Inside Sales Representative

JAN-PRO in Central Florida; Orlando (FL); On-site; USD 42,000 - 56,000; Full time

Job summary

JAN-PRO in Central Florida is hiring a full-time Inside Sales Representative based in Orlando to handle inbound and outbound calls, qualify leads, and present JAN-PRO’s commercial cleaning solutions to new and existing clients. The role involves generating new business, following up on inquiries, managing accounts in the CRM, and coordinating with operations to ensure client expectations are met.

The ideal candidate will have strong communication skills and CRM experience; on-site work is

Qualifications

• Experience in inside sales and lead generation to build pipelines and convert prospects.
• Customer service skills to respond to inquiries and maintain client relationships.
• Account management to handle renewals and long-term partnerships.
• Strong verbal and written communication, with confident phone presence and email etiquette.
• Experience using CRM or sales management software and basic office tools.
• Ability to work on-site full time in Orlando, FL with strong organization and attention to detail.
• Previous inside sales or B2B sales experience preferred; service-based industries are a plus.
• High school diploma or equivalent required; additional education or sales training beneficial.

Responsibilities

• Handle inbound and outbound calls to generate and qualify leads.
• Present JAN-PRO’s cleaning solutions to prospective and existing clients.
• Follow up on inquiries and manage accounts in the CRM.
• Coordinate with operations to meet client expectations.
• Maintain accurate records and proposals, including pricing.
• Drive client satisfaction, retention, and revenue growth.

Skills

Lead generation

Account management

Customer service

Phone etiquette

Email etiquette

Education

High school diploma or equivalent

Tools

CRM software

Office productivity tools

Job description

Company Description

JAN-PRO is a worldwide leader in commercial cleaning services, providing healthier environments for employees and customers across diverse industries. The company offers customized cleaning programs for offices, healthcare facilities, industrial sites, schools, and other commercial spaces. Cleaning plans are designed and executed by JAN-PRO owner-operators, ensuring consistent quality and efficiency. Supported by proven systems, professional-grade products, and advanced technologies, JAN-PRO delivers reliable, high-standard cleaning results. Applicants join a company focused on service excellence and strong client relationships.

Role Description

This full-time Inside Sales Representative role is an on-site position based in Orlando, FL. The Inside Sales Representative will handle inbound and outbound calls, qualify leads, and present JAN-PRO’s commercial cleaning solutions to prospective and existing clients. Daily responsibilities include generating new business, following up on inquiries, managing accounts, and maintaining accurate records in the CRM system. The role also involves providing clear information on services, pricing, and proposals, and coordinating with operations to ensure client expectations are met. The position requires consistent engagement with customers to drive satisfaction, retention, and revenue growth.

Qualifications

• Candidates should possess skills in Inside Sales and Lead Generation to identify opportunities, build pipelines, and convert prospects into customers.
• Candidates should possess skills in Customer Service and Customer Satisfaction to respond to inquiries, resolve issues, and maintain strong client relationships.
• Candidates should possess skills in Account Management to manage ongoing contracts, follow up on renewals, and support long-term client partnerships.
• Strong verbal and written communication skills, including confident phone presence and professional email etiquette.
• Experience using CRM or sales management software and basic proficiency with standard office productivity tools.
• Ability to work on-site full time in Orlando, FL, with strong organizational skills and attention to detail.
• Previous inside sales or business-to-business sales experience preferred; experience in service-based or facilities-related industries is a plus.
• High school diploma or equivalent required; additional education or sales training is beneficial.