entry

Communication

Analytical thinking

Organization

Tools

Microsoft Excel

Microsoft Office

MS Teams

Job description

Inside Sales Coordinator is responsible for supporting the commercial sales team by assisting and developing customer relationships, generating new business opportunities, maintaining existing accounts, and coordinating freight solutions for international ocean transportation.

This role serves as a key liaison between customers, outside sales representatives, operations, pricing, customer service, and trade management to ensure seamless service delivery and revenue growth. The ideal candidate possesses strong communication analytical and organization skills with knowledge of international shipping, container logistics, and supply chain operatins.

Key Responsibilites:

• Support Outside Sales Representatives in developing and maintaining customer accounts.
• Conduct Telephone and follow-up activities with prospective and existing customers.
• Qualify customer shipping requirements and recommend appropriate ocean transportation solutions.
• Maintain regular communication with customers to strengthen relationships and increase shipment volumes.
• Coordinate customer onboarding and account implementation.

Sales Support and Business Development:

• Prepare competitive freight quotations for import and export shipments.
• Coordinate with Pricing and Trade Management teams to obtain contract and spot rates.
• Negotiate rates within established company guidelines.
• Monitor quote activity and follow up to maximize quote conversion.
• Maintain pricing records and customer rate agreements.

Customer Relationship Management

• Serve as the primary point of contact for assigned customer accounts.
• Resolve customer inquiries regarding rates, service contracts, transit times, sailing schedules, equipment availability, documentation, and service disruptions.
• Build long-term customer relationships through proactive communication and exceptional service.

Qualifications and Requirements:

• Advanced proficiency in Microsoft Excel (e.g., Pivot Tables, data analysis).
• Proficiency in Microsoft Office Suite (Word, Outlook, PowerPoint, and Teams)
• Computer literate with ability to quickly learn and navigate multiple software similtaneously.
• Strong data entry skills with a high degree of accuracy and attention to detail.
• Ability to work in a fast-paced, technology-driven environment while managing multiple systems and databases.
• Effective written and verbal communication skills.

We offer a comprehensive pay and benefits package.

• Medical / dental / vision plan
• 401K with a generous company match
• Company paid short term disability Insurance
• Company paid long term disability Insurance