Inside Sales Representative

EST Companies LLC; Tacoma (WA); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading sales firm in Tacoma is seeking an Inside Sales Representative to support sales growth by engaging with customers and assisting outside sales. The position requires 1–4 years of sales and customer support experience, with preference for candidates having a background in government sales. Responsibilities include responding to inquiries, preparing quotes, and building relationships. Strong computer skills and CRM experience are essential, along with a degree or equivalent experience.

Qualifications

• Minimum 1–4 years successful sales and customer support experience, preferably in industrial or government sales applications.
• Prior experience with government contracts strongly preferred.
• Strong background in mechanical, plumbing, electrical equipment, and electronic systems a plus.

Responsibilities

• Respond to customer inquiries and recommend solutions.
• Prepare quotes and close sales.
• Build customer and vendor relationships.
• Track activities in CRM and schedule follow-ups.
• Attend trade shows and networking events.

Skills

Sales and customer support experience

Knowledge in mechanical, plumbing, electrical equipment

Strong computer skills

Education

Associate's or Bachelor's degree

Tools

MS Office (Excel & Outlook)

CRM software

Job description

Overview

Inside Sales Representative
You should work for EST: Are you ready to grow your career as an Inside Sales Representative with EST? In this role, you’ll support profitable sales growth by working with existing customers and assisting outside sales with new business development. You’ll anticipate customer needs, deliver exceptional service, and represent EST with professionalism and integrity. Drawing on your understanding of EST’s products, services, and values, you’ll ensure the voice of the customer is always prioritized. If you’re passionate about building relationships, driving sales, and supporting a dynamic team, we’d love to have you on board.

Responsibilities

• Respond to customer inquiries, assess needs, and recommend solutions.


• Source products, prepare quotes, and support closing sales.


• Build and maintain strong customer and vendor relationships.


• Research and price new products; identify and negotiate with vendors.


• Manage CRM records, orders, and delivery instructions.


• Track activities, leads, and opportunities in CRM; schedule follow-ups.


• Support outside sales reps with deal strategies and sales cycle activities.


• Develop new prospects and secure opportunities to promote EST products and services.


• Attend trade shows and networking events (in-person and online).


• Submit required reports and maintain company property responsibly.

Requirements

• Minimum 1–4 years successful sales and customer support experience, preferably in industrial or government sales applications.


• Associate’s or Bachelor’s degree preferred; in lieu of degree, five or more years of related experience/training, or equivalent combination.


• Prior experience with government contracts strongly preferred.


• Strong knowledge/background in mechanical, plumbing, electrical equipment, and electronic systems a plus.


• Strong computer skills including 3+ years’ experience with MS Office (Excel & Outlook); CRM experience highly preferred.

EST Companies intends to provide a drug and alcohol-free work environment for our employees and customers. Pre-employment drug and alcohol testing is required for all new hires. As a Federal Contractor, EST follows Federal guidelines, which include marijuana as a prohibited substance.

We are an Equal Employment Opportunity (EEO) employer and welcome all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or other legally protected status.

Visit www.estcos.com to learn more about EST Companies, LLC