Inside Sales Representative

Interlake Mecalux, Inc.; Melrose Park (IL); On-site; USD 45,000 - 70,000; Full time

Job summary

Interlake Mecalux, Inc. is hiring an Inside Sales Representative to join our Customer Service team at the Melrose Park, IL headquarters.

You will coordinate proposals, generate BOMs, price and select materials, and work with Engineering as needed. You will manage internal project meetings with Production, Engineering, and Operations and provide product training to distributors, showcasing our engineering and manufacturing capabilities.

Qualifications

• Self-motivated and able to work under minimal supervision.
• Advanced level of proficiency in MS Excel and PowerPoint.
• Familiarity with AutoCAD preferred.
• Experience with ERP systems preferred.
• Polished and professional communication skills.
• Excellent analytical and technical aptitude.
• A customer-focused and “whatever it takes” attitude.

Responsibilities

• Coordinate proposal generation including creating bills of material, pricing/selecting material, generating layouts/drawings as well as coordinating with Engineering as needed.
• Manage and facilitate internal project meetings with Production, Engineering, and Operations, as well as customer meetings to ensure project alignment and timely execution.
• Provide product application and technical training to distributors showcasing Interlake Mecalux’s engineering expertise and manufacturing capabilities.
• Utilize CRM and ERP tools to accurately track, manage, and follow up on sales leads, quotations, opportunities, and won projects.
• Monitor and analyze lost sales opportunities, identify reasons for project losses, and communicate findings and recommendations to management to support continuous sales improvement.
• Prepare and maintain accurate weekly and monthly sales activity, pipeline, and performance reports.
• Resolve customer inquiries and issues promptly and professionally, ensuring a high level of customer satisfaction throughout the sales process.
• Assist in evaluating distributor performance and identifying strategic distributor partnerships that align with company goals and contribute to long-term business success.
• Collaborate cross-functionally with Engineering, Logistics, and Customer Service to ensure accurate quotations, seamless order execution, and successful project delivery.
• Maintain a high level of product knowledge and stay current on company products, industry trends, and competitive offerings to effectively support customers and the sales organization.

Skills

Self-motivated

MS Excel

PowerPoint

Communication skills

Analytical ability

Customer-focused

Tools

AutoCAD

ERP systems

Job description

We are hiring an Inside Sales Representative to join our Customer Service team and work out of our Melrose Park, IL headquarters!

Responsibilities

• Coordinate proposal generation including creating bills of material, pricing/selecting material, generating layouts/drawings as well as coordinating with Engineering as needed.
• Manage and facilitate internal project meetings with Production, Engineering, and Operations, as well as customer meetings to ensure project alignment and timely execution.
• Provide product application and technical training to distributors showcasing Interlake Mecalux’s engineering expertise and manufacturing capabilities.
• Utilize CRM and ERP tools to accurately track, manage, and follow up on sales leads, quotations, opportunities, and won projects.
• Monitor and analyze lost sales opportunities, identify reasons for project losses, and communicate findings and recommendations to management to support continuous sales improvement.
• Prepare and maintain accurate weekly and monthly sales activity, pipeline, and performance reports.
• Resolve customer inquiries and issues promptly and professionally, ensuring a high level of customer satisfaction throughout the sales process.
• Assist in evaluating distributor performance and identifying strategic distributor partnerships that align with company goals and contribute to long-term business success.
• Collaborate cross-functionally with Engineering, Logistics, and Customer Service to ensure accurate quotations, seamless order execution, and successful project delivery.
• Maintain a high level of product knowledge and stay current on company products, industry trends, and competitive offerings to effectively support customers and the sales organization.

Qualifications

• Self-motivated and able to work under minimal supervision.
• Advanced level of proficiency in MS Excel and PowerPoint.
• Familiarity with AutoCAD preferred.
• Experience with ERP systems preferred.
• Polished and professional communication skills.
• Excellent analytical and technical aptitude.
• A customer-focused and “whatever it takes” attitude.