Branch Manager

Sonepar USA; Northampton Township (Bucks County); On-site; USD 85,000 - 125,000; Full time

Benefits offered by this job

401K Plan

Competitive Medical Plans (medical, d…

Paid Time Off

Paid Company Holidays

Floating Holiday

On Demand Pay

Flexible Spending Accounts (Health and

Employee Assistance Program

Tuition Reimbursement

Employee Discounts

Long-term and Short-term Disability

Life Insurance

Job summary

Sonepar USA is seeking a Branch Manager to oversee daily branch operations, including sales, warehouse, delivery, and administration, while driving efficiency and profitability. You will lead staff development, manage inventory, and negotiate with vendors to secure favorable terms.

The role requires strong leadership, strategic thinking, and excellent communication to partner with management and customers across the organization and community.

Qualifications

• Must read, write, and communicate proficiently in English to perform essential functions.
• Leadership experience with exempt and non-exempt employees; train, develop, and foster a positive culture.
• Strong verbal and written communication skills for presenting information to management, customers, vendors, employees, and the public.
• Ability to leverage knowledge of supply chain, logistics, operations inventory, and sale profitability to increase efficiency and coach associates.
• Establish and maintain effective working relationships across the organization and with customers.
• Ability to define problems, collect data, establish facts, and provide innovative solutions.
• Proficiency in using CRMs, ERP systems, and Microsoft Office Suite.

Responsibilities

• Oversee branch operations to achieve efficiency, economy, and profit maximization.
• Manage sales, warehouse, delivery, and administrative functions, directly or via supervisors.
• Interact with customers to enhance service levels and meet sales targets; resolve issues to ensure satisfaction.
• Hire and train branch staff, conduct evaluations, and manage personnel matters.
• Monitor and manage branch inventory, reconcile discrepancies, and lead regular stock-taking.
• Negotiate pricing and resolve vendor issues with local and company purchasing teams.
• Prepare branch budgets, forecasts, and capital expenditure plans to support growth and efficiency.

Skills

Leadership

Effective Communication

Business Acumen

Relationship Building

Problem-Solving

Technical Aptitude

English Proficiency

Tools

CRMs

ERP

Microsoft Office Suite

Job description

Your next career opportunity

As one of the largest utility distribution organizations in America, we constantly strive to bring our best to our customers, suppliers, and fellow associates. Irby Utilities is uniquely positioned to provide dynamic solutions to essential utility services impacting our local and broader communities.

Branch Manager

As the Branch Manager you will oversee all branch operations achieving optimum efficiency, operational economy, and profit maximization. This role involves managing sales, warehouse, delivery, and administrative functions either directly or through subordinate supervisors in alignment with specific organizational objectives.

What you will do:

• Branch Performance: Oversee branch sales performance, business plans, customer service levels, and project status. Coordinate with the District Manager to ensure alignment with broader company objectives.

• Customer Interaction: Regularly engage with customers to enhance service levels and achieve sales targets. Address, mediate, and resolve customer concerns, complaints, and issues to ensure satisfaction and loyalty.

• Employee Training and Development: Oversee the initial and ongoing training of all branch employees, ensuring they meet qualification standards. Conduct performance evaluations and manage personnel issues to maintain a motivated and efficient team.

• Hiring: Interview and hire candidates for various branch positions, ensuring the selection of qualified team-oriented associates.

• Inventory Management: Monitor and manage branch inventory, including daily reconciliation of discrepancies and adjustments. Coordinate and complete regular inventory initiatives to maintain accurate stock levels.

• Vendor Negotiations: Negotiate pricing and resolve issues with vendors in collaboration with local and company purchasing departments to secure favorable terms.

• Financial Planning: Prepare branch budgets and forecasts, ensuring financial targets are met. Develop business plans for branch operations and create capital expenditure plans to support growth and efficiency.

Experience and skillsets needed:

• Candidates must be able to read, write, and communicate proficiently in English to perform the essential functions of the position.

• Leadership: Understanding and proven experience of best practices in managing exempt and non-exempt employees. Ability to train and develop associates while driving a positive culture.

• Effective Communication: Strong verbal and written communication skills for presenting information to top management, customers, vendors, employees, and the public.

• Business Acumen: Ability to leverage knowledge of supply chain, logistics, operations inventory, and sale profitability to increase efficiency, drive decision-making, and coach associates.

• Relationship Building: Establish and maintain effective working relationships throughout the organization and customer base.

• Problem-Solving: Ability to define problems, collect data, establish facts, and provide innovative solutions.

• Technical Aptitude: Proficient in working in various systems such as CRMs, ERP, and Microsoft Office Suite.

Why work for Irby?

Irby Utilities is a crucial link in the distribution chain, connecting manufacturers to their customers in electrical power, natural gas, and broadband services. Our team delivers end-to-end solutions through logistical and operational support, sales and account management, project services, data analysis, and more. We firmly attribute our success to our people in each of these fields, and we are constantly advancing our skills and abilities.

Our Competitive Benefits?

• 401K Plan
• Competitive Medical Plans (medical, dental, and vision)
• Paid Time Off
• Paid Company Holidays
• Floating Holiday
• On Demand Pay
• Flexible Spending Accounts (Health and Dependent Care)
• Employee Assistance Program
• Tuition Reimbursement
• Employee Discounts
• Long-term and Short-term Disability
• Life Insurance

About Irby

Irby is a leading fulfillment and solutions provider for utility and utility contracting marketplaces. Pairing nearly 100 years of utility experience with the industry's top technologies and manufacturers, Irby is poised to provide innovative products and customized services to serve its nationwide client base best. Irby offers a complete portfolio to each of its core business segments: distribution, transmission, substation, generation, renewable energy, EPC, fiber/broadband communications, and gas. Visit irby.com for more.

Stay up to date with Irby, follow us onFacebookandLinkedIn.

Equal Employment Opportunity Statement

Sonepar is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, or any other categories protected by federal, state or local law.

Sonepar and our family of brands are committed to the full inclusion of all qualified individuals. In keeping with our commitment, we will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please call or email .