Inside Sales Representative

Builders FirstSource, Inc.; Northern (KY); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health, dental, vision, and disability

401(k) retirement savings plan

PTO including paid sick time

8 paid holidays per year

Job summary

Builders FirstSource in Kingston, WA is seeking an Inside Sales Representative to deliver outstanding customer service and help homeowners, contractors, and builders select the right building materials.

You will assist with product selection, prepare estimates, coordinate orders, and promote our materials and services while building lasting customer relationships.

Qualifications

• High school diploma or GED required.
• At least six (6) months of sales, customer service, or related experience, or an equivalent combination of education and experience.
• Strong communication and customer relationship skills.
• Ability to multitask and stay organized in a dynamic retail environment.
• A positive attitude and willingness to learn product knowledge and sales techniques.
• Team-oriented mindset with a commitment to delivering outstanding customer experiences.

Responsibilities

• Deliver exceptional customer service to retail customers in person, over the phone, and via email.
• Assist customers with product selection, pricing, availability, returns, and exchanges.
• Actively promote and sell building materials, products, and related services.
• Prepare estimates and quotes for smaller projects such as decks, fences, sheds, stairs, and more.
• Process customer orders accurately and coordinate product deliveries.
• Manage priorities and workflow to meet daily and team performance goals.
• Support customer education by helping coordinate and participate in workshops and events.
• Resolve routine customer concerns and partner with senior team members on more complex issues.
• Assist with merchandising, stocking, inventory management, store appearance, and signage.

Skills

Sales

Customer service

Communication

Multitasking

Teamwork

Education

High school diploma or GED

Job description

Ignite your career at Builders FirstSource, America’s largest supplier of building materials, value-added components and building services to the professional market. The #1 name in our industry, we help make the dream of home ownership more achievable every day. At BFS, you’ll be equipped with all the tools, training, and resources you need, and you’ll be empowered to try new things, gain new experiences, and build a career with unlimited horizons.

Now Hiring: Inside Sales Representative

Kingston, WA

Are you a people person who enjoys helping customers find the right solutions? Do you thrive in a fast-paced environment where every day brings something new? Join our team as an Inside Sales Representative and play a key role in delivering exceptional customer service while helping homeowners, contractors, and builders complete their projects successfully.

In this position, you'll be the trusted resource customers rely on for product recommendations, project guidance, and outstanding service. If you enjoy sales, problem-solving, and building relationships, we'd love to hear from you.

What You'll Do

As an Inside Sales Representative, you will:

• Deliver exceptional customer service to retail customers in person, over the phone, and via email.
• Assist customers with product selection, pricing, availability, returns, and exchanges.
• Actively promote and sell building materials, products, and related services.
• Prepare estimates and quotes for smaller projects such as decks, fences, sheds, stairs, and more.
• Process customer orders accurately and coordinate product deliveries.
• Manage priorities and workflow to meet daily and team performance goals.
• Support customer education by helping coordinate and participate in workshops and events.
• Resolve routine customer concerns and partner with senior team members on more complex issues.
• Assist with merchandising, stocking, inventory management, store appearance, and signage.

What We're Looking For

• High school diploma or GED required.
• At least six (6) months of sales, customer service, or related experience, or an equivalent combination of education and experience.
• Strong communication and customer relationship skills.
• Ability to multitask and stay organized in a dynamic retail environment.
• A positive attitude and willingness to learn product knowledge and sales techniques.
• Team-oriented mindset with a commitment to delivering outstanding customer experiences.

Work Environment & Physical Requirements

This role combines office, retail, warehouse, and outdoor environments, providing variety throughout the day.Requirements include:

• Ability to work in both indoor and outdoor conditions, including varying temperatures and weather.
• Frequent lifting and carrying of up to 25 pounds and occasional lifting of up to 80 pounds.
• Ability to stand and walk for most of the workday.
• Frequent bending, stooping, kneeling, and reaching.
• Occasional use of hand tools, pallet jacks, forklifts, and other equipment to assist customers and support operations.

Why Join Us?

When you join our team, you're more than just a salesperson. You're a trusted advisor helping customers bring their projects to life. You'll work with a supportive team, develop valuable product and sales expertise, and make a direct impact on customer success every day.

At BFS, we want you and your career to be greater than what you ever could have expected. Our supportive, people -first culture will build you up and empower you to do more, be more, and become better every day. Join us and see what’s possible when you can rise to new challenges, learn new skills, and add to your career tool belt every day.

In addition to the base wage listed, this position is further eligible to receive commission compensation for earned commissions related to sales of eligible Company products and/or services subject to changes in plan design and documents and in accordance with applicable law. Commissions are based on a percentage of the transactions sold and subject to the terms and conditions of the applicable Commission Agreement.

At Builders FirstSource, we offer competitive, affordable benefits designed to make life better for you and the people you love. Our goal is simple — provide great plans that help you and your family to live happier, healthier and more secure lives. This role is eligible for medical, dental, vision, and disability insurance plans, 401(k) retirement savings plan, PTO (including paid sick time), and 8 paid holidays per year (for salaried and hourly team members). Details about Builders FirstSource’s benefits offerings are available here www.bldrbenefits.com.

Builders FirstSource is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status or status as an individual with a disability.

In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position with Builders FirstSource, please call [phone] or email: [e-mail]. Please do not send resumes to this email address - it is intended only to be used to request an accommodation in submitting an application for a job opening.

If there's legally required pay transparency information missing from our job posting, it's not intentional and we'd like to know. To let us know, please email the job title and location to [e-mail]. Please do not send resumes to this email address - it is intended only be used to provide a notice of non-compliance.

Please note that due to the volume of applications received, we are unable to respond to individual inquiries about the status of your application.