Inside Sales Representative

metalsusacareers; Muskogee (OK); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Retirement plan

Paid time off

10 paid holidays

STD/LTD

Wellness incentives

Job summary

Metals USA in Muskogee, OK is seeking an on-site Inside Sales Representative to manage and grow accounts, generate leads, and deliver exceptional customer service while closing sales. The role involves outbound follow-up, pricing and delivery coordination, quotes, and collaboration with outside sales and production teams to meet and exceed sales goals.

Metals USA offers a complete benefits package and is an equal opportunity employer, supporting professional growth in a competitive steel

Qualifications

• Associate or bachelor’s degree in business, Marketing, Construction Management or related field preferred.
• Must pass a pre-employment drug screen.
• Prefer two years of sales experience.
• Excellent verbal, written communication, and problem-solving skills.
• Working knowledge of Microsoft Office (Excel, Word, Access, Outlook).
• Ability to calculate proportions, circumference, and volume.

Responsibilities

• Makes outbound follow-up calls to existing customers and emails to cross-sell and up-sell.
• Determines price and delivery charge for sales inquiry and communicates back to the customer.
• Estimates and quotes customer projects and converts opportunities into invoiced sales.
• Meets and exceeds assigned sales goals for all product lines.
• Handles sales order cancellations and communicates changes to internal departments.
• Maintains understanding of market trends and technical developments affecting target accounts.
• Monitors and communicates sales data to support production scheduling.
• Builds relationships with Outside Sales Representatives and production staff to ensure customer satisfaction.
• Collaborates with Outside Sales to plan strategic sales approaches.

Skills

Sales experience

Verbal communication

Written communication

Problem-solving

Customer service

Education

Associate or bachelor's degree in business, Marketing, Construction Management or related field

Tools

Microsoft Office

Job description

Inside Sales Representative

Metals USA, a steel service center located in Muskogee, OK, has a career opportunity for an on-siteInside Sales Representative. The Inside Sales Representative will be responsible for managing and growing accounts, generating leads, providing exceptional customer service and satisfaction through effective communication, and closing sales deals by building rapport with customers and resolving concerns and issues promptly.

Duties and Responsibilities

• Makes outbound follow-up phone calls to existing customers and emails to cross-sell and up-sell by emphasizing Metals USA products, services, features and benefits.
• Determines price and delivery charge for sales inquiry then e-mails or faxes it back to the customer.
• Estimates, and quotes customer projects, then converts opportunities into invoiced sales.
• Meets and exceeds assigned sales goals for all competitive product lines, while using market-driven leads.
• Executes customer sales order cancellations and changes then communicates the changes to the affected internal departments.
• Maintains a current understanding of the market, industry trends and technical developments that influence target accounts
• Monitors, analyzes, and communicates sales data to contribute to production service schedule.
• Builds relationships with Outside Sales Representatives, Production Managers, and support staff to ensure quality customer service and customer satisfaction.
• Collaborates with the Outside Sales Representative to determine strategic approaches for sales.

Complete Benefits Package

• Medical - 3 options / Dental / Vision / Retirement / PTO / 10 Paid Holidays / STD, LTD, and Wellness Incentives

• Associate or bachelor's degree in business, Marketing, Construction Management or related field preferred
• Must be able to pass a pre-employment drug screen
• Prefer wo years of sales experience
• Excellent verbal, written communication, and problem-solving skills
• Working knowledge of Microsoft Office (Excel, Word, Access, Outlook)
• Ability to calculate proportions, circumference, and volume

Physical Demands

Occupation requires being sedentary greater than or equal to 80% of the time (> 7 hours per day)

• Sitting, standing, hearing, talking, handling/fingering, reach outward, reach above shoulder, walk, climb, squat or kneel, bend
• Position requires some local travel

Work Environment

May be exposed to some of the following working conditions.

• Position works primarily in an office/cubicle environment.
• Constant Telephone Activity; must have a high comfort level of initiating conversation
• Moderate noise levels
• Dust, fumes and airborne particles

When travel is required, will be exposed to varying outdoor weather conditions

Metals USA offers a competitive starting salary and benefits plus upward mobility professional growth.

Metals USA provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability.

Metals USA is committed to protecting our employees by creating and maintaining a workplace free of substance abuse.