Inside Sales Representative

Interior Supply, Inc.; Toledo (OH); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

PTO from day 1

Job summary

Interior Supply, Inc. in Toledo, OH is seeking an Inside Sales Representative to be the face of the branch, translating customer needs into orders and servicing them efficiently.

The role requires an associate or bachelor’s degree, building materials knowledge, and strong Excel skills. Experience with Agility and customer service is highly valued as you support a collaborative sales team.

Qualifications

• Associate’s or Bachelor’s degree required.
• Product knowledge of building materials desired.
• Experience with internet-based computer systems and Excel preferred.

Responsibilities

• Be the counter sales face for contractors and construction workers, translating needs into orders.
• Generate pick tickets and prepare orders for pick up or delivery, coordinating with scheduler/dispatcher and outside sales.
• Answer phones and take orders; confirm unbilled orders and coordinate delivery times.
• Provide stock availability information and shipment dates from vendors.
• Increase sales through cross-selling, up-selling, and promoting promotions.
• Follow up with customers to ensure ongoing satisfaction and resolve complaints.
• Be a reliable team helper across departments.

Skills

Customer service

Product knowledge

Internet-based OS

Education

Associate's or Bachelor's degree

Tools

Agility

Excel

Job description

Interior Supply is seeking a dynamic and energetic Inside Sales Representative to join our team!

We are a Building Material Distributor with 21 branches (and counting) located throughout Ohio, Indiana, Pennsylvania, Kentucky, Michigan and West Virginia. Our Products include; drywall, insulation, metal studs and framing, and acoustical ceiling tile among other interior construction products.

What makes Interior Supply Inc. a great company to work for? We offer FULL BENEFITS after 90 days to employees and families. Benefits include; Medical, Dental, Vision, Life Insurance, Disability Insurance, Critical Illness, and Accident Coverage. You will begin accruing PTO from day 1. We highly value our family atmosphere and encourage all employees to grow and develop themselves both personally and professionally. Our teams are strong and we could not do this without our corporate team, salesmen, drivers or warehouse crews!

A Typical Day for an Interior Supply Inc. Inside Sales Rep:

The Inside Sales Rep is responsible for being the face of the Interior Supply. You are the first person that walk-in customers see, your main job is to help translate customer needs into orders and service them in a timely manner to get them in and out the door quickly.

• Be responsible for counter sales; assisting in product sales for contractors and construction workers determining customer requirements in order to recommend specific products and solutions
• Generate pick tickets and prepare orders (in Agility) for either pick up or delivery, coordinating with scheduler/dispatcher, billing orders, and assisting the Outside Sales team with job quotes
• Answering phones and taking orders via phone as they are placed
• Confirm any unbilled orders that have not been delivered or picked up and coordinate pick up or delivery time
• Provide accurate information regarding availability of in-stock items and obtain accurate information from vendors relating to shipment dates and expected date of delivery
• Increase sales and average order size by means of cross-selling, up-selling, add-on sales and offering promotional sale items
• Contact customer following sales to ensure ongoing customer satisfaction and help resolve any complaints
• Be the all-round reliable guy/gal to help out!

What We Are Looking For:

• Associate’s or Bachelor’s degree - required
• Desire to build a Career with us - development opportunities to move into Outside Sales
• Product Knowledge of building materials
• High level of experience in internet-based computer operating systems, prior experience with Agility, a plus
• Experience working with Excel
• Customer service experience (2+ years minimum)