Inside Sales Representative

Jobot; Tacoma (WA); Hybrid; USD 65,000 - 80,000; Full time

Benefits offered by this job

New Office

Work-life balance

Hybrid option

Comprehensive benefits

Bonus incentives

Company culture & growth

401K with match

Job summary

Jobot in Tacoma, WA is seeking an Inside Sales Rep‑Leader in Custom Metalworks to drive sales and support customer success in a hybrid environment. You will coordinate quotes, orders, and communications across production, engineering, and logistics to ensure on‑time delivery.

The role emphasizes strong inside sales experience in metal fabrication or related industries, excellent customer service, and the ability to read basic measurements for quotes.

Qualifications

• Experience in inside sales within construction, building materials, manufacturing, or metal fabrication.
• Ability to read basic measurements and perform simple math for quotes and material calculations.
• Excellent customer service and communication skills (phone, email, written).
• Strong attention to detail and problem solving.
• Team oriented, professional, and dependable attitude.

Responsibilities

• Answering inbound calls and assisting customers with product information, quotes, order status, and technical guidance.
• Providing exceptional customer service with a positive, solutions‑oriented approach.
• Preparing and following up on sales quotes, pricing, and order entry.
• Working closely with production, engineering, and logistics to ensure timely and accurate delivery.
• Supporting contractors, distributors, architects, and project managers with product specifications.
• Maintaining CRM records, tracking customer interactions, and nurturing repeat business.
• Assisting walk‑in customers (if applicable) and supporting team sales initiatives.
• Problem‑solving customer needs with a strong sense of urgency and attention to detail.

Skills

Inside sales

Customer service

CRM

ERP

Communication

Problem solving

Tools

CRM

ERP

Email

Spreadsheets

Job description

Inside Sales Rep-Leader in Custom Metalworks - Tacoma, WA -Hybrid

Salary: $65,000 - $80,000 per hour

Why join us?

• New Office!
• Unmatched work-life balance!
• Hybrid Option
• Comprehensive benefits
• Bonus incentives
• Excellent culture and growth options
• 401K with match

What You’ll Do:

• Answering inbound calls and assisting customers with product information, quotes, order status, and technical guidance
• Providing exceptional customer service with a positive, solutions‑oriented approach
• Preparing and following up on sales quotes, pricing, and order entry
• Working closely with production, engineering, and logistics to ensure timely and accurate delivery
• Supporting contractors, distributors, architects, and project managers with product specifications
• Maintaining CRM records, tracking customer interactions, and nurturing repeat business
• Assisting walk‑in customers (if applicable) and supporting team sales initiatives
• Problem‑solving customer needs with a strong sense of urgency and attention to detail

What We’re Looking For:

• Strong inside sales experience, ideally in:
• Construction
• Building materials
• Manufacturing
• Metal fabrication
• Or similar industrial/technical environments
• Ability to read basic measurements and perform simple math for quotes & material calculations
• Excellent customer service and communication skills—phone, email, and written
• Solid computer skills (CRM, ERP, email, spreadsheets)
• Have a keen eye for detail with strong problem‑solving abilities
• Professional, courteous, and dependable attitude

Bonus Experience:

• Familiarity with architectural metals or commercial products
• Previous work supporting contractors, project managers, or spec-driven sales
• Understanding of order processing, quoting, or technical product support

Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.

Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.

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