Inside Sales Representative

Sonepar USA Inc; Nashville (TN); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Gym membership reimbursement

Paid time off

Tuition reimbursement

Employee discounts

Service awards

Job summary

Irby Utilities seeks an energetic Inside Sales professional to drive sales revenue and margins while delivering excellent customer service. You will collaborate across departments, prepare quotes, process orders, and resolve shipping and payment issues, aiming to grow the business and customer satisfaction.

The ideal candidate has 2+ years in sales or sales administration, strong English communication, and solid computer skills (MS Office, ERP/CRM).

Qualifications

• Read, write, and communicate proficiently in English to perform the role.
• Knowledge and experience in sales and/or sales administration.
• Strong computer skills including Microsoft Office, ERP systems, CRM systems.
• Ability to multitask, prioritize, and work efficiently in a fast-paced environment.
• A curious nature and a drive to learn, develop, and continuously grow.
• Effective written and verbal communication skills.
• Ability to present information and respond to questions from customers, clients, and internal teams.
• High School diploma and relevant professional experience (2+ years).
• Bachelor's degree is preferred.

Responsibilities

• Maintain and enhance foundational customer relationships while growing sales revenue and margins.
• Collaborate with logistics units and account managers to serve your customer base.
• Stay informed on industry events including regional projects within the market.
• Prepare quotes, process orders, address and manage shipping and payment issues and provide solutions.
• Promote products and value-added services to meet customer needs.
• Acquire, utilize, and continuously develop personal technical knowledge of merchandise to assist customers and other personnel.

Skills

Sales experience

Sales administration

CRM systems

ERP systems

Microsoft Office

Communication skills

Multitasking

Customer service

Education

High School diploma

Bachelor's degree preferred

Tools

CRM software

ERP software

Microsoft Office

Job description

Your next career opportunity

As one of the largest utility distribution organizations in America, we constantly strive to bring our best to our customers, suppliers, and fellow associates. Irby Utilities is uniquely positioned to provide dynamic solutions to essential utility services impacting our local and broader communities.

Are you ready for a sales career?

If you're energetic, customer-focused, and motivated to build a long-term career with a thriving, growth-oriented organization, we'd love to hear from you!

Our Inside Sales team plays a critical role in driving profitability, efficiency, and customer satisfaction. Whether you are fielding calls, researching on a customer's behalf, providing solutions, or scheduling deliveries, our inside sales professionals collaborate across departments to grow the business and ensure maximum customer satisfaction.

What you'll do:

• Maintain and enhance foundational customer relationships while growing sales revenue and margins
• Collaborate withlogisticsunits and account managers to serve your customer base
• Stayinformedon industry events including regional projects within the market
• Preparequotes,process orders,address andmanageshipping and payment issuesandprovidesolutions
• Promote products and valueadded services to meet customer needs
• Acquire,utilize,and continuously develop personal technical knowledge of general and specialty merchandise items toassistcustomers and other company personnel

What you need:

• Candidates must be able to read, write, and communicate proficiently in English to perform the essential functions of the position.
• Knowledge and experience insalesand/orsales administration
• Strong computer skills including Microsoft Office, ERP systems, CRM systems
• Ability to multitask, prioritize, and work efficiently in a fastpaced environment
• A curious nature and a drive to learn, develop, and continuously grow
• Effectivewritten and verbal communication skills
• Ability topresent information and respond to questionsfrom customers, clients, and internal teams
• High School diploma and relevant professional experience(2+ years)
• Bachelor's degree is preferred

Why join our Irby Team?

Our leadership cares about -and invests in-YOU.At Irby, our people are the foundation of our successand have beensince our founding in 1926.

• Development:Associates whobeganinour foundational positionslikeinside saleshave grown intoother areas of the business such as leadership,operations,accountmanagement,and other key areas of the business.
• Earning Potential:Enjoycompetitive,reliablepaywhere top performance is incentivizedthrougha variety ofgoal-orientedprograms.
• Benefits:Eligible full-time associates enjoy competitive benefits, including:
  • Medical, dental, visioncoverage
  • Gymmembership reimbursement, and VitalityWellnessRewards
  • PaidTimeOffand Extended Illness Benefits
  • Tuition reimbursement
  • Employee Assistance Program
  • Service Awards
  • Candidate Referral Rewards
  • Associate Discounts

Inclusion

Inclusion:Werecognize that your perspective, background, and skillsarepart ofwhatmakeyou uniquewhile keeping us competitive- we embrace the power of difference!

Why work for Irby?

Irby Utilities is a crucial link in the distribution chain, connecting manufacturers to their customers in electrical power, natural gas, and broadband services. Our team delivers end-to-end solutions through logistical and operational support, sales and account management, project services, data analysis, and more. We firmly attribute our success to our people in each of these fields, and we are constantly advancing our skills and abilities.

Our Competitive Benefits?

401K Plan, Competitive Medical Plans (medical, dental, and vision), Paid Time Off, Paid Company Holidays, Floating Holiday, On Demand Pay, Flexible Spending Accounts (Health and Dependent Care), Employee Assistance Program, Tuition Reimbursement, Employee Discounts, Long-term and Short-term Disability, and Life Insurance.

About Irby

Irby is a leading fulfillment and solutions provider for utility and utility contracting marketplaces. Pairing nearly 100 years of utility experience with the industry's top technologies and manufacturers, Irby is poised to provide innovative products and customized services to serve its nationwide client base best. Irby offers a complete portfolio to each of its core business segments: distribution, transmission, substation, generation, renewable energy, EPC, fiber/broadband communications, and gas. Visit irby.com for more.

Stay up to date with Irby, follow us onFacebookandLinkedIn.

Equal Employment Opportunity Statement

Sonepar is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, or any other categories protected by federal, state or local law.

Sonepar and our family of brands are committed to the full inclusion of all qualified individuals. In keeping with our commitment, we will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please call 843-745-2420 or email [e-mail].

To learn more, CLICK HERE: https://www.eeoc.gov/equal-employment-opportunity-laws