Inside Sales Representative

GN Group; Shakopee (MN); Hybrid; USD 50,000 - 140,000; Full time

Benefits offered by this job

PTO & Holidays

401k with match

Parental Leave

HSA Contributions

Hearing aid benefit

Job summary

GN Group is seeking an Inside Sales Representative for a hybrid role in Shakopee, MN. You will sell ReSound-branded and private label hearing aids to audiologists and healthcare professionals, primarily by phone, while building lasting relationships to grow existing business.

You will collaborate across teams, manage CRM data, and participate in trade shows and meetings. The position offers base pay with commissions and requires a Bachelor's degree or equivalent experience.

Qualifications

• Bachelor's degree or equivalent work experience in a related field.
• Minimum 2 years B2B selling experience; outside sales preferred.
• Medical device/hearing industry experience desirable.
• Excellent phone sales and CRM skills.
• Strong communication and relationship-building abilities.

Responsibilities

• Meet or exceed territory sales goals monthly, quarterly and yearly.
• Build relationships with existing customers via phone and email.
• Expand sales by managing prospect cycle from contact to close.
• Partner with outside sales, marketing, trainer and customer service.
• Detail calls and maintain SFDC with accurate account data.
• Analyze weekly sales reports and act to increase POS and wallet share.
• Prepare annual customer marketing plans with quarterly updates.
• Deliver value statements for Accelerate, Focus Marketing and related programs.
• Attend trade shows, sales meetings and in-person calls about 4x/year.

Skills

Sales goals

Phone sales

Communication

CRM experience

Relationship building

Teamwork

Time management

Active listening

Education

Bachelor's degree

Equivalent work experience

Tools

Salesforce

MS Office

Job description

Position Overview

Inside Sales Representative (Shakopee, MN) Position Overview The Inside Sales Representative is responsible for selling GN ReSound–branded and private label hearing aids to audiologists, dispensers, physicians, hospitals, and other hearing healthcare professionals, primarily via phone. This role focuses on building and maintaining strong customer relationships to support and grow existing business.

Essential Functions

• Reach or exceed territory sales goals on a monthly, quarterly and annual basis via incremental sales increases, effective introduction of new products, promotions, marketing opportunities, seminars and courses.
• Build relationships with existing customers by effectively communicating via phone and email to sell products and services and respond to customer concerns.
• Expand ReSound sales by managing prospect sales cycle from initial contact to close, playing a key role in revenue growth and new customer acquisition in defined territory.
• Partner with outside sales representatives, marketing representative, professional trainer, and customer service within Channels of distribution and segmented accounts.
• Detail phone calls in CRM system (salesforce.com).
• Analyze weekly sales reports and formulate action plans with outside counterparts to increase Points of Sales and Share of Wallet.
• Strategic account management for selected accounts with heavy focus on preparing annual customer marketing plan, with quarterly updates, unit trend analysis, price setting and monitoring and renegotiation to gain and protect unit share.
• Understand and deliver value statements about the following programs: Accelerate, Business Development programs, Focus Marketing, ReSound Pro, Fitting Software, etc.
• Meet all performance and behavior expectations communicated by inside sales management.
• Perform responsibilities as directed, delivering desired results within expected time frames and with a high degree of quality and professionalism.
• Establish and maintain positive and productive work relationships with all staff, customers and business partners.
• Update and maintain SFDC (Main CRM database system) continuously with accurate information for accounts you are responsible for.
• Attend trade shows, conventions, sales meetings, customer incentive trips, training seminars, and in-person sales calls and other functions as needed (approximately 4 times per year).

Required Skills

• History of meeting or surpassing sales goals.
• Well-developed interpersonal skills alongside clear written and verbal communication.
• Clear and effective phone communication combined with solid organizational skills.
• Capable of working effectively, independently, or on a team, and taking initiative when appropriate.
• Ability to develop trust and build relationships easily with customers, prospects, and internal teams.
• Demonstrated focus on providing customers with high-quality support and service.
• Adept at developing rapport and using active listening techniques.
• Demonstrate the behavioral and technical skills necessary to effectively complete position responsibilities.
• Attend ongoing Company sales and technical training and take personal initiative for professional development as needed.
• Safeguard sensitive and confidential Company information.
• Follow the HR policy including all company and department policies and procedures.
• Computer and typing skills including Word, Excel, Outlook.
• Learn the contact management software.

Qualifications

Education: Bachelor's degree; or equivalent work experience and knowledge (Business or Speech & Hearing emphasis preferred).

Experience: Demonstrated phone sales experience in the medical device or hearing industry. Minimum of 2 years’ Business to Business selling experience (non-retail). 1-2 years sales experience with outside sales experience preferred.

Travel

Occasional Travel; 3-4 times a year for sales conferences.

Other Information

Direct reports: None

Indirect reports: None

Working Environment: Open seating arrangement. Hybrid, Combination of Office and Remote Work

Physical Demands: Sitting, Standing, Typing

Position Type and Expected Hours of Work: Monday-Friday standard business hours. Hours may vary.

Pay Transparency Notice

Total annual compensation for this position includes competitive base pay, along with performance-based commissions that reward you for your contributions to the company’s success.

The annual base pay for this position will be $50,000.00 and the total annual compensation, including at-plan commissions, may be up to $140,000.00.

About Us

ReSound welcomes applicants from all backgrounds and applicants will receive equal consideration for employment.

ReSound is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

At ReSound, people with hearing loss are at the heart of what we do. In an ever-smarter world, we think big and challenge the norm so that we can transform lives. ReSound welcomes applicants from all backgrounds and applicants will receive equal consideration for employment.

ReSound is part of the GN group, which operates in more than 90 countries across the world. Founded in 1869, GN group today has more than 7,000 employees.

What We Offer

• Generous Benefits including PTO and Paid Holidays
• 401k with Company match
• Paid Parental Leave & Transition Back to Work Benefits
• Company HSA Contributions
• Yearly family hearing aid benefit

Disability Accommodation

If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail [e-mail]. This email is provided for the purpose of supporting applicants who have a disability that prevents them from being able to apply online. Only emails received for this purpose will be returned. Emails left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.