Inside Sales Representative

Rawson; Salt Lake City (UT); On-site; USD 50,000 - 70,000; Full time

Job summary

Rawson in Salt Lake City, Utah is seeking an Inside Sales professional to offer customer-driven focus and technical expertise in the Instrumentation and Automation unit. This role involves managing orders, providing order status, and building relationships with vendors.

The ideal candidate will have extensive phone communication experience, strong teamwork skills, and knowledge of Instrumentation products. The position promises a dynamic work environment that emphasizes collaboration and efficiency.

Qualifications

• 2–3 years’ experience in Instrumentation, Automation, & MRO products, preferably for a distributor.
• Proficiency in Microsoft Office including Word, Excel, and Outlook.
• Enjoy working in a team environment.

Responsibilities

• Receive and process orders via telephone, email, and fax.
• Provide technical specifications and recommendations.
• Develop professional relationships with vendors.

Skills

Phone communication experience

Teamwork

Strong written and oral communication skills

Tools

Microsoft Office

Job description

Overview

The Inside Sales position is responsible for providing customer-driven focus, technical expertise, and product selection directly for customers and in support of outside sales representatives within the Instrumentation and Automation unit.

Responsibilities

• Receive and process orders via telephone, email, and fax
• Provide order status and pricing information to customers
• Understand basic products and services
• Provide technical specifications and recommendations
• Develop and establish a professional relationship with vendors to meet the customer’s needs
• Identify problems and provide solutions
• Understand basic problem escalation procedures

Requirements

• Extensive phone communication experience in a customer service environment
• Minimum 2–3 years’ experience in Instrumentation, Automation, & MRO products, preferably for a distributor
• Proficiency in Microsoft Office including Word, Excel, and Outlook
• Purchasing, sourcing, or replenishment experience preferred
• Strong written and oral communication skills
• Enjoy working in a team environment