Inside Sales Representative

uslbm; Ringgold (GA); On-site; USD 42,000 - 54,000; Full time

Job summary

Brand Vaughan, a division of US LBM Holdings, LLC, is seeking an Inside Sales Representative to support new and existing customers across Georgia. You will provide product information, prepare quotes, and assist outside sales reps by coordinating orders, deliveries, and installations.

Responsibilities include responding to inquiries about product selection, pricing, and scheduling, as well as maintaining stock levels and building strong customer relationships to drive sales growth.

Qualifications

• Requires high school diploma or GED.
• Experience in building material industry or inside sales is preferred.
• Strong communication and customer service skills.

Responsibilities

• Respond to inquiries about product selection, orders, prices, quotations, complaints, deliveries and installations.
• Initiate calls to generate sales and obtain orders from customers and sales representatives.
• Enter work orders, returns, price lists, and service requests; file paperwork accordingly.
• Coordinate purchase and delivery of special products and obtain pricing/specifications.
• Manage project schedules with outside sales, jobsites, and customers.
• Maintain stock levels on sales floor and in stockroom.
• Research credits, returns, and late payments as needed.
• Resolve back orders and billing issues; handle special orders and pricing.

Skills

Computer literacy

Cash handling

Customer relations

Inventory awareness

Communication (oral & written)

Mobility in facility

Education

High School Diploma or GED

Job description

Founded in 1946 by R.L. Brand and Cy Vaughan, Brand Vaughan serves professional builders and contractors in the Atlanta, Buford, Columbus, Madison, Athens and Lake Oconee areas of Georgia from eight locations in the state.

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A Brief Overview

The Inside Sales Representative assists with new and existing customer sales and provides product support to outside sales representatives. This position provides quotes and product dimension information, both in person and over the phone.

What you will do

• Respond to customer inquiries regarding product selection, placement of orders, prices and quotations, complaints, and scheduling of deliveries and installations.
• Initiate telephone calls to customers to generate sales.
• Obtain orders from customers and sales representatives; enter work order, credit return, return authorization, pick ticket, and service request; file paperwork accordingly.
• Coordinate purchase and delivery of special products. Obtains information on pricing specifications, uses and availability.
• Manage schedules for project by coordinating with outside sales, jobsites, and assigned customers.
• Maintains stock levels on the sales floor and in the stockroom.
• Researches credits, returns, and late payments as needed.
• Check on back orders and resolve any outstanding issues; solve billing problems and compile data for closing.
• Handle special orders and advanced pricing; assist with pricing and special price lists.
• Develop and grow professional relationships with customers.
• Resolve jobsite issues and customer problems.

Required For All Jobs

• Perform other duties as assigned.
• Comply with all policies and standards.
• Adhere to Company's commitment to workplace safety.
• Participate in and complete assigned trainings.

Education Qualifications

• High School Diploma or GED required.

Experience Qualifications

• 1-3 years of experience in building material industry with basic knowledge of product and application required.
• 1-3 years of inside sales experience preferred.

Skills and Abilities

• Ability to operate computer, calculator and cash register.
• Knowledge of building supplies, applications, related equipment, and/or construction industry.
• Good interpersonal and customer relations skills and excellent oral and written communication skills.
• Should be familiar with inventory and inventory control.
• Must be able to walk throughout yards, plants and offices.

Brand Vaughan, a Division of US LBM Holdings, LLC is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, marital status, military status, order of protection status, or any other legally recognized protected basis under federal, state, or local law.