Inside Sales Representative

jobs.frontdoordefense.com - Jobboard; Los Angeles (CA); On-site; USD 61,600 - 82,100; Full time

Job summary

Teledyne Technologies Incorporated is hiring an Inside Sales Representative in Los Angeles. The successful candidate will manage customer accounts, ensuring timely responses and positive relations while leveraging advanced Excel skills.

This role requires a Bachelor's degree, and 2-5 years of Inside Sales or Customer Service experience is preferred. Join a company known for its innovative technologies and commitment to quality.

Qualifications

• 2-5 years of Inside Sales or Customer Service experience preferred.
• Excellent oral and written communication skills.
• Advanced knowledge of Excel required, including VLOOKUP and Pivot tables.

Responsibilities

• Manage assigned accounts by understanding customer needs and following up.
• Liaise between factory and field salespeople.
• Respond to customer inquiries on product pricing, lead time, and order status.
• Resolve customer issues as the initial point of contact.
• Maintain positive customer relations across departments.

Skills

Communication skills

Customer service

Sales experience

MS Office proficiency

Excel proficiency

Education

Bachelor's Degree in Marketing, Business, or related field

Tools

MS Office

Excel

Job description

Inside Sales Representative

Develop and maintain positive customer relations for electromechanical relays and related products.

Location: Los Angeles

Job Tags: Growth

About The Role

Be Visionary

Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical research.

We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins.

Job Description

Teledyne Relays (a business unit of Teledyne Defense Electronics, LLC), is a manufacturer of Electromechanical Relays, Solid State Relays, Power Controllers, RF COAX Switches and RF switching systems.

The primary manufacturing facilities are located in the United States, Taiwan and France. We are a vertically orientated manufacturing and design company with major operations in Southern California.

Teledyne Relays' mission, vision, and value statements have never really changed in principle since 1963. Dedication to every employee and client's success; Innovation that matters - for our company and for the world; Trust and personal responsibility in all relationships Teledyne Relays is EveryWhereYouLook!

We are looking for an Inside Sales Representative to add to our Sales team.

Responsibilities:

• Manage assigned accounts by understanding customer needs, offering the 'best product fit' and continually following up until business is awarded.
• Act as liaison between factory and field salespeople.
• Provide timely response to customer inquiries on product pricing, lead time, and order status.
• Serve as initial point of contact to resolve customer issues.
• Responsible for developing and maintaining positive customer relations and coordinating with various departments within the company to ensure customer requests are handled appropriately and in a timely manner.
• Data entry in ERP, customer portals, customer data bases, quotation, and sales history data files.
• Creating pricing models by reviewing the Bill of Material, labor hours and apply factory financial standards.
• Update and maintain Distribution and Manufacture Representatives agreement.

Qualifications:

• Bachelor's Degree in Marketing, Business, or a related field; combination of education and experience acceptable.
• 2-5 years Inside Sales or Customer Service experience preferred.
• Excellent oral and written communication skills.
• Proficient in MS Office required.
• Advanced knowledge of Excel will be required and proficient with VLOOKUP, Pivot tables, conditional formatting, and etc.
• Experience working within Aerospace and commercial customer base; preferred.
• Some travel may be required.

In our efforts to maintain a safe and drug-free workplace, Teledyne Relays requires that candidates complete a satisfactory background check and pass a drug screen prior to employment.

Due to the type of work at the facility and certain access restrictions, successful applicants must be a 'US Person' (US Citizens, US Nationals, lawful permanent residents, asylees or refugees).

Please note the salary range posted is a general guideline for this job level and location. When extending an offer, a variety of factors are considered such as responsibilities of the position, relevant education and experience, certifications, knowledge and skills.

Salary Range:

$61,600.00-$82,100.00 Pay Transparency The anticipated salary range listed for this role is only an estimate. Actual compensation for successful candidates is carefully determined based on several factors including, but not limited to, location, education/training, work experience, key skills, and type of position.

Teledyne conducts background checks on qualified applicants who receive a conditional offer of employment in accordance with applicable laws, regulations, and ordinances. Background checks may include, but are not limited to, education verification, employment history and verification, criminal convictions, Motor Vehicle Report (MVR & driving history), reference check, credit checks/credit history and drug testing. All qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Teledyne and all of our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules and regulatory orders. Our reputation for honesty, integrity and high ethics is as important to us as our reputation for making innovative sensing solutions.

Teledyne is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other characteristic or non-merit based factor made unlawful by federal, state, or local laws.