Inside Sales Representative

Builders FirstSource, Inc.; Coos Bay (OR); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive benefits

Job summary

Builders FirstSource, Inc. in Coos Bay, OR is hiring an Inside Sales Representative. You will provide customer service to retail customers, assist with product selection, pricing, availability, refunds and exchanges, and enter orders for delivery.

You will actively engage in selling products, provide estimates and quotes for small packages, and help meet daily productivity goals while coordinating workshops and handling customer inquiries.

Qualifications

• Customer service experience in retail or sales environments.
• Ability to advise customers on product selection and pricing.
• Experience handling orders and coordinating delivery is a plus.

Responsibilities

• Assist walk-in and phone customers with product selection, pricing and availability.
• Provide estimates and quotes for small package items and services.
• Enter orders and schedule deliveries to customers.
• Meet daily, weekly and project-related productivity goals.
• Coordinate customer workshops and resolve simple complaints.

Skills

Customer service

Sales

Product knowledge

Education

High school diploma or GED

Job description

Ignite your career at Builders FirstSource, America’s largest supplier of building materials, value-added components and building services to the professional market. The #1 name in our industry, we help make the dream of home ownership more achievable every day. At BFS, you’ll be equipped with all the tools, training, and resources you need, and you’ll be empowered to try new things, gain new experiences, and build a career with unlimited horizons.

Now Hiring: Inside Sales Representative

Coos Bay, OR

Provides sales and customer service activities primarily related to retail customers utilizing knowledge of sales techniques and industry knowledge.

• Provides customer service primarily to retail customers, via walk-in, telephone or email, including assisting with customer inquiries on product selection, pricing, availability, refunds/exchanges requiring a working knowledge of company products, procedures and practices.
• Actively engages in selling company products/services and related items. Provides material estimates and quotes for small packages (stairs, decks, fences, sheds, etc.).
• Enters orders into system and schedules delivery of products.
• Plans and paces own work efficiency in order to meet daily, weekly, project, or team related productivity goals.
• Participates in coordinating and conducting customer workshops.
• Handles and resolves simple customer complaints and forwards more complex issues to more senior staff for resolution.
• Assists with store housekeeping, signage, stocking, inventory control, and other related activities.
• Understands and observes all safety procedures and practices in order to prevent injury to self or co-workers; attends periodic safety meetings as required; may recommend changes to improve safety procedures.

Minimum Requirements:

High school diploma or General Education Degree (GED) and six (6) months sales-related experience; or equivalent combination of education and experience.

Work Environment / Physical Activity:

• Subject to both typical office environment and outside locations with temperature and weather variations.
• Must be able to lift and carry up to 25 pounds frequently and on occasion up to 80 pounds.
• Standing or walking for 80% of the day. Stooping and kneeling throughout the day.
• Occasionally will use hand tools, saws, forklift, pallet jack to assist customers.
• Reaching-extending the hand(s) and arm(s) in any direction.

At BFS, we want you and your career to be greater than what you ever could have expected. Our supportive, people -first culture will build you up and empower you to do more, be more, and become better every day. Join us and see what’s possible when you can rise to new challenges, learn new skills, and add to your career tool belt every day.

At Builders FirstSource, we offer competitive, affordable benefits designed to make life better for you and the people you love. Our goal is simple — provide great plans that help you and your family to live happier, healthier and more secure lives. To view all our benefit offerings click here www.bldrbenefits.com.

Builders FirstSource is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status or status as an individual with a disability.

In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position with Builders FirstSource, please call [phone] or email: [e-mail]. Please do not send resumes to this email address - it is intended only to be used to request an accommodation in submitting an application for a job opening.

Please note that due to the volume of applications received, we are unable to respond to individual inquiries about the status of your application.