Inside Sales Representative

Mecalux; Melrose Park (IL); On-site; USD 65,000 - 95,000; Full time

Job summary

Interlake Mecalux in Melrose Park, IL seeks a driven sales operations professional to coordinate internal meetings and customer engagements, delivering technical training and accurate quotations. You will manage leads in CRM/ERP, analyze lost sales, and report on pipeline and performance while staying current with product knowledge and industry trends.

The role emphasizes a proactive, customer-focused attitude, advanced Excel/PowerPoint skills, and experience with AutoCAD and ERP systems,

Qualifications

• Strong MS Excel and PowerPoint skills for data analysis and presentations.
• Excellent communication and customer-facing capabilities.
• Analytical mindset with ability to coordinate multiple projects.

Responsibilities

• Coordinate internal project meetings with Production, Engineering and Operations.
• Engage with customers to ensure project alignment and timely execution.
• Provide product application and technical training to distributors.
• Utilize CRM and ERP tools to track leads, quotes and opportunities.
• Monitor lost sales, analyze causes, and report to management.
• Produce weekly/monthly activity, pipeline and performance reports.
• Collaborate across Engineering, Logistics and Customer Service for accurate quotations and orders.
• Maintain up-to-date product knowledge and market trends.

Skills

MS Excel

PowerPoint

Communication

Analytical thinking

Customer focus

Project coordination

Tools

AutoCAD

CRM systems

ERP systems

Job description

Coordinate proposal generation including creating bills of material, pricing/selecting material, generating layouts/drawings as well as coordinating with Engineering as needed.Manage and facilitate internal project meetings with Production, Engineering, and Operations, as well as customer meetings to ensure project alignment and timely execution.Provide product application and technical training to distributors showcasing Interlake Mecalux’s engineering expertise and manufacturing capabilities.Utilize CRM and ERP tools to accurately track, manage, and follow up on sales leads, quotations, opportunities, and won projects.Monitor and analyze lost sales opportunities, identify reasons for project losses, and communicate findings and recommendations to management to support continuous sales improvement.Prepare and maintain accurate weekly and monthly sales activity, pipeline, and performance reports.Resolve customer inquiries and issues promptly and professionally, ensuring a high level of customer satisfaction throughout the sales process.Assist in evaluating distributor performance and identifying strategic distributor partnerships that align with company goals and contribute to long-term business success.Collaborate cross-functionally with Engineering, Logistics, and Customer Service to ensure accurate quotations, seamless order execution, and successful project delivery.Maintain a high level of product knowledge and stay current on company products, industry trends, and competitive offerings to effectively support customers and the sales organization.Self-motivated and able to work under minimal supervision.Advanced level of proficiency in MS Excel and PowerPoint.Familiarity with AutoCAD preferred.Experience with ERP systems preferred.Polished and professional communication skills.Excellent analytical and technical aptitude.A customer-focused and “whatever it takes” attitude.