Inside Sales Representative

Kyocera Mita America; Thomasville (GA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

401(k) match

Flexible spending

Disability insurance

Life insurance

Paid time off and holidays

Job summary

Kyocera Document Solutions Rumbles in the United States seeks an Inside Sales Representative to grow our client base with a consultative approach and strengthen existing partnerships. You will handle order processing, territory outreach, and coordination with the sales team to drive revenue.

The role emphasizes excellent communication, reliability, and a proactive work style. Travel around 5% is expected as part of customer engagement.

Qualifications

• Excellent written and verbal communication skills.
• Confidentiality and accuracy in paperwork.
• Customer service oriented with professional demeanor.
• Strong interpersonal and leadership skills.
• Positive attitude toward coworkers and customers.
• Willingness to travel ~5% and take initiative.
• Travel-ready and proactive in tasks.
• Maintain a neat, professional appearance.

Responsibilities

• Sell full line of office products to existing and new customers with excellent service.
• Maintain equipment and inventory in your possession.
• Process sales orders promptly and accurately.
• Collaborate with leadership to create weekly action plans.
• Market territory by phone and in person as needed.
• Ensure customer purchases arrive in satisfactory condition.
• Follow up with customers for satisfaction and referrals.
• Assist collections on customer payments when needed.
• Schedule appointments for sales teams in targeted accounts.
• Make new business calls to secure appointments with decision makers.
• Send emails, mail, and LinkedIn outreach.
• Research targeted accounts and maintain buyer records.
• Support President in QBR process and update notes in Sherpa.
• Coordinate with managers on personnel and customer needs.

Skills

Excellent communication

Attention to detail

Confidentiality

Customer oriented

Interpersonal skills

Professional appearance

Travel willingness

Initiative & urgency

Team collaboration

Education

High School Diploma or GED

Tools

CRM

Outlook

MS Word

Excel

Internet searching

Job description

Overview

When you join KYOCERA Document Solutions Rumbles, you are joining an organization that is deeply rooted in the Philosophy of “doing what is right as a human being”. Through this Philosophy, our employees are passionate about providing best in class customer service through efficiency, accountability and a sense of urgency all while putting knowledge to work to drive change.

In addition, we’re a Great Place to Work… and we really mean it! Kyocera Document Solutions America, Inc. was officially certified as a Great Place to Work since 2022. An organization earns this distinction when its employees have expressed their trust in the people they work for, have pride in what they do, and enjoy the people they work with.

As an Inside Sales Representative you will seek out new customers and partner with existing ones, offering targeted products designed to improve their businesses, using a consultative sales approach.

The chance to do something meaningful, to challenge yourself, to be a part of change in an industry, to influence change doesn’t come around every day.

Responsibilities

• Sell the full line of office supplies to established customers and potential customers while providing excellent customer service in a moral and ethical manner.
• Properly maintain equipment and inventory in your possession.
• Turn in sales orders promptly, completed, and properly signed.
• Work with the President to create a weekly action plan
• Market within territory by phone and in person as called for.
• Ensure that all customer purchases are received in satisfactory condition.
• Periodically contact each customer to ensure satisfaction and to receive referrals.
• Work with collections department, if needed, to assist with customer payments.
• Set appointments for the sales team into Targeted Accounts
• Make new business calls in an adequate number for potential buyers to secure appointments with the proper decision‑making individuals.
• Send emails, mail, and LinkedIn communications
• Spend time researching targeted accounts
• Maintain records on potential buyers, their current needs, and call back dates after each business call.
• Assisting the President in the QBR process for current customers
• Update notes and follow up in Sherpa
• Work with all departmental managers relative to personnel and customer needs analysis.
• Support co‑workers.
• Gain additional training on own time as well as attending company sponsored programs and seminars.

Qualifications

Required:

• Excellent written and verbal communication skills.
• Concentration, speed and accuracy to handle paperwork expeditiously are a must.
• High level of confidentiality.
• Customer service oriented.
• Excellent interpersonal skills and leadership skills.
• Positive businesslike behavior and appearance.
• Ability and willingness to travel – 5%.
• Proactive sense of urgency to take initiative.
• Positive attitude towards co‑workers and customers.

Preferred:

• 1‑2 years of prior Inside Sales experience
• High School Graduate or General Education Degree (GED)
• Strong organizational skills
• Basic computer skills (CRM, Outlook, MS Word and Excel, Internet Searching)

Note

This is a general description of the duties and responsibilities most frequently required of this position. The company may from time‑to‑time request that the incumbent perform other related tasks and assume reasonable responsibilities that have not been specifically included in this description.

Kyocera Document Solutions Rumbles is a group company of Kyocera Document Solutions Inc., a global leading provider of total document solutions based in Osaka, Japan. The company’s portfolio includes reliable and eco‑friendly MFPs and printers, as well as business applications and consultative services that enable customers to optimize and manage their document workflow, reaching new heights of efficiency. With professional expertise and a culture of empathetic partnership, the objective of the company is to help organizations put knowledge to work to drive change. Kyocera is looking for enthusiastic and innovative people to help our customers run their businesses more efficiently and more profitably. We offer a generous benefits package including medical, dental, and vision plans, a 401k match, flexible spending, disability, and life insurance, plus paid time off and holidays.

KYOCERA Document Solutions Rumbles is an Equal Opportunity Employer, a VEVRAA Federal Contractor, and complies with all applicable federal, state, and local laws regarding nondiscrimination. Kyocera provides equal employment opportunities to all employees and applicants for employment without regard to race, color, national origin, religion, creed, disability, age, sex, sexual orientation, gender identity, protected veteran status, marital status, or familial status.