Inside Sales Representative

Bureau of Correctional Enterprises (BCE); Madison (WI); Hybrid; USD 30,000 - 50,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Pension plan

457 retirement plan

Well Wisconsin Program

Employee Assistance Program

Public Service Loan Forgiveness

Job summary

Bureau of Correctional Enterprises (BCE) in Madison, WI, is seeking a customer service and inside sales representative. You will assist customers, provide administrative support to BCE management, and promote BCE wood and metal furniture, upholstered seating, and other products to tax-supported and non-profit agencies.

You will learn ERP/CRM systems, enter complex furniture orders, maintain CRM data, and assist with research, design, development and marketing of new and existing products.

Qualifications

• Experience with sales and marketing techniques that build and maintain customer relationships.
• Experience using CRM and ERP business applications.
• Entering data and maintaining sales records.

Responsibilities

• Provide customer service and administrative support to BCE management staff.
• Promote BCE wood and metal furniture, upholstered seating, and other products to tax-supported and tax-exempt agencies.
• Learn and use ERP and CRM systems, enter complex furniture orders, and maintain CRM/ERP data.
• Support research, design, development and marketing of new and existing products.

Skills

Sales techniques

Data entry

Tools

CRM software

ERP software

Job description

This position provides customer service to customers, and miscellaneous administrative support to BCE management staff. In addition, this position performs a variety of other inside sales duties including the representation and promotion of BCE wood and metal furniture, upholstered seating and other products for sale to tax supported and tax-exempt (non-profit) agencies and organizations. This position is also responsible for learning current and new enterprise resource planning (ERP) systems including entering complex furniture orders, maintaining customer relationship management (CRM) software and data, and conducting and/or assisting in the research, design, development and marketing of new and existing products.

This position is in pay schedule/range 07-04 with a starting salary of $21.70/hour - $35.76/hour plus excellent benefits.Pay on appointment for current state employees may vary according to the applicable pay transaction provisions of the State Compensation Plan, Wisconsin Administrative Code, and statutes.A twelve-month probationary period is required.

In addition to meaningful and rewarding work, we offer a competitivebenefitspackage featuring:

• Substantial leave timeincluding at least 3.5 weeks of vacation to start, 9 paid holidays, and ample accrued sick time that rolls over each year.
• Insurance: Excellent and affordable health, dental, vision, and life insurance.
• An exceptional pension plan including a lifetime retirement payment.
• An optionaltax-advantaged 457 retirement savings plan.
• The Well Wisconsin Program helps participants set health and well-being goals, track progress, stay motivated, and earn incentives.
• Our Employee Assistance Program offers employees and their immediate family a variety of tools, resources, and professional consultation services to support their health, goals, and overall well-being.
• DOC is a qualifying employer for the Public Service Loan Forgiveness program.

Applicants must be legally authorized to work in the United States (i.e. a citizen or national of the U.S., a lawful permanent resident, or an alien authorized to work in the U.S. without DOC sponsorship) at the time of application.

The Department of Corrections may conduct pre-employment drug screens. Any applicant who is offered employment in a position which requires a pre-employment drug screen must pass the screen as a contingency of employment.

The Department of Corrections will conduct criminal background checks on applicants prior to selection. Upon hire, all new DOC employees are subject to fingerprinting.

This position has the flexibility of a hybrid in-office and remote work schedule.

Shift: Monday- Friday 7:45am- 4:30pm

Minimally qualified applicants will have experience:

• Utilizing Sales and Marketing techniques which effectively build and maintain customer relationships
• Utilizing customer relationship management (CRM) and/or Enterprise Resource Planning (ERP) business applications
• Entering data and maintaining sales records

Online application and materials must be submitted by 11:59 pm on September 30, 2026.