Inside Sales Representative

Air Engineers, LLC; Sarasota (FL); On-site; USD 70,000 - 133,000; Full time

Job summary

A leading HVAC distribution company in Sarasota, FL is seeking a Counter & Inside Sales Representative. This role involves managing customer accounts, providing product information, and processing orders. Ideal candidates thrive in a fast-paced sales environment and possess strong customer service skills. The position offers a salary range of $70,000 - $133,000, with full-time employment and a commitment to company values including family and dependability.

Qualifications

• Experience in inside sales or customer service is highly desirable.
• Ability to multi-task and manage time effectively.
• Knowledge of HVAC systems is an advantage.

Responsibilities

• Provide excellent customer service by responding to inquiries and solving problems.
• Process customer orders accurately and efficiently.
• Support outside sales representatives with quotes and lead follow-ups.
• Maintain deep understanding of HVAC products.
• Build and maintain strong relationships with customers.
• Engage in outbound communications to drive sales growth.
• Maintain accurate sales records and prepare reports.

Skills

Customer service

Sales support

CRM software proficiency

Organizational skills

HVAC product knowledge

Education

High school diploma or equivalent

Bachelor’s degree in business or related field (preferred)

Tools

Microsoft Office Suite

Job description

Air Engineers is seeking an Counter & Inside Sales Representative in our Sarasota, FL location, responsible for managing customer accounts, providing product information, and processing orders. The role involves building and maintaining strong customer relationships, supporting outside sales efforts, and engaging in outbound call activity to achieve sales targets.

This position is ideal for someone who thrives in a fast-paced sales environment, enjoys problem-solving, and is passionate about delivering exceptional customer experiences. Candidates must live within a commutable distance from our Sarasota, FL location. Remote work is not available for this position.

Responsibilities

• Customer Service: Provide excellent customer service by responding to inquiries, solving customer problems, and offering product recommendations.
• Order Processing: Process customer orders accurately and efficiently and ensure timely delivery of products.
• Sales Support: Support outside sales representatives by preparing quotes, following up on leads, and maintaining customer records.
• Product Knowledge: Maintain a deep understanding of HVAC products, including features, benefits, and applications.
• Relationship Building: Develop and maintain strong relationships with customers, understand their needs, and provide tailored solutions.
• Sales Targets: Engage in outbound phone and email communications to drive profitable sales growth, meet or exceed sales targets, and contribute to the overall sales goals of the company.
• Reporting: Maintain accurate sales records, prepare regular reports on sales activities, and update the CRM system.
• Other duties as assigned.

Qualifications

• High school diploma or equivalent; bachelor’s degree in business or a related field is preferred, not required.
• Previous experience in inside sales, customer service, or HVAC distribution is highly desirable.
• Ability to multi-task and manage time effectively.
• Proficiency using CRM software and Microsoft Office Suite.
• Strong organizational skills and attention to detail.
• Knowledge of HVAC system and products is an advantage.

Working Conditions

Work is normally performed in an office or warehouse environment with limited exposure to physical risk. Regular working hours with occasional overtime are associated with this position.

Join a Legacy of Excellence at Air Engineers

Air Engineers proudly serves as the longest-standing independent Trane Technologies distributor in the United States. Headquartered in Birmingham, Alabama, with four offices across Alabama and six in Florida we bring top-tier HVAC solutions to the communities we serve.

As a legacy Mitsubishi partner and a rapidly growing provider of Parts and Supplies, Air Engineers continues to evolve and innovate in service delivery. Our success is built on a foundation of deep industry expertise and a commitment to excellence.

What truly sets us apart? Our people and our culture. As a 3rd-generation, 100% family-owned company, we believe that when our team thrives, our customers do too. Our culture is rooted in five core values:

• Family
• Dependable
• Fun

These values drive everything we do, from how we support our employees to how we serve our dealer clients with creativity, care, and consistency.

If you're looking to be part of a company with a rich history, a vibrant culture, and a clear vision for the future, we’d love to connect. Let’s build something great together.

Seniority level

• Associate

Employment type

• Full-time

Job function

• Sales and Customer Service

Industries

• Wholesale and HVAC and Refrigeration Equipment Manufacturing

Sarasota, FL $70,000 - $133,000 1 month ago